Zoho Bigin Overview

Zoho-Bigin offers a simple yet powerful CRM solution for small and micro businesses. A free trial can be started today.

Use Cases

Customers recommend Engaging And Following Up, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Zoho Bigin.

Other use cases:

  • Pipeline Management
  • Lead Tracking
  • Coaching
  • Contract Management
  • Sending & Publishing Communications
  • Generation Of New Leads
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Bigin.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Stakeholder Relations
  • Launch New Products
See all business priorities See less business priorities

Zoho Bigin Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Bigin works with different mediums / channels such as Phone Calls. and E-Mail.

Zoho Bigin's features include Templates, Personalization, Recording, etc. and Zoho Bigin support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Zoho Bigin analytics capabilities include Custom Reports, and Analytics.

Reviews

"Great experience! Bigin is very easy to use, it is very intuitive, we manage huge amount of data related to our partners (customers, providers, deals, etc.) and we spent around 50% less time than before. Highly recommended!" - Saska Stevkovska

Peer review evidence (same sources as the product rating summary)

"...The follow-ups didn't always happen at the right time, leading to lower conversion rates...." Case Study 24 Frames Learning and Development
"...Indian multi-franchise training and development company, 24 Frames Learning and Development, increases conversion rate with Zoho Bigin...." Case Study 24 Frames Learning and Development
"...They've also set up workflow emails that are triggered when a deal is successfully closed so everyone can celebrate the win together. ..." Case Study GoFloaters

Zoho Bigin, CloudBees, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Bigin

Top Industries

  • Education
  • Information Technology and Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Bigin is popular in Education, Information Technology And Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Bigin Customer wins, Customer success stories, Case studies

Why is Zoho Bigin the best choice for Engaging And Following Up?

Why is Zoho Bigin the best choice for Onboarding?

Why is Zoho Bigin the best choice for Workflow Management?

What solutions does Zoho Bigin provide for Pipeline Management?

How does Zoho Bigin address your Lead Tracking Challenges?

17 buyers and buying teams have used Cuspera to assess how well Zoho Bigin solved their CRM needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Saska Stevkovska

Sales and Customer Relationships

TE Mobility (Temob)

Great experience! Bigin is very easy to use, it is very intuitive, we manage huge amount of data related to our partners (customers, providers, deals, etc.) and we spent around 50% less time than before. Highly recommended! Testimonial By Saska Stevkovska
Zoho Bigin testimonial

Michael Pearce

President

Portage Strategies

I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside sales people to use them within minutes. We concu...rrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do.

Testimonial By Michael Pearce
Zoho Bigin testimonial

Jesse Bublies

Sales Manager

TalentReel Productions

Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals. Testimonial By Jesse Bublies
CUSTOMERS TESTIMONIALS
Zoho Bigin testimonial

Saska Stevkovska

Sales and Customer Relationships

TE Mobility (Temob)

Great experience! Bigin is very easy to use, it is very intuitive, we manage huge amount of data related to our partners (customers, providers, deals, etc.) and we spent around 50% less time than before. Highly recommended! Testimonial By Saska Stevkovska
Zoho Bigin testimonial

Michael Pearce

President

Portage Strategies

I use Zoho CRMPus for all the good reasons and I also have multiple licences of Bigin. I love the sync. The sales guys love the simplicity, particularly the sales funnel tracking. We use 5 pipelines with different stages and we can train our outside sales people to use them within minutes. We concu...rrently use Zoho CRMPlus, Salesiq and Desk to pass timely marketing data to our sales people. GDPR is important to us and the Data Privacy segment is very intuitive and easy to do.

Testimonial By Michael Pearce
Zoho Bigin testimonial

Jesse Bublies

Sales Manager

TalentReel Productions

Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals. Testimonial By Jesse Bublies
 

Indian Army - Defense - Very Large

Indian Army signs deal with Zoho to strengthen digital transformation

New Delhi, India

The Indian Army has signed a deal with Zoho to enhance its digital transformation under the JAI mission, focusing on developing secure digital tools. This partnership aims to boost tech skills among ...Army personnel and promote reliance on homegrown solutions.

Read on →
 

Indian Army - Defense - Very Large

Indian Army Signs MoU with Zoho Corporation to Bolster Indigenous Digital Transformation

New Delhi, India

The Indian Army has signed an MoU with Zoho Corporation to enhance its digital transformation efforts. This partnership focuses on application-oriented R&D, secure digital infrastructure, and skill e...nhancement, aligning with India's self-reliance mission. The collaboration aims to integrate homegrown technology into the Army's operations, reinforcing technological self-reliance in the defense sector.

Read on →
 

Zoho Reignites CRM for Acme Brick Company

Zoho successfully deployed its CRM solution for Acme Brick Company, enhancing sales processes and integration with existing systems. This deployment, completed in under a year, improved CRM adoption ...across Acme's 40+ sales locations. Zoho's customization and support were key factors in Acme's choice, leading to better engagement and sales opportunities.

Read on →
 

Plivo - Information Technology And Services - Small

San Francisco, USA

Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting team. With Zoho Expense, employees could submit expenses easily a...nd managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.

 

purpleSlate - Information Technology And Services - Small

Chennai, India

Zoho Books helped purpleSlate cut accounting time by half. The company, based in Chennai, needed a simple, GST-compliant accounting tool. Zoho Books offered an easy interface and strong reporting fea...tures. Integrating Zoho Payroll further reduced payroll processing from half a day to just minutes. The seamless integration keeps financial data accurate and saves time for business growth.

 

Style Gorgeous - Apparel & Fashion - Small

Wellington, New Zealand

Zoho Survey helped Style Gorgeous create a custom quiz to match clients with their ideal style. The founder, Nina Fountain, needed a survey tool with complex logic and strong customer support. Other ...platforms failed to deliver, but Zoho Survey built the needed features quickly. The quiz became a key part of Style Gorgeous’s client process. Zoho Survey now supports their online business growth and customer engagement.

Stage Automation | Bigin by Zoho CRM

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Peers used Zoho Bigin for engaging and following up and onboarding

Zoho Bigin Competitors

Zoho Bigin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (39)
Analytics

3.71/5

Read Reviews (7)

Software Failure Risk Guidance

?

for Zoho Bigin

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Bigin

Zoho Corporation Pvt. Ltd News

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Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE