Vonigo Overview

Vonigo streamlines operations for service companies by managing booking, scheduling, dispatch, invoicing, and payments. This field service management software is particularly useful for franchises needing to coordinate multiple service teams. It offers anywhere access, ensuring teams can stay connected and responsive, whether in the office or on the field. A unique aspect of Vonigo is its ability to integrate these functions into a single platform, reducing administrative overhead and allowing businesses to focus on service delivery. Users report improved efficiency in handling customer interactions and job assignments, ultimately enhancing service quality and customer satisfaction.

Use Cases

Customers recommend Sales Document Management, Engagement Management, Order Management, as the business use cases that they have been most satisfied with while using Vonigo.

Other use cases:

  • Helpdesk Management
  • Sales Call Management
  • Contact List Management
  • Social Media Analytics
  • Rating And Review Management
  • Training & Onboarding
  • PEST Analysis
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Vonigo.

Other priorities:

  • Acquire Customers
  • Launch New Products
See all business priorities See less business priorities

Vonigo Use-Cases and Business Priorities: Customer Satisfaction Data

Vonigo works with different mediums / channels such as Offline. On Premises. E-Mail etc.

Vonigo's features include Dashboard, Alerts: Popups & Notifications, and Personalization. and Vonigo support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Vonigo analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Very patient in the begin yet moving us along in a timely manner to meet out schedule goals without letting us get to far ahead of ourselves...." Peer review by Russ Conn

Vonigo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Vonigo's software assists service companies in managing bookings, scheduling, dispatch, invoicing, and payments. Field service operations are streamlined for efficiency.

Popular Business Setting

for Vonigo

Top Industries

  • Information Technology and Services
  • Automotive
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Vonigo is popular in Information Technology And Services, Automotive, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Vonigo Customer wins, Customer success stories, Case studies

How can Vonigo optimize your Sales Document Management Workflow?

How can Vonigo enhance your Engagement Management process?

What solutions does Vonigo provide for Order Management?

Why is Vonigo the best choice for Helpdesk Management?

What benefits does Vonigo offer for Sales Call Management?

11 buyers and buying teams have used Cuspera to assess how well Vonigo solved their Field Service Management needs. Cuspera uses 561 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Sir Grout - Consumer Services - Medium

Vonigo helped Sir Grout boost revenue estimate requests by 15% and administrative costs dropped by 20%. Online estimate booking increased by 30%. Sir Grout, a national franchise in grout and tile cle...aning, needed better call center scheduling. Their old system was hard to use and limited growth. Vonigo made booking and scheduling easy, improved customer service, and gave Sir Grout a strong edge over competitors.

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You Move Me - Transportation/Trucking/Railroad

Vonigo helped You Move Me increase online revenue by 485% with real-time booking. The moving company saved 5 hours of administrative time per week using Vonigo's field service management software. Ne...t profit rose by 3% due to better reporting. The platform replaced spreadsheets and disconnected systems, making business growth seamless. Customers noticed the professional, paperless experience, boosting referrals and brand reputation.

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Sir Grout - Consumer Services

Vonigo helped Sir Grout boost revenue by 15% with online estimate booking. Estimate requests went up 30% after switching to Vonigo. Administrative costs dropped by 20%. Sir Grout found Vonigo easy to... use for call center scheduling and franchise management. The platform gave them a strong edge over competitors in the consumer services industry.

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Shack Shine - Consumer Services

Vonigo helped Shack Shine cut administrative costs by 20%. Sales conversions rose 10% with mobile access. Dispatching time dropped by one hour per person daily. Shack Shine used Vonigo's field servic...e management software to integrate call center, sales, and routing. The platform made work orders seamless and improved marketing ROI. Employees learned the system quickly, boosting efficiency.

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ServiceMaster by Reid - Consumer Services

Vonigo's online booking engine helped ServiceMaster by Reid boost per job revenue by 65%. The company saw website bookings rise to 40% of total revenue. Online booking expanded their operating hours ...to 24/7. Technicians now use mobile devices for work orders, estimates, and invoices. Administrative costs dropped as more customers booked online. The customer base grew by capturing those who prefer online booking.

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Modern PURAIR - Consumer Services

Vonigo helped Modern PURAIR boost website bookings to 40% of total revenue with online booking. Labor costs dropped by 25% after switching to Vonigo's field service management software. The platform ...simplified complex administrative tasks and improved franchise operations across 34 locations. Modern PURAIR now offers a more professional, customer-friendly service, setting them apart from competitors.

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Frequently Asked Questions(FAQ)

for Vonigo

What is Vonigo used for?

Vonigo is a Field Service Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Sales Document Management, Engagement Management and Order Management .

What are the top features of Vonigo?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Vonigo.

Who uses Vonigo?

Vonigo is used by Information Technology And Services, Automotive and Consumer Services among other industries.

What are Vonigo alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Vonigo.

Where is Vonigo located?

Vonigo is headquartered at #1100 - 333 Seymour St., Vancouver, British Columbia V6B 0A4, CA.
lightning

Peers used Vonigo for sales document management and engagement management

Vonigo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (102)
Analytics

3.02/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (102)
Analytics

3.02/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Vonigo

Overall Risk Meter

Low Medium High

Top Failure Risks for Vonigo

Vonigo Software Ltd. Profile

Company Name

Vonigo Software Ltd.

Company Website

https://www.vonigo.com/

HQ Location

#1100 - 333 Seymour St., Vancouver, British Columbia V6B 0A4, CA

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE