YouScan Overview

YouScan leverages AI to deliver advanced social media listening capabilities, analyzing text, images, and audience data for actionable insights. This platform excels in visual analysis, providing businesses with a deeper understanding of brand perception and consumer sentiment. Trusted by over 600 global brands, YouScan's top rating on G2 underscores its effectiveness. A unique feature is its ability to process visual content, offering a competitive edge in understanding visual brand mentions. This capability is crucial for brands aiming to refine their marketing strategies based on comprehensive social media insights.

Use Cases

Customers recommend Social Media Management, Communication Management, Funnel Analysis, as the business use cases that they have been most satisfied with while using YouScan.

Other use cases:

  • Collaboration
  • Customer Feedback Management
  • Market Research
  • Customise Loyalty Program
  • Helpdesk Management
  • Public Relations
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Establish Thought Leadership are the most popular business priorities that customers and associates have achieved using YouScan.

Other priorities:

  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Acquire Customers
  • Improve Stakeholder Relations
  • Improve Brand Engagement
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YouScan Use-Cases and Business Priorities: Customer Satisfaction Data

YouScan works with different mediums / channels such as Social Media.

YouScan's features include Alerts: Popups & Notifications, Capture Information, Dashboard, etc. and YouScan support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also YouScan analytics capabilities include Analytics, and Custom Reports.

Reviews

"My favorite app would be YouScan. AI determines the sentiment of conversations about our brand - whether people are positive or negative. We also can see whether this is a complaint about design or customer service. So once you’ve collected enough d...ata, you will be certain to say we need to invest more in customer service because 80% of all the negative comments are about it. That’s a perfect tool for this." - Tom Kerkhof

YouScan, Walls.io, Missinglettr, Publer, Kontentino, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

YouScan is an AI-powered social listening platform analyzing texts, images, and audience data from social media. Trusted by 600+ global brands, it is top-rated on G2.

Popular Business Setting

for YouScan

Top Industries

  • Research
  • Marketing and Advertising
  • Retail

Popular in

  • Enterprise
  • Small Business
  • Mid Market

YouScan is popular in Research, Marketing And Advertising, and Retail and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on YouScan Use Cases

What makes YouScan ideal for Social Media Management?

How does YouScan facilitate Communication Management?

What solutions does YouScan provide for Funnel Analysis?

What solutions does YouScan provide for Collaboration?

How does YouScan facilitate Customer Feedback Management?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well YouScan solved their Social Media Marketing needs. Cuspera uses 838 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
YouScan testimonial

Tom Kerkhof

Head of Social Media

Navico

My favorite app would be YouScan. AI determines the sentiment of conversations about our brand - whether people are positive or negative. We also can see whether this is a complaint about design or customer service. So once you’ve collected enough data, you will be certain to say we need to invest ...more in customer service because 80% of all the negative comments are about it. That’s a perfect tool for this.

Testimonial By Tom Kerkhof
YouScan testimonial

Alex Shuravin

Head of digital communications department

Tinkoff

We have tried a lot of services before YouScan. Since it satisfies all the requirements we had, we lost any need for other software providers. YouScan's strongest and, in our opinion, the most important advantage is the people. They take into account all of our desires, and they respond well to any... criticism. The response time of their customer service team is worth a separate note, as it is very fast and highly professional.

Testimonial By Alex Shuravin
YouScan testimonial

Marina Lukaschuk

Digital Manager

Danone

With our brand's significant volume of mentions across the social web, we knew that we needed a powerful tool for serious work with social media. We held a tender, where YouScan was picked as the winner by the digital team of «Danone.» Besides data coverage and ease of use, we were impressed by You...Scan’s professional team (top of the line, for sure) and innovative approach, which influenced our decision to work with YouScan.

Testimonial By Marina Lukaschuk
CUSTOMERS TESTIMONIALS
YouScan testimonial

Tom Kerkhof

Head of Social Media

Navico

My favorite app would be YouScan. AI determines the sentiment of conversations about our brand - whether people are positive or negative. We also can see whether this is a complaint about design or customer service. So once you’ve collected enough data, you will be certain to say we need to invest ...more in customer service because 80% of all the negative comments are about it. That’s a perfect tool for this.

