Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals." - Jesse Bublies

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer success stories, Case studies

What benefits does Zoho Bigin offer for Engaging And Following Up?

How does Zoho Bigin address your Onboarding Challenges?

What benefits does Zoho Bigin offer for Workflow Management?

How can Zoho Bigin optimize your Pipeline Management Workflow?

Why is Zoho Bigin the best choice for Lead Tracking?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Jesse Bublies

Sales Manager

TalentReel Productions

Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals. Testimonial By Jesse Bublies
Zoho Bigin testimonial

Gerardo Martinez

General Manager

Solandtec

Bigin has helped us to decentralize information. Now all the team has access to the documents and sales information. We no longer have the problem that some documents is stored on the PC of a teammate who is not accessible at the time. Testimonial By Gerardo Martinez
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Jesse Bublies

Sales Manager

TalentReel Productions

Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals. Testimonial By Jesse Bublies
Zoho Bigin testimonial

Gerardo Martinez

General Manager

Solandtec

Bigin has helped us to decentralize information. Now all the team has access to the documents and sales information. We no longer have the problem that some documents is stored on the PC of a teammate who is not accessible at the time. Testimonial By Gerardo Martinez
Zoho Bigin testimonial

Mobeen Gul

Marketing Officer

Izhar Dream Gardens

User Friendly and easy to maintain records of the clients. Testimonial By Mobeen Gul
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

 

Zoho Corporation Surpasses One Million Customers

Zoho Corporation celebrates its 30th anniversary by surpassing one million paying customers and 150 million users globally. The company attributes its success to a customer-first approach, offering s...calable and affordable solutions. Notable customers include Mercedes-Benz India and Union Bank of India. Zoho's growth is marked by a 32% increase in customers and 20% revenue growth in 2025.

 

Zoho Users Discuss The Future As Company Reaches 1 Million Customers

Zoho has reached a milestone of 1 million customers globally, highlighting its significant presence in the business software market. The company offers a suite of tools, including Zoho Creator and Zo...ho Payments, which are integral to many businesses' operations. Customers like CIMCO Refrigeration and Island Practice Management praise Zoho for its collaborative approach and technological integration, emphasizing the company's focus on customer-centric innovation and AI integration.

Funding Strategies - Financial Services - financial services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

BusinessNZ Council - Government Administration - Government Administration

Zoho Backstage helped BusinessNZ Council move their election conference online during COVID-19. The team needed an easy event management tool with ticketing and website features for non-technical use...rs. Zoho Backstage let them quickly update tickets, process refunds, and customize their event site. They livestreamed sessions and managed ticket sales easily. The council praised the platform's user-friendly interface and real-time agenda editing.

ProEducation Solutions - Education - education

Zoho Sign helped ProEducation Solutions speed up their document signing process. Before, paperwork took weeks and was hard to manage. Other e-signature tools were expensive and hard to use. Zoho Sign... made signing fast, easy, and affordable. The team liked the flexible pricing and simple web portal. Now, all paperwork is automated and secure.

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (39)
Analytics

3.71/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

Financial

Zoho revenue doubles in 3 years to Rs 12, 313 crore Asia now powers 30% of global revenue

Zoho's revenue nearly doubled over three years, reaching Rs 12,313 crore in FY25, with Asia contributing 30% to global revenue. Despite revenue growth, profits declined by 3.3% due to rising costs, particularly in employee benefits and advertising. North America remains Zoho's largest market, generating 41% of revenue, while its flagship Zoho Suite and ManageEngine products are key revenue drivers.

Financial

Zoho reports Rs 12, 313 Cr revenue and Rs 3, 191 Cr profit in FY25

Zoho reported Rs 12,313 crore in revenue and Rs 3,191 crore in profit for FY25, marking a 17.8% growth in revenue. The company's flagship products, ManageEngine and Zoho, drove the growth. North America was the largest market, contributing 41% of revenue. Despite increased costs, Zoho remains focused on expanding in the domestic market with new offerings like Zoho Pay.

Company

Zoho clarifies payment issue with FlexyPe, says payment gateway caused error

Zoho addressed a payment issue with FlexyPe, attributing the error to a payment gateway malfunction. The company clarified the situation to reassure stakeholders and maintain transparency.

Product

Zoho Books comes full circle with MTD for Income Tax

Zoho Books now supports end-of-year submissions and tax returns for Making Tax Digital (MTD) for Income Tax. This update allows sole traders and landlords to complete their entire MTD journey within Zoho Books, ensuring compliance with HMRC requirements. The software facilitates comprehensive financial reporting, including business income adjustments and other income sources, providing an end-to-end solution for digital tax filing.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE