Wix Answers Overview
Wix Answers integrates all support channels on a single platform. It includes a knowledge base, tickets, chats, and calls, with a free trial available.
Use Cases
Customers recommend Knowledge Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Wix Answers.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Wix Answers.
Wix Answers Use-Cases and Business Priorities: Customer Satisfaction Data
Wix Answers works with different mediums / channels such as Phone Calls. Chat. Website etc.
Wix Answers's features include Ticketing, and Templates. and Wix Answers support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Wix Answers analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Highly recommended for companies who need to create an internal Knowledge base to stay on top of changing information...." Peer review by Natasha A., Customer success manager , Computer Software
Wix Answers, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Wix Answers
Top Industries
- Design
- Education
- Hospital & Health Care
Popular in
- Small Business
- Mid Market
- Large Enterprise
Wix Answers is popular in Design, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.
Wix Answers Customer wins, Customer success stories, Case studies
How does Wix Answers address your Knowledge Management Challenges?
How can Wix Answers enhance your Helpdesk Management process?
How can Wix Answers enhance your Contact List Management process?
11 buyers and buying teams have used Cuspera to assess how well Wix Answers solved their Help Desk needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Meet Wix Answers
Peers used Wix Answers for knowledge management and helpdesk management
Wix Answers Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (28) |
Wix Answers Integrations
Wix Answers integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Wix Answers
Software Failure Risk Guidance
?for Wix Answers
Overall Risk Meter
Top Failure Risks for Wix Answers
wix News
Wixs (NASDAQ:WIX) Q3 CY2025: Beats On Revenue But Stock Drops
Wix reported Q3 CY2025 revenue of $505.2 million, a 13.6% year-on-year increase, surpassing analyst estimates. However, its operating income missed expectations, leading to a 5.6% drop in stock price. The company projects Q4 revenue to align with analyst forecasts. Despite efficient customer acquisition, Wix's growth rate has slowed compared to its five-year trend.
Wix Merchants Get AI Shopping Boost In Bold New PayPal Partnership
Wix.com has partnered with PayPal to enhance AI-driven shopping capabilities for its merchants. This collaboration aims to provide Wix merchants with advanced tools to improve the shopping experience, leveraging PayPal's payment solutions and Wix's platform capabilities.
Wix Launches Zero-Fee Business Banking with Instant Fund Access | WIX ...
Wix.com has launched Wix Checking, a zero-fee business banking service integrated with Wix Payments, powered by Unit's embedded finance technology. This service offers Wix merchants in the U.S. instant access to funds, real-time cash flow management, and automated reconciliation, enhancing financial control and operational efficiency.
Wix.com expands font library through strategic partnership with Monotype - TipRanks
Wix.com has partnered with Monotype Imaging to enhance its font library, offering a curated collection of typefaces to its users. This strategic collaboration allows Wix and Wix Studio users access to new fonts designed for diverse use cases, expanding creative options for self-creators and agencies.
wix Profile
HQ Location
40 Namal Tel-Aviv st., Tel Aviv, IL
Employees
1001-5000
Social
Financials
IPO
