Yammer Overview

Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Use Cases

Customers recommend Collaboration, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Yammer.

Other use cases:

  • Content Management
  • Knowledge Management
  • Sales Document Management
  • Social Media Management
  • Product Marketing
  • Training & Onboarding
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Yammer.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Efficiency
  • Improve ROI
  • Increase Sales & Revenue
  • Manage Risk
  • Shorten Ramp Up Time
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Yammer Use-Cases and Business Priorities: Customer Satisfaction Data

Yammer works with different mediums / channels such as E-Mail. and Social Media.

Yammer's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Yammer support capabilities include AI Powered, Phone Support, Email Support, etc. also Yammer analytics capabilities include Analytics, and Custom Reports.

Reviews

"After shelter-in-place restrictions were adopted worldwide in response to COVID-19, the number of Teams users shot up sixfold to more than 100,000. We set new numerical targets to shift the center of gravity from one-way communications via email to ...bidirectional communications within teams or projects." - Keisuke Goto

Yammer, Workplace from Meta, Jive-n Interactive Intranet, Microsoft Teams, Ryver, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yammer

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Yammer is popular in Information Technology And Services, Education, and Computer Software and is widely used by Large Enterprise, Mid Market, and Enterprise.

Comprehensive Insights on Yammer Use Cases

How does Yammer address your Collaboration Challenges?

How can Yammer enhance your Engagement Management process?

What solutions does Yammer provide for Communication Management?

What Are the key features of Yammer for Content Management?

What benefits does Yammer offer for Knowledge Management?

53+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yammer solved their Team Collaboration needs. Cuspera uses 6816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yammer testimonial

Keisuke Goto

Systems Platform Department Manager, Corporate IT Strategy Division

Mitsubishi Electric
After shelter-in-place restrictions were adopted worldwide in response to COVID-19, the number of Teams users shot up sixfold to more than 100,000. We set new numerical targets to shift the center of gravity from one-way communications via email to bidirectional communications within teams or proje...cts.

Testimonial By Keisuke Goto
Yammer testimonial

Roger Cude

Senior Vice President, Human Resources

Humana
Microsoft Viva Insights gives us the ability to look across all areas of the company and understand how we can deliver better work experiences for our associates. Testimonial By Roger Cude
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade
We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter
CUSTOMERS TESTIMONIALS
Yammer testimonial

Keisuke Goto

Systems Platform Department Manager, Corporate IT Strategy Division

Mitsubishi Electric
After shelter-in-place restrictions were adopted worldwide in response to COVID-19, the number of Teams users shot up sixfold to more than 100,000. We set new numerical targets to shift the center of gravity from one-way communications via email to bidirectional communications within teams or proje...cts.

Testimonial By Keisuke Goto
Yammer testimonial

Roger Cude

Senior Vice President, Human Resources

Humana
Microsoft Viva Insights gives us the ability to look across all areas of the company and understand how we can deliver better work experiences for our associates. Testimonial By Roger Cude
Yammer testimonial

Doug Stalter

Senior Solution Architect

Avanade
We have various communities across the company, and we see people broadcasting through Yammer, email, or Teams chats asking, ‘Who knows about this offering?’ We have multiple knowledge hubs—some are Centers of Excellence or community-specific and are quite valuable, whereas others are old and pollu...te our search results.

Testimonial By Doug Stalter

Case Studies

COMPANY INDUSTRY CASE STUDIES
Yammer case study

New South Wales Department of Customer Service
Government Administration
Government Administration
Case Study New South Wales Department of Customer Service

NSW Governments ENCAMINA tools boost state agency productivity and worker engagement

Read More
Yammer case study

Coca-Cola Beverages Africa Ltd
Consumer Goods
Consumer Goods
Case Study Coca-Cola Beverages Africa Ltd

Coca-Cola Beverages Africa streamlines its operations with Microsoft solutions

Read More
Yammer case study

Co-op
Retail
Retail
Case Study Co-op

Co-op bridges internal communications gap with Yammer

Read More

Frequently Asked Questions(FAQ)

for Yammer

What is Yammer?

Yammer is an enterprise social networking platform for employees to connect and communicate across their organization.

It provides the ability to connect and engage with employees within the organization. It can deliver live and on-demand events and share rich social experiences to Microsoft Teams, SharePoint, and other Office 365 apps. It allows employees to share, create, and edit files directly from Yammer conversations within the Office for the web. It comes with web as well as mobile app.

It uses virtual office and can be integrated with Microsoft sharepoint for creating social layer across all enterprise applications.

What is Yammer used for?

Yammer is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Engagement Management and Communication Management .

What are the top features of Yammer?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Yammer.

Who uses Yammer?

Yammer is used by Information Technology And Services, Education and Computer Software among other industries.

What are Yammer alternatives?

Workplace From Meta, Jive-N Interactive Intranet, Microsoft Teams and Ryver are popular alternatives for Yammer.

Where is Yammer located?

Yammer is headquartered at Redmond, WA.
lightning

Peers used Yammer for collaboration and engagement management

Yammer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.87/5 ★

Read Reviews (64)
Analytics

4.80/5 ★

Read Reviews (158)
Custom Reports

3.49/5 ★

Read Reviews (349)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.87/5 ★

Read Reviews (64)
Analytics

4.80/5 ★

Read Reviews (158)
Custom Reports

3.49/5 ★

Read Reviews (349)

Software Failure Risk Guidance

?

for Yammer

Overall Risk Meter

Low Medium High

Top Failure Risks for Yammer

Microsoft Corporation News

Microsoft's Copilot AI will no longer help you pirate Windows 11 | PCWorld

Microsoft's Copilot AI will no longer assist users in pirating Windows 11, indicating a change in its functionality to prevent unauthorized software use.

03/03/2025 - source

Microsoft launches Dragon Copilot, AI voice assistant for healthcare - The Hindu

Microsoft has introduced Dragon Copilot, an AI voice assistant designed for the healthcare sector.

03/03/2025 - source

IT News Online - HKT partners with Microsoft Hong Kong to launch next - gen Teams Phone solution

HKT partners with Microsoft Hong Kong to launch Operator Connect, a Microsoft Teams Phone solution, becoming the first local telecom carrier in Hong Kong to offer this service, enhancing business communications with AI-powered call quality monitoring.

10/02/2025 - source

Microsoft Corporation Feeds

Analysis: What Microsoft's Q2 Says About Its Channel, AI, Cloud, DeepSeek - CRN

Microsoft's Q2 results show Azure's growth slowed to 31%, partly due to focus on AI. This impacted cloud revenue, missing Wall Street expectations by $300 million. Challenges are expected to continue into the next quarter.

02/02/2025 - source

Microsoft Corporation ( MSFT ): Strong AI - Driven Revenue Growth Expected in Upcoming Quarterly Report

Microsoft Corporation is expected to report strong AI-driven revenue growth in its upcoming quarterly report, according to Insider Monkey.

26/01/2025 - source

Microsoft announces quarterly earnings release date - Stories

Microsoft announces the date for its quarterly earnings release.

08/01/2025 - source

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Company Website

https://www.microsoft.com/en-us

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO