JivoChat Overview

JivoChat addresses the challenge of converting website visitors into paying customers by offering an effective live chat solution. This tool facilitates real-time communication, ensuring potential customers receive immediate support and personalized interaction, which can significantly enhance conversion rates. Businesses benefit from an easy setup and the ability to deploy up to five agents for free, making it a cost-efficient option for companies looking to improve customer engagement without incurring substantial expenses. JivoChat stands as a strategic asset for businesses aiming to enhance customer service and drive sales through improved online interactions.

Use Cases

Customers recommend Engagement Management, Rating And Review Management, Contacts History, as the business use cases that they have been most satisfied with while using JivoChat.

Other use cases:

  • Conversion Management
  • Communication Management
  • Proposal & Quote Management
  • Lead Engagement
  • Advertisement
  • Helpdesk Management
  • Engaging On Social Media
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using JivoChat.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Grow Market Share
  • Improve Digital And Social Presence
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JivoChat Use-Cases and Business Priorities: Customer Satisfaction Data

JivoChat works with different mediums / channels such as Mobile. Website. Chat etc.

JivoChat's features include Widgets, Personalization, Recording, etc. and JivoChat support capabilities include Chat Support, Email Support, Phone Support, etc. also JivoChat analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Jivo Chat gives me the possibility to invite other people to chat and get quick phrases for conversations, send quick files and at the same time monitor who visits my sites, what attracts me most to Jivo Chat that no other Software has is the Quick connection With my clients of their through their social networks, such as Facebook, Instagram and Telegram, for me it is an advantage to have all my clients in my various networks in one tool, it saves me a lot of time, its integration with CRM helps me to Manage my sales easily and safely, I can generate my contacts through email conversations and manage my files and documents easily and all in one software...." Peer review by Isaac G, Abogado

JivoChat, Helpcrunch, Haptik, Smartsupp, Gist, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JivoChat allows website owners to convert visitors into customers with an easy setup. Up to five agents can use the service for free.

Popular Business Setting

for JivoChat

Top Industries

  • Computer Software
  • Retail
  • Banking

Popular in

  • Mid Market
  • Small Business
  • Enterprise

JivoChat is popular in Computer Software, Retail, and Banking and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on JivoChat Use Cases

What Are the key features of JivoChat for Engagement Management?

What Are the key features of JivoChat for Rating And Review Management?

What Are the key features of JivoChat for Communication Management?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well JivoChat solved their Live Chat needs. Cuspera uses 795 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

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How to Use JivoChat

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Frequently Asked Questions(FAQ)

for JivoChat

What is JivoChat used for?

JivoChat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Enhance Customer Relationships by Engagement Management, Rating And Review Management and Contacts History .

What are the top features of JivoChat?

Widgets, Personalization and Recording are some of the top features of JivoChat.

Who uses JivoChat?

JivoChat is used by Computer Software, Retail and Banking among other industries.

What are JivoChat alternatives?

Helpcrunch, Haptik, Smartsupp and Gist are popular alternatives for JivoChat.

Where is JivoChat located?

JivoChat is headquartered at 1811 Silverside Rd, Wilmington, Delaware 19810, US.
lightning

Peers used JivoChat for engagement management and rating and review management

JivoChat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.52/5 ★

Read Reviews (68)
Analytics

3.83/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.52/5 ★

Read Reviews (68)
Analytics

3.83/5 ★

Read Reviews (14)

Software Failure Risk Guidance

?

for JivoChat

Overall Risk Meter

Low Medium High

Top Failure Risks for JivoChat

JivoSite Inc. Profile

Company Name

JivoSite Inc.

Company Website

https://www.jivochat.com/

HQ Location

1811 Silverside Rd, Wilmington, Delaware 19810, US

Employees

01-10

Social

Financials

PRIVATE