Vendor: VCC Live Hungary Kft.
Company Size: 51-100
HQ Location: Nagyenyed utca 8-14., Budapest, 1123, HU
Financials: SEED
Vendor: Call Logic, LLC
Company Size: 11-50
HQ Location: 3139 N Republic Blvd, Toledo, Ohio 43615, US
Financials: NA
Vendor: Natterbox Ltd.
Company Size: 51-100
HQ Location: 12-16 Addiscombe Road, London, GB
Financials: SERIES A
Vendor: Opus Business Systems Ltd
Company Size: 51-200
HQ Location: London Court,, 39 London Road,, Reigate, Surrey, RH2 9AQ, GB
Financials: NA
Vendor: Arise Virtual Solutions Inc.
Company Size: 251-500
HQ Location: Miramar, Florida
Financials: PRIVATE
Vendor: Securax LTD.
Company Size: 11-50
HQ Location: 11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria.
Financials: PRIVATE
Vendor: NICE Ltd.
Company Size: 5001-10000
HQ Location: 221 River St, Hoboken, New Jersey 07030, US
Financials: IPO
Callminer Eureka is a Contact Center Software and a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from 100% of customer interactions.
Vendor: CallMiner, Inc.
Company Size: 101-250
HQ Location: 200 West Street, Waltham, MA 02451, US
Financials: SERIES F
Vendor: Callr
Company Size: 11-50
HQ Location: 128 Rue La Boétie Paris, FR
Financials: PRIVATE
Vendor: AnywhereNow
Company Size: 51-200
HQ Location: VAN NELLEWEG 1413, ROTTERDAM, ZH 3044 BK, NL
Financials: PRIVATE
Orchestra 7 is a customer journey management solution for queue management and cloud deployment in organizations with distributed locations.
Vendor: Qmatic Group.
Company Size: 251-500
HQ Location: 2875 Breckinridge Blvd, Suite 100, Atlanta, GA 30096, US
Financials: M&A
Enghouse Interactive Quality Management
Customer Experience Quality Management Service - Enghouse ...
Enghouse Interactive Quality Management is a suite of business and workforce optimization tools that enable consistent service quality, thus enhancing efficiency and profitability. The suite is designed for emerging contact centers and businesses of all sizes.
Vendor: Enghouse Interactive
Company Size: 501-1000
HQ Location: Phoenix, AZ
Financials: PRIVATE
Vendor: Nectar Desk Inc.
Company Size: 01-10
HQ Location: 35 Bridge St, Picton, ON, Canada K0K 2T0
Financials: SEED
Vendor: Sentiment Metrics Ltd.
Company Size: 11-50
HQ Location: Dublin 8
Financials: PRIVATE
Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.
Vendor: Convoso, Inc.
Company Size: 11-50
HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Financials: PRIVATE
Vendor: Liveops, Inc.
Company Size: 101-250
HQ Location: 1365 North Scottsdale Road, Suite 390, Scottsdale, AZ 85257, US
Financials: M&A
Balto
Real-Time Guidance for contact centers to increase conversions, deliver a world-class customer experience.
Balto is a real-time call guidance software designed for the sales teams to help drive sales and enhance revenue via improved communication. The software performs speech analytics on the calls and sends alerts with the right content that can be communicated live on the calls.
Vendor: Balto Software, Inc.
Company Size: 11-50
Financials: SERIES B
Vendor: Vivocha S.p.A.
Company Size: 11-50
HQ Location: Via dei Valtorta, 45, Milano, Lombardia 20127, IT
Financials: M&A
Voicespin is a cloud-based VoIP telephony Solutions that provide end to end contact canter solutions including predictive dialer, call center management program, DID's, SMS, termination and speech recognition solution which is fully integrated to all platforms and CRM. It helps to increase team productivity, cost effective scalability, close more sales, and more.
Vendor: Voicespin LTD
Company Size: 11-50
HQ Location: Tfuzot Israel 3, Givatayim, Israel
Financials: PRIVATE
Upland InGenius is a Contact Center Software. Upland InGenius is a computer telephony integration (CTI) software that enables contact centers to increase productivity and intelligently blends existing telephone systems into leading CRMs, with its enterprise-proven solution, InGenius Connector Enterprise.
Vendor: Upland Software, Inc.
Founded: 2010
Company Size: 251-500
HQ Location: Frost Bank Tower 401 Congress Avenue, Suite 1850 Austin, TX 78701-3788
Financials: PRIVATE
Vendor: Upcall, Inc.
Company Size: 11-50
HQ Location: 188 King Street, San Francisco, California 94107, US
Financials: SEED
Vendor: Evolve IP, LLC.
Company Size: 51-100
HQ Location: Wayne, PA
Financials: SERIES A
astTECS call center dialer
Call center suite with Omnichannel integration to improve customer experience.
Vendor: astTECS Communications
Company Size: 51-200
HQ Location: #35, Krishna Reddy Layout, Amar Jyoti Layout , Domlur, Bangalore, Karnataka 560071, IN
Financials: NA
Vendor: Nixxis SA/NV
Company Size: 11-50
HQ Location: 54 Avenue Louise, BRUSSELS, BRUSSELS 1050, BE
Financials: PRIVATE