Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Ticketing and knowledge base are key tools for LooUQ to service our customers...." Peer review by Greg Terrell
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Comprehensive Insights on Wix Answers Use Cases
How can Wix Answers optimize your Knowledge Management Workflow?
How can Wix Answers enhance your Helpdesk Management process?
What solutions does Wix Answers provide for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
Wix Launches Zero-Fee Business Banking with Instant Fund Access | WIX ...
Wix.com has launched Wix Checking, a zero-fee business banking service integrated with Wix Payments, powered by Unit's embedded finance technology. This service offers Wix merchants in the U.S. instant access to funds, real-time cash flow management, and automated reconciliation, enhancing financial control and operational efficiency.
Wix.com expands font library through strategic partnership with Monotype - TipRanks
Wix.com has partnered with Monotype Imaging to enhance its font library, offering a curated collection of typefaces to its users. This strategic collaboration allows Wix and Wix Studio users access to new fonts designed for diverse use cases, expanding creative options for self-creators and agencies.
Wix Expands Font Library Through Strategic Partnership with Monotype - Morningstar
Wix.com and Alibaba.com have partnered to empower SMEs and digital entrepreneurs globally. This collaboration integrates Alibaba.com Seller App with Wix Marketplace, allowing Wix merchants to become Global Gold Suppliers on Alibaba.com. It also enables Alibaba.com sellers to use Wix's AI tools to enhance their digital presence and engage with global consumers. The partnership aims to facilitate seamless global trade across over 200 countries.
Wix.com Sees Strong Growth Ahead With Base44 Acquisition, Expanding AI Markets
Wix.com reported a 12% year-over-year increase in Q2 revenue, reaching $489.93 million, surpassing analyst expectations. The company's AI-powered tools drove significant growth across its Creative Subscriptions, Partners, and Business Solutions segments. Wix's acquisition of Base44 is expected to expand its reach into AI-driven markets. The company revised its 2025 revenue outlook to $1.975 billion-$2.000 billion, reflecting confidence in continued growth.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
