Zoho Docs Overview

Zoho WorkDrive is a collaborative platform for teams to store, share, and manage files. It supports seamless teamwork on files of any size.

Use Cases

Customers recommend Collaboration, Sales Document Management, Content Sharing, as the business use cases that they have been most satisfied with while using Zoho Docs.

Other use cases:

  • Digital Marketing
  • Engaging And Following Up
  • Call Analytics
  • Sending & Publishing Communications
  • Workflow Management
  • Advertisement
  • Content Curation
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoho Docs.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Launch New Products
See all business priorities See less business priorities

Zoho Docs Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Docs works with different mediums / channels such as Phone Calls.

Zoho Docs's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Zoho Docs support capabilities include Chat Support, Email Support, Phone Support, etc. also Zoho Docs analytics capabilities include Analytics, and Custom Reports.

Reviews

"Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams." - Jamie Lupton

Zoho Docs, Strapi, DialogsCMS, WeTransfer, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Docs

Top Industries

  • Marketing and Advertising
  • Internet
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Docs is popular in Marketing And Advertising, Internet, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Zoho Docs Customer wins, Customer success stories, Case studies

What benefits does Zoho Docs offer for Collaboration?

How does Zoho Docs address your Sales Document Management Challenges?

How can Zoho Docs enhance your Content Sharing process?

How efficiently Does Zoho Docs manage your Digital Marketing?

How efficiently Does Zoho Docs manage your Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Zoho Docs solved their Content Management Systems needs. Cuspera uses 1409 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben
Zoho Docs testimonial

Renee Tan

Managing Director

Hashtaqs Pte Ltd

Zoho WorkDrive has the functions of a typical cloud storage system, coupled with features and functions that drive security, ease of sharing and searching for files, and ease of communicating with the internal team about a file. This solution is a business owner's wise investment due to its superio...r qualities and cost-effectiveness.

Testimonial By Renee Tan
CUSTOMERS TESTIMONIALS
Zoho Docs testimonial

Jamie Lupton

Managing Director

Alfafado Ltd.

Zoho WorkDrive allows us to have a single repository for everything we're working on which makes us more organized. In fact, it is more reliable and easier to use than Google Drive for Teams. Testimonial By Jamie Lupton
Zoho Docs testimonial

Alex Dibben

Managing Director

Expect Best Ltd.

We would recommend Zoho WorkDrive to any business of any size. It's refreshing to see the features they have added to the platform each time rather than leaving us with a 'want' for more each time we use it. Please keep up the great software so that we can focus on being efficient at what we do! Th...anks, Zoho.

Testimonial By Alex Dibben
Zoho Docs testimonial

Renee Tan

Managing Director

Hashtaqs Pte Ltd

Zoho WorkDrive has the functions of a typical cloud storage system, coupled with features and functions that drive security, ease of sharing and searching for files, and ease of communicating with the internal team about a file. This solution is a business owner's wise investment due to its superio...r qualities and cost-effectiveness.

Testimonial By Renee Tan
 

Zoho Reignites CRM for Acme Brick Company - Business Standard

Zoho successfully deployed its CRM solution at Acme Brick Company, enhancing sales processes across 40+ locations. The CRM's customization and integration capabilities improved adoption and engagemen...t, leading to better client interactions. Acme Brick plans to expand its use of Zoho CRM for personalized marketing efforts.

 

Atlanta Hawks partner with ManageEngine on IT overhaul

The Atlanta Hawks have partnered with ManageEngine, a division of Zoho Corp, to overhaul their IT operations at State Farm Arena. This partnership aims to simplify the Hawks' technology stack, enhanc...e system reliability, and unify critical systems. The collaboration focuses on automation, real-time visibility, and improved security, benefiting live event operations and IT service management.

 

Government migrates 12.68 lakh official email accounts to Zoho: MeitY ...

The Indian government has migrated 12.68 lakh official email accounts to Zoho, with 7.45 lakh belonging to Central government employees. This migration, facilitated by the National Informatics Centre..., ensures government ownership of data and intellectual property. The contract includes provisions for continuity and rollback if needed.

Funding Strategies - Financial Services

Funding Strategies, a financial services firm, replaced spreadsheets and multiple systems with Zoho One. They customized Zoho One to integrate CRM and email marketing, improving lead management and c...lient communication. The team can now manage 20 matters at a time and provide clients with access to analytics. This has enhanced efficiency and client service.

CASIOPE - Education

Zoho Flow helped CASIOPE connect Zoho CRM, Zoho Billing, and Zoho Campaigns. Before, their team did manual work to send updates and manage customer data. With Zoho Flow, they automated these tasks an...d improved how they reach users. This led to a 70% increase in sales for their training sessions. CASIOPE now saves time, reduces errors, and keeps customers better informed.

M for Mental Health - Health, Wellness And Fitness

Zoho Bookings helped M for Mental Health manage more appointments as the business grew. Before, Malavika used WhatsApp and other channels, which caused delays and confusion. With Zoho Bookings, clien...ts now self-schedule sessions using booking links. Customizable booking slots and automated reminders save time and prevent double-bookings. Malavika can focus more on counseling and less on scheduling.

Frequently Asked Questions(FAQ)

for Zoho Docs

What is Zoho Docs?

Zoho Docs is a Collaboration Software. Zoho Docs is a cloud-based software designed to manage, share, and store all files online. It serves as a collaboration platform and organizer of all business files – documents, presentation, spreadsheets – and even personal files such as pictures, movies, and music.

Zoho Docs is a feature-rich solution for securely storing and managing files. Users can create, upload, and share files of different formats, all without having to install any software. It stores all files, images, and music in a central location and shares them effortlessly. It supports email-to-upload which allows users to upload files by emailing them to email addresses generated by Zoho. Secure file transfer allows users to manage, edit and share documents using their desktops and mobile devices. Users can save videos, product screenshots, and even entire databases of all file sizes.

The Zoho Docs platform brings with it extended functionality through integration with Zoho Office Suite – a set of editing, presentation, and publishing tools. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

What is Zoho Docs used for?

Zoho Docs is a Content Management Systems Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Sales Document Management and Content Sharing .

What are the top features of Zoho Docs?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Zoho Docs.

Who uses Zoho Docs?

Zoho Docs is used by Marketing And Advertising, Internet and Professional Training & Coaching among other industries.

What are Zoho Docs alternatives?

Strapi, DialogsCMS, WeTransfer and AgilityCMS are popular alternatives for Zoho Docs.

Where is Zoho Docs located?

Zoho Docs is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Docs for collaboration and sales document management

Zoho Docs Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Analytics

4.40/5 ★

Read Reviews (16)
Custom Reports

4.33/5 ★

Read Reviews (74)

Software Failure Risk Guidance

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for Zoho Docs

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Docs

Zoho Corporation Pvt. Ltd News

Product

Introducing Accessibility Controls in Zoho Vault

Zoho Vault introduces new accessibility controls, adhering to WCAG AA standards. Enhancements include screen reader compatibility, customizable font adjustments, and adaptive accessibility profiles. Features like ADHD-Friendly Mode and Epilepsy-Safe Mode cater to diverse needs, ensuring an inclusive security experience. Zoho Vault aims to empower all users by removing digital barriers.

Product

Introducing Queue Stats: Understand missed conversations before they repeat

Zoho introduces Queue Stats for Zoho Voice, offering real-time analytics on call queues to improve customer experience. It identifies blind spots like missed conversations and capacity issues, enabling proactive management. Key metrics such as service levels and first-call resolution are centralized, allowing for informed staffing and operational decisions.

Product

New in Zoho Flow: Built-in intelligence to create and automate smarter workflows

Zoho Flow introduces AI-powered features to enhance workflow automation. Users can now create workflows using natural language, with Zoho's AI, Zia, converting prompts into flow templates. New utilities include content generation, email labeling, and agentic actions for real-time decision-making. These enhancements aim to simplify automation and reduce manual intervention.

Product

Introducing our new Branding feature

Zoho introduces a new branding feature for Zoho Webinar, allowing users to customize registration pages with logos, banners, and speaker profiles. This feature enhances credibility and engagement, offering up to 30% more registrations. Users can choose from various templates and layouts, adding up to 15 speakers, and tailor pages for different industries like marketing and healthcare.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE