Xola Overview

Xola serves as a pivotal tool for tour and activity providers, offering an online booking and distribution system. It aids businesses in reducing operational costs and expanding revenue streams. The platform's capabilities include streamlined booking processes and enhanced distribution channels, which directly support revenue growth. Xola is designed with mobility in mind, ensuring accessibility across mobile and tablet devices, which aligns with current industry trends towards mobile-first solutions. The system's adaptability is highlighted by over 100 upgrades, catering to various business needs. With 24/7 customer support, Xola ensures continuous assistance, addressing industry challenges related to customer service and operational downtime. This combination of features makes Xola a compelling choice for businesses seeking efficiency and growth in the competitive tour and activity sector.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Xola.

Other use cases:

  • Rating And Review Management
  • Social Media Analytics
  • Customer Feedback Management
  • Training & Onboarding
  • Promotion Management
  • Discount Management
  • Campaign Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Xola.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Improve ROI
  • Improve Consistency
  • Grow Market Share
  • Increase Customer Life Time Value
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Average Basket Value
  • Shorten Ramp Up Time
  • Improve Digital And Social Presence
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Xola Use-Cases and Business Priorities: Customer Satisfaction Data

Xola works with different mediums / channels such as Promotions. Phone Calls. E-Mail etc.

Xola's features include Personalization, Dashboard, Ticketing, etc. and Xola support capabilities include Chat Support, Phone Support, Email Support, etc. also Xola analytics capabilities include Analytics, and Custom Reports.

Reviews

"...In these times of outsourced and call center driven sales and customer service..." Peer review by Jack Atlasov

Xola, Acuity Scheduling, BoardPAC, Appointlet, Skedda, etc., all belong to a category of solutions that help Meeting Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Xola offers a powerful booking software for tours and attractions. The system is flexible and user-friendly, enhancing marketing and booking processes.

Popular Business Setting

for Xola

Top Industries

  • Hospitality
  • Entertainment
  • Sports

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Xola is popular in Hospitality, Entertainment, and Sports and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Xola Use Cases

How efficiently Does Xola manage your Helpdesk Management?

What solutions does Xola provide for Engagement Management?

Why is Xola the best choice for Sending & Publishing Communications?

How does Xola address your Rating And Review Management Challenges?

How can Xola optimize your Social Media Analytics Workflow?

44+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Xola solved their Meeting Management needs. Cuspera uses 2486 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Meeting Management needs.

Case Studies

Entertainment

CASE STUDY Tourscale

Xola helped Tourscale grow from one trolley pub to nearly 20 franchise locations. Tourscale needed booking software that was easy to use and could scale with their business. Xola provided simple onbo...arding, essential integrations, and responsive support. Tourscale streamlined daily operations and expanded quickly with Xola as a growth partner. The software supported both direct operations and franchisees.

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Entertainment

CASE STUDY Foxtrail

Xola helped Foxtrail expand its outdoor entertainment business into Canada. Foxtrail needed a booking software that was easy to use, reliable, and offered strong customer support. Xola provided a pow...erful booking system with built-in digital waivers, which helped Foxtrail secure insurance and streamline operations. The coupon and abandoned booking recovery features supported both B2C and B2B growth. Foxtrail used Xola to track marketing efforts and recover lost bookings, aiding their brand awareness and business growth in a new market.

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Non-Profit Organization Management

CASE STUDY Southwest Wildlife Conservation Center

Xola helped Southwest Wildlife Conservation Center move from manual tour scheduling to an automated system. The nonprofit needed to save money and staff time to help more wildlife. Xola's onboarding ...was easy and the team liked the custom reporting features. With Xola, they gained confidence in their tour schedules and data. This allowed them to make better business decisions and support their mission.

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Entertainment

CASE STUDY The Escape Game

Xola helped The Escape Game grow to 22 locations and launch virtual games. The Escape Game switched to Xola after outgrowing their old booking software. Xola gave them better tracking for bookings an...d advertising. The Escape Game used Xola to reduce booking friction for in-person and remote games. Xola became a key partner in their business growth.

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Entertainment

CASE STUDY United Escapes of America

Xola helped United Escapes of America grow from one to ten escape room locations after the COVID-19 pandemic. The owner, Danielle Tomerlin, used Xola to manage rapid booking changes and staff schedul...ing across multiple sites. Xola's booking and operations tools allowed her to run many businesses with a small team. The software made it easy to assign staff and handle spontaneous customer bookings. Xola supported the company's fast expansion and daily operations.

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Entertainment

CASE STUDY Foxy Pedaler

Xola helped Foxy Pedaler recover 30% of abandoned revenue. The company used Xola’s mobile app to manage bookings and staff for their party bike and boat tours. Xola Waivers replaced paper waivers, le...ading to 90% digital waiver completion and faster check-ins. Foxy Pedaler now runs smoother tours and grows steadily year over year.

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Frequently Asked Questions(FAQ)

for Xola

What is Xola used for?

Xola is a Meeting Management Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Helpdesk Management, Engagement Management and Sending & Publishing Communications .

What are the top features of Xola?

Personalization, Dashboard and Ticketing are some of the top features of Xola.

Who uses Xola?

Xola is used by Hospitality, Entertainment and Sports among other industries.

What are Xola alternatives?

Acuity Scheduling, BoardPAC, Appointlet and Skedda are popular alternatives for Xola.

Where is Xola located?

Xola is headquartered at San Francisco, California.
lightning

Peers used Xola for helpdesk management and engagement management

Xola Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.11/5 ★

Read Reviews (93)
Custom Reports

3.68/5 ★

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.11/5 ★

Read Reviews (93)
Custom Reports

3.68/5 ★

Read Reviews (318)

Software Failure Risk Guidance

?

for Xola

Overall Risk Meter

Low Medium High

Top Failure Risks for Xola

Xola News

AI dynamic pricing use cases for tours and attractions

As tours and attractions seek ways to stay competitive through their experiences, they must also consider innovative ways to maximize

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The 3 Factors That Will Increase Your Ranking on Tripadvisor

Improving your ranking on TripAdvisor isn’t as simple as “more reviews, higher rankings�. The truth is much more nuanced. Tour and activity operators who understand TripAdvisor’s Popularity Ranking Algorithm will have more success on the platform, getting higher rankings and more bookings.

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An overview about guest experience surveys

Guest experience surveys give your guests a platform to express how they feel about your attraction. Considering that their level

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Xola Profile

Company Name

Xola

Company Website

https://www.xola.com/

HQ Location

San Francisco, California

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A