Product and Vendor News
Customer stories
Product Business Settings
Acquire™ is popular in Legal Services, Retail, and Sports industries and is widely used by Small Business, Mid Market, and Large Enterprise.
Integrations
Acquire™ Product Overview
Acquire revolutionizes customer interactions through its unified customer service software, enhancing messaging, video, and agent workspace capabilities. This all-in-one solution empowers businesses to deliver exceptional support by integrating powerful workflows and digital channels. Acquire's flexible API workflows extend functionality, allowing seamless communication across various platforms. The software replicates the in-person experience, fostering meaningful engagement and prioritizing customer needs. With a focus on simplifying processes, Acquire ensures that businesses can effectively address customer issues, ultimately enhancing satisfaction and loyalty.
How satisfied the customers are with Acquire™ use-cases
Reviews
"We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform." - David Boots
"We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience." - Norman Alegria
Acquire™ Customer Insights, Testimonials and Case Studies
How can Acquire™ enhance your Collaboration process?
Why is Acquire™ the best choice for Engagement Management?
What makes Acquire™ ideal for Call Recording?
What makes Acquire™ ideal for Helpdesk Management?
How can Acquire™ enhance your Onboarding process?
What is Acquire™?
Acquire™ is an omnichannel Customer Engagement platform providing enhanced digital customer experiences through its unified customer view of all digital transactions, enabling ease of tracking and instant response through its real-time communication tools. It is accessible on all devices and scalable for use in large enterprises as well as in small and medium size businesses.
The all-in-one customer engagement platform includes Chatbot software for providing answers to routine customer inquiries, customer prioritization, and routing of complex queries to human agents. It is also provided with Live Chat software that enables increased conversion rates due to quick response and action on customer queries and requirements.
Acquire™ provides better email management with its single Inbox feature for all the support requests, and connecting of all the other customer communication channels such as Live Chat, Chatbot, Social Media and others. The other communication channels it provides include Audio and Video software and Co-browsing for on-screen interactions. It integrates easily with the other business tools.
What is Acquire™ used for?
What are the top features of Acquire™?
Who uses Acquire™?
What are Acquire™ alternatives?
Where is Acquire™ located?
8 buyers and buying teams have used Cuspera to assess how well Acquire™ solved their Live Chat needs. Cuspera uses 1027 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
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We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
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Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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David Boots VP of Strategic Development Dilawri Group |
We see Acquire as a central component to online customer engagement. Instead of trying to manage multiple solutions where our customer interactions would be fragmented, Acquire allows us to deliver multiple experiences using a single platform. Testimonial By David Boots |
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Norman Alegria Director of Guest Services The Dufresne Group |
We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience. Testimonial By Norman Alegria |
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Brad Tharp Senior Director of Operations Elevate |
Acquire's customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time. Testimonial By Brad Tharp |
Acquire - The Leading Conversational Customer Experience Platform
Peers used Acquire™ for collaboration and engagement management
Acquire™ Competitors
Acquire™ Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (15) |
| Custom Reports | Read Reviews (42) |
Acquire™ Integrations
Acquire™ integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Acquire™
Software Failure Risk Guidance
?for Acquire™
Overall Risk Meter
Top Failure Risks for Acquire™
Acquire. News
Acquire. Profile
Company Name
Acquire.
Company Website
https://acquire.io/HQ Location
133 Kearny St, San Francisco, CA 94108, US
Employees
51-100
Social
Financials
SERIES B