Testimonial By Tom Kerkhof
YouScan testimonial

Alex Shuravin

Head of digital communications department

Tinkoff

We have tried a lot of services before YouScan. Since it satisfies all the requirements we had, we lost any need for other software providers. YouScan's strongest and, in our opinion, the most important advantage is the people. They take into account all of our desires, and they respond well to any... criticism. The response time of their customer service team is worth a separate note, as it is very fast and highly professional.

Testimonial By Alex Shuravin
YouScan testimonial

Marina Lukaschuk

Digital Manager

Danone

With our brand's significant volume of mentions across the social web, we knew that we needed a powerful tool for serious work with social media. We held a tender, where YouScan was picked as the winner by the digital team of «Danone.» Besides data coverage and ease of use, we were impressed by You...Scan’s professional team (top of the line, for sure) and innovative approach, which influenced our decision to work with YouScan.

Testimonial By Marina Lukaschuk

Case Studies

Automotive

Case Study Michelin

How Michelin measured customer loyalty and improved feedback accuracy.

Research

Case Study Ipsos

How Ipsos leverages YouScan's capabilities for conducting complex market research projects for their clients.

Consumer Goods

Case Study L'Oreal

How L'Oreal received product feedback, adjusted customer communication strategy, and got valuable insights that were then used for further research.

Retail

Case Study Auchan

How Auchan, one of the largest retailers in Europe, received reliable customer feedback and adjusted marketing activities to drive customer acquisition.

Consumer Electronics

CASE STUDY AeroCool

AeroCool wanted to move from B2B to B2C and connect directly with customers. They found it hard to find the right influencers using old methods, which took a lot of time and money. With YouScan, they... quickly found new influencers using filters and deep history features. They built a list of UK-based YouTubers in just a few hours and got a 100% response rate. Six months later, they still work with 80% of those influencers. YouScan made managing influencer relationships much easier and saved them time.

Consumer Goods

Case Study L'Oreal

How L'Oreal received product feedback, adjusted customer communication strategy, and got valuable insights that were then used for further research.

Video

Product Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for YouScan

What is YouScan?

YouScan is an AI platform for social media listening and image recognition that helps businesses tune into their customers' online conversations. It helps to improve ROI and digital and social presence.

YouScan listens, analyses, and finds actionable insights and manages the brand reputation to make informed decisions. Its social media listening dashboard helps companies to effortlessly monitor brand mentions on social media and to uncover valuable consumer insights, react to customer’s complaints and analyze customer opinions about various products and services.

YouScan receives notifications about the most critical events in the monitoring topic with smart alerts, supports accuracy in sentiment detection regardless of the monitoring topic and with ML-based spam filters, it automatically filters out mentions from bots and other irrelevant content. It also automatically segments mentions within the topic into categories, such as WOM, commerce, promotion, intent, and others.

What is YouScan used for?

YouScan is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Establish Thought Leadership by Social Media Management, Communication Management and Funnel Analysis .

What are the top features of YouScan?

Alerts: popups & Notifications, Capture information and Dashboard are some of the top features of YouScan.

Who uses YouScan?

YouScan is used by Research, Marketing And Advertising and Retail among other industries.

What are YouScan alternatives?

Walls.Io, Missinglettr, Publer and Kontentino are popular alternatives for YouScan.

Where is YouScan located?

YouScan is headquartered at Kyiv, Kyiv City.
lightning

Peers used YouScan for social media management and communication management

YouScan Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (27)
Analytics

4.83/5

Read Reviews (159)
Custom Reports

4.75/5

Read Reviews (116)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5

Read Reviews (27)
Analytics

4.83/5

Read Reviews (159)
Custom Reports

4.75/5

Read Reviews (116)

Software Failure Risk Guidance

?

for YouScan

Overall Risk Meter

Low Medium High

Top Failure Risks for YouScan

YouScan Limited. Profile

Company Name

YouScan Limited.

Company Website

//youscan.io

HQ Location

Kyiv, Kyiv City

Employees

51-100

Social

Financials

SERIES A