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Adelya Loyalty Operator: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Adelya Loyalty Operator
Brand: Adelya Loyalty Operator
Rating: 4.0 (92 reviews)

4.0 5

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Enchant your customers with powerful, automated loyalty software

Adelya Loyalty Operator Overview

Adelya's Loyalty Operator is a comprehensive solution targeting customer loyalty management. With 15 years of experience and a user base of 30,000, this software facilitates robust customer relationships through its omnichannel capabilities. Businesses can leverage its automated features to enhance client engagement and retention. The platform is designed to integrate seamlessly with existing systems, allowing for real-time customer interaction and personalized marketing strategies. An intriguing aspect is its ability to provide detailed analytics, offering insights into customer behavior and preferences, which aids in refining marketing efforts for better ROI.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Relationship Management, as the business use cases that they have been most satisfied with while using Adelya Loyalty Operator.

Other use cases:

Campaign Management
Segmentation And Targeting
Relationship Marketing
Measuring Customer Satisfaction
Advocacy Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Adelya Loyalty Operator.

Other priorities:

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Adelya Loyalty Operator Use-Cases and Business Priorities: Customer Satisfaction Data

Adelya Loyalty Operator works with different mediums / channels such as E-Mail.

Adelya Loyalty Operator's features include Rewards, and Gamification. and Adelya Loyalty Operator support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Adelya Loyalty Operator analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according... to its business strategy. After 10 months of operation, 40 merchants have joint this program and more than 5,000 cards have been created" - Aur lie GIGUET

Adelya Loyalty Operator, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loyalty-operator, ADELYA Loyalty Operator, offers a single platform with customizable tools for customer engagement. It supports both online and in-store interactions throughout the customer life cycle.

Popular Business Setting

for Adelya Loyalty Operator

Top Industries

Education
Transportation/Trucking/Railroad
Real Estate

Popular in

Adelya Loyalty Operator is popular in Education, Transportation/Trucking/Railroad, and Real Estate and is widely used by

Comprehensive Insights on Adelya Loyalty Operator Use Cases

How can Adelya Loyalty Operator optimize your Loyalty Management Workflow?

What makes Adelya Loyalty Operator ideal for Engagement Management?

How does Adelya Loyalty Operator address your Campaign Management Challenges?

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Aur lie GIGUET Responsible for Mission Cluses la Commer ante	We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created Testimonial By Aur lie GIGUET
Pascale MAUREL Tourist Office Aix-en-Provence	A remarkable system, ADELYA has immediately deployed the necessary resources for the implementation of our Pass #provenceaixperience, in record time. We highlight the availability, the responsiveness and the professionalism of the technicians and engineers who created our Pass. The follow-up and th...e assistance are also noticable since the operational use, which is very valuable for the field teams Testimonial By Pascale MAUREL
Richard ZUBER Responsible for Marketing and Collaborative V and B	We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision Testimonial By Richard ZUBER

CUSTOMERS	TESTIMONIALS
Aur lie GIGUET Responsible for Mission Cluses la Commer ante	We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created Testimonial By Aur lie GIGUET
Pascale MAUREL Tourist Office Aix-en-Provence	A remarkable system, ADELYA has immediately deployed the necessary resources for the implementation of our Pass #provenceaixperience, in record time. We highlight the availability, the responsiveness and the professionalism of the technicians and engineers who created our Pass. The follow-up and th...e assistance are also noticable since the operational use, which is very valuable for the field teams Testimonial By Pascale MAUREL
Richard ZUBER Responsible for Marketing and Collaborative V and B	We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision Testimonial By Richard ZUBER

Case Studies

Retail

CASE STUDY OPTICEO

OPTICEO used the Loyalty Operator platform from Adelya to improve its customer referral program. The company wanted better tracking and more effective rewards for its clients. Adelya helped OPTICEO s...et up a new system that made it easy to follow referrals and manage customer benefits. Since launching the new program, OPTICEO has seen more active use of loyalty points and more repeat visits from customers. The platform is easy to use and the support team is responsive.

Hospitality

CASE STUDY Office de Tourisme Communautaire Royan Atlantique

Adelya and Loyalty Operator helped the Office de Tourisme Communautaire Royan Atlantique create a Pass Villégiature program. The challenge was to boost local engagement and make residents ambassadors... for their region. The solution included special passes for locals, secondary residents, and employees, with discounts and promotions. The program increased participation, with new cards created daily and strong interest from both residents and local partners. The Office saw improved communication and more dynamic local tourism.

Hospitality

CASE STUDY Office de Tourisme de Marseille

Adelya's Loyalty Operator helped the Office de Tourisme de Marseille launch and manage the City Pass, a digital tourist and cultural pass. The main challenge was to create a complete product and conn...ect local partners to the system. The City Pass made it easier for tourists to access attractions and offered financial benefits. The program increased revenue for the Office de Tourisme and expanded their role beyond