Webex Campaign Overview
Webex Campaign enables cross-channel campaigns to drive customer acquisition, wallet-share, and loyalty. Automated fulfillment and integration with the marketing technology stack are provided.
Use Cases
Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Webex Campaign.
Business Priorities
Improve ROI is the most popular business priority that customers and associates have achieved using Webex Campaign.
Webex Campaign Use-Cases and Business Priorities: Customer Satisfaction Data
Webex Campaign works with different mediums / channels such as Promotions. Omnichannel. Mobile etc.
Webex Campaign's features include Personalization, and Dashboard. and Webex Campaign support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Webex Campaign analytics capabilities include Custom Reports, and Analytics.
Reviews
"...We have gone from sending Email externally to now an in house fully integrated solution sending SMS, MMS and Email all linked in to each others campaigns with Email sent and an SMS follow up and vice versa...." Peer review by Lee D., Senior Deployment Manager, Telecommunications
Webex Campaign, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Webex Campaign
Top Industries
- Telecommunications
Popular in
- Large Enterprise
Webex Campaign is popular in Telecommunications, and is widely used by Large Enterprise,
Comprehensive Insights on Webex Campaign Use Cases
What solutions does Webex Campaign provide for Engagement Management?
How does Webex Campaign facilitate Campaign Management?
Webex Campaign Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
Webex Campaign Integrations
Webex Campaign integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Webex Campaign
Software Failure Risk Guidance
?for Webex Campaign
Top Failure Risks for Webex Campaign
Cisco Systems, Inc. News
Cisco Webex gets more agentic AI for collaboration and contact centers
Cisco has announced significant AI enhancements to its Webex Customer Experience portfolio, set for 2026. New features include AI-driven tools for supervisors, deeper integrations with Salesforce and Amazon Lex, and a new Webex AI Quality Management tool. Cisco's vision for "Connected Intelligence" includes AI agents automating tasks, with updates to the Cisco AI Assistant and RoomOS 26, enhancing collaboration and contact center operations.
Cisco Expands Webex Calling with India Data Centres
Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.
Cisco Launches Sovereign Critical Infrastructure for Europe
Cisco launched its Sovereign Critical Infrastructure portfolio for Europe on September 24, 2025. This suite offers on-premises, air-gapped hardware and software to enhance data control and security for European governments and AI enterprises. It complies with EU regulations, promoting digital sovereignty and countering foreign cyber threats. The portfolio includes Cisco's networking gear and advanced software, supporting AI workloads with features like zero-trust security and automated threat detection.
Cisco launches new data platform to support AI development
Cisco launches new data platform to support AI development
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
