Viavoo Overview
Viavoo transforms customer feedback into actionable insights, enhancing decision-making for brands. By analyzing 100% of customer interactions across various channels, including social media and direct conversations, Viavoo identifies key trends and insights. This comprehensive feedback analysis enables businesses to refine their strategies based on real customer experiences, driving improved conversion rates. The platform's AI capabilities ensure that brands can swiftly adapt to market demands, ultimately leading to increased customer satisfaction and loyalty.
Use Cases
Customers recommend Customer Feedback Management, Public Relations, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Viavoo.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Viavoo.
Viavoo Use-Cases and Business Priorities: Customer Satisfaction Data
Viavoo works with different mediums / channels such as Phone Calls.
Viavoo's features include Templates. and Viavoo support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Viavoo analytics capabilities include Custom Reports, and Analytics.
Viavoo, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Viavoo enables brands to unlock valuable insights across customer feedback from conversations and social media. Unified analytics are provided to enhance understanding of the voice of the customer.
Comprehensive Insights on Viavoo Use Cases
What solutions does Viavoo provide for Customer Feedback Management?
3+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Viavoo solved their Conversion Rate Optimization needs. Cuspera uses 103 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Peers used Viavoo for customer feedback management and public relations
Viavoo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (24) |
Software Failure Risk Guidance
?for Viavoo
Top Failure Risks for Viavoo
Viavoo Profile
Company Name
Viavoo
Company Website
https://viavoo.com/HQ Location
77 rue de Paris Boulogne-Billancourt, FR
Employees
11-50
Social
Financials
SERIES A
