Zoho Commerce Overview
Zoho Commerce lets users build online stores and manage orders. A 14-day free trial is offered to explore all features.
This is a summary of the comprehensive capabilities and benefits of Zoho Commerce based on over 53 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zoho Commerce, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zoho Commerce is right for your needs? Our Cuspera AI engine can evaluate how Zoho Commerce fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zoho Commerce supports business activities such as:
- Generation Of New Leads
- Engagement Management
- Social Media Analytics
- Workflow Management
- Payment Management
Zoho Commerce can help you with many business goals, such as Build Brand Awareness. It can help manage these activities if you use Website E-Mail Video etc. for these needs.
Zoho Commerce was founded in 1996.
Reviews
"...Zoho Commerce contains all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data...." Peer review
Zoho Commerce Reviews
100 buyers and buying teams have used Cuspera to assess how well Zoho Commerce solved their E-Commerce Platform needs. Cuspera uses 53 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
Business Priorities
Build Brand Awareness is the most popular business priority peers achieved using Zoho Commerce.
Use Cases
Peers recommend Generation Of New Leads , Engagement Management , Social Media Analytics , as the business use cases that they have been most satisfied while using Zoho Commerce.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Generation Of New Leads with Website, E-Mail and Video |
4.42/5 ★ |
"Zoho Sign helped ProEducation Solutions speed up their document signing process. Before, paperwork took weeks and was hard to manage. Other e-signature tools were expensive and hard to use. Zoho Sign made signing fast, easy, and affordable. The team liked the flexible pricing and simple web portal. Now, all paperwork is automated and secure." https://www.zoho.com/sign/customers/proeducation-solutions-esign.html |
| Engagement Management with Offline and Point Of Sale |
3.99/5 ★ |
"...But Zoho aims to surpass existing solutions by offering the ability to not only do online commerce, but also tie it to CRM and accounting for a full picture of customer interactions...." Zoho Wows Zoholics with eCommerce, Marketing Automation and Business Process Solutions |
| engaging and following up |
3.27/5 ★ |
"...your online store Everything you need to engage with your customers...." Create Your Own Online Store - Zoho Commerce |
| Social Media Analytics with Offline and Point Of Sale |
3.81/5 ★ |
"...Make informed decisions using your store's reports and analytics...." Create Your Own Online Store - Zoho Commerce |
| PEER EXPERIENCES | |
|---|---|
| Generation Of New Leads with Website, E-Mail and Video |
4.42/5 ★ |
"Zoho Sign helped ProEducation Solutions speed up their document signing process. Before, paperwork took weeks and was hard to manage. Other e-signature tools were expensive and hard to use. Zoho Sign made signing fast, easy, and affordable. The team liked the flexible pricing and simple web portal. Now, all paperwork is automated and secure." https://www.zoho.com/sign/customers/proeducation-solutions-esign.html |
|
| Engagement Management with Offline and Point Of Sale |
3.99/5 ★ |
"...But Zoho aims to surpass existing solutions by offering the ability to not only do online commerce, but also tie it to CRM and accounting for a full picture of customer interactions...." Zoho Wows Zoholics with eCommerce, Marketing Automation and Business Process Solutions |
|
| engaging and following up |
3.99/5 ★ |
| Social Media Analytics with Offline and Point Of Sale |
3.81/5 ★ |
"...Make informed decisions using your store's reports and analytics...." Create Your Own Online Store - Zoho Commerce |
|
IT and Other Capabilities
for Zoho Commerce
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Zoho Commerce
Top Failure Risks for Zoho Commerce
Vendor Profile Details
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE
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