Zoho Flow: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho Flow
Brand: Zoho Flow
Rating: 4.18 (260 reviews)

4.18 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Tie your apps together, set yourself free.

Zoho Flow Overview

Zoho Flow automates workflows and integrates apps seamlessly. Businesses and individuals benefit from streamlined processes.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Collaboration, as the business use cases that they have been most satisfied with while using Zoho Flow.

Other use cases:

Contacts History
Sending & Publishing Communications
Social Media Management
Digital Signature
Contract Management
Lead Tracking
Lead Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Zoho Flow.

Other priorities:

See all business priorities See less business priorities

Zoho Flow Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Flow's features include Recording. and Zoho Flow support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho Flow analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Integrations adapted to dynamic business needs., Collaborations with teammates...." Peer review by User

Zoho Flow, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Flow

Top Industries

Information Technology and Services
Computer Software
Education

Popular in

Small Business
Enterprise
Mid Market

Zoho Flow is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Enterprise, and Mid Market.

Zoho Flow Customer wins, Customer success stories, Case studies

What makes Zoho Flow ideal for Workflow Management?

Zoho Flow helps connect different applications to create automated workflows. It is easy to use and allows you to customize each step of the workflow. Zoho Flow has a limited number of applications that can be integrated.

"...This software for integrating our applications that are in the cloud is very charming, I work in the banking system and this application is very useful, it allows me to make the most of my time, while Zoho Flow is carrying out my organized and orchestrated work flows for me, I can use my time in other activities that can not be included in the integration system, I just have to log in to monitor that the activities are being carried out efficiently and this application allows me to do so since it sends me constant notifications, emails and reports about my integrations...." Peer review by Oscar Antonio R, Especialista de Informes Oficiales – Vicepresidencia de Contraloría

Read Reviews

Why is Zoho Flow the best choice for Helpdesk Management?

How can Zoho Flow optimize your Collaboration Workflow?

20 buyers and buying teams have used Cuspera to assess how well Zoho Flow solved their Marketing Automation needs. Cuspera uses 260 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Brigade Plus Transforms Sales Management and Customer Journeys with Zoho CRM

Brigade Plus has adopted Zoho CRM to enhance its sales management and customer experience, achieving 100% user adoption and a 4x ROI. The implementation, completed in four months, included integratio...ns with SAP Cloud and other systems, leading to significant time savings and improved decision-making. This strategic shift has optimized Brigade Plus's operations and set a new standard for customer-centric innovation.

Force Motors partners with Zoho to power end-to-end digital transformation across its dealer networks

Force Motors has partnered with Zoho to implement a comprehensive digital transformation across its dealer networks. This collaboration, part of Force Motors' Project DigiForce, will deploy Zoho's CR...M and DMS solutions, along with AI-powered applications, to enhance customer experience and streamline dealer operations. The initiative aims to modernize marketing, sales, and service processes, supporting Force Motors' growth and efficiency.

Joyalukkas Partners with Zoho to Unify Sales Operations & Redefine Customer Experience Across Global Retail Operations

Joyalukkas has partnered with Zoho to implement Zoho's Customer Experience Platform across its global retail operations. This platform unifies sales and service functions, centralizes customer data, ...and enhances operational agility, enabling personalized engagement at scale. The transformation, led by Zoho's Enterprise Business Solutions team, supports Joyalukkas' customer-centric vision by providing a unified, adaptable platform for global markets.

Taobé Consulting - Management Consulting

Zoho Webinar helped Taobé Consulting improve client communication and boost productivity. The company used interactive Q&A, webinar recordings, and registration insights to engage more clients. They ...saw a 30% increase in webinar registrations and a 40% rise in productivity. The platform made it easier to reach more clients and cut costs. Taobé Consulting became more visible and trusted in their industry.

Sparex - Wholesale

Zoho Analytics helped Sparex fix data problems from 18 subsidiaries. Before, teams used different systems and had conflicting data. Meetings stalled because no one trusted the numbers. With Zoho Anal...ytics, Sparex now syncs 15 million rows of data daily. Teams get custom dashboards and can make their own reports. Report requests dropped from 1-2 per hour to 1-2 per week. One insight from Zoho Analytics led to $1.4 million in extra sales by repricing slow-moving stock.

Shortlist Recruitment - Human Resources

Zoho Recruit helps Shortlist Recruitment, a technical recruitment agency, place candidates faster than competitors. The team uses Zoho Recruit for quick searches, custom tags, and easy customisation.... The platform supports operations in both the UK and USA. Shortlist Recruitment values Zoho Recruit's cost-effectiveness and strong GDPR compliance. SMS integration lets them reach job seekers discreetly during work hours.

Peers used Zoho Flow for workflow management and helpdesk management

Zoho Flow Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.42/5 ★ Read Reviews (1)
Custom Reports	4.57/5 ★ Read Reviews (26)
Analytics	3.73/5 ★ Read Reviews (5)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.42/5 ★ Read Reviews (1)
Custom Reports	4.57/5 ★ Read Reviews (26)
Analytics	3.73/5 ★ Read Reviews (5)

Zoho Flow Integrations

Zoho Flow integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.59/5 ★

Read Reviews (25)

Data Export

4.53/5 ★

Read Reviews (19)

Few API Integrations for Zoho Flow

Software Failure Risk Guidance

for Zoho Flow

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Flow

Zoho Corporation Pvt. Ltd News

Partnership 02/11/2025

Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs

Zoho Corporation is leveraging NVIDIA's AI platform, including NeMo, to develop and deploy large language models (LLMs) for its SaaS applications. This collaboration aims to enhance AI capabilities for Zoho's 700,000+ customers, focusing on business-specific use cases and privacy compliance. Zoho's investment in NVIDIA's technology has resulted in significant improvements in throughput and latency.

Product 02/11/2025

Zoho Adds Advanced AI Capabilities to Low-Code Development Platform

Zoho has introduced advanced AI capabilities to its low-code development platform, Zoho Creator, enhancing app creation with 10 new features. These include the AI assistant CoCreator, which uses voice and text prompts for app building, and AI-driven component and code generation. The updates aim to speed up app development and democratize access without extra costs, leveraging Zoho's AI assistant, Zia.

Awards 30/10/2025

Four years strong: Zoho Assist wins Customers Choice 2025 in the Remote Desktop Category

Zoho Assist has been awarded the Customers Choice 2025 in the Remote Desktop category on Gartner Peer Insights for the fourth consecutive year. This recognition is based on user feedback from IT professionals and customer support teams. Zoho Assist is praised for its simplicity, security, and scalability, with recent enhancements including automation and advanced auditing features to support hybrid work environments.

Product 22/10/2025

Intelligent agreement management with Zoho Sign's AI features

Zoho Sign has integrated with OpenAI's ChatGPT to enhance contract management. This AI-powered assistant helps users identify obligations, spot missing clauses, and detect potential risks in agreements. It also extracts metadata, provides document queries, and simplifies legal jargon, making contract handling more efficient and secure.

More Zoho Flow News...

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE