Wix Answers Overview

Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.

Use Cases

Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Searching For Content
  • Content Sharing
  • Training & Onboarding
  • International Marketing
  • Advertisement
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.

Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data

Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.

Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Tool is great for getting your small biz knowledge base setup...." Peer review by Kevin W., Web Developer, Apparel & Fashion

Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Wix Answers

Top Industries

  • Design
  • Education
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Wix Answers Use Cases

What Are the key features of Wix Answers for Knowledge Management?

How can Wix Answers optimize your Helpdesk Management Workflow?

How does Wix Answers address your Contact List Management Challenges?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Video

Meet Wix Answers

Video Thumbnail
lightning

Peers used Wix Answers for knowledge management and helpdesk management

Wix Answers Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (14)
Custom Reports

3.45/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.57/5 ★

Read Reviews (14)
Custom Reports

3.45/5 ★

Read Reviews (28)

Software Failure Risk Guidance

?

for Wix Answers

Overall Risk Meter

Low Medium High

Top Failure Risks for Wix Answers

wix News

Partnership

Wix.com expands font library through strategic partnership with Monotype - TipRanks

Wix.com has partnered with Monotype Imaging to enhance its font library, offering a curated collection of typefaces to its users. This strategic collaboration allows Wix and Wix Studio users access to new fonts designed for diverse use cases, expanding creative options for self-creators and agencies.

Partnership

Wix Expands Font Library Through Strategic Partnership with Monotype - Morningstar

Wix.com and Alibaba.com have partnered to empower SMEs and digital entrepreneurs globally. This collaboration integrates Alibaba.com Seller App with Wix Marketplace, allowing Wix merchants to become Global Gold Suppliers on Alibaba.com. It also enables Alibaba.com sellers to use Wix's AI tools to enhance their digital presence and engage with global consumers. The partnership aims to facilitate seamless global trade across over 200 countries.

Financial

Wix.com Sees Strong Growth Ahead With Base44 Acquisition, Expanding AI Markets

Wix.com reported a 12% year-over-year increase in Q2 revenue, reaching $489.93 million, surpassing analyst expectations. The company's AI-powered tools drove significant growth across its Creative Subscriptions, Partners, and Business Solutions segments. Wix's acquisition of Base44 is expected to expand its reach into AI-driven markets. The company revised its 2025 revenue outlook to $1.975 billion-$2.000 billion, reflecting confidence in continued growth.

Partnership

PayPal and Wix Advance Strategic Relationship to Deliver Unified Payments Experience for Merchants

Wix.com and PayPal have expanded their partnership to integrate PayPal directly into Wix Payments. This integration provides U.S.-based merchants with a unified payment management system, enhancing operational efficiency and offering flexible payment options like PayPal Wallet and Pay Later. PayPal will also serve as a Payment Service Provider, further streamlining the merchant experience.

wix Profile

Company Name

wix

Company Website

https://www.wix.com/

Year Founded

2011

HQ Location

40 Namal Tel-Aviv st., Tel Aviv, IL

Employees

1001-5000

Social

Financials

IPO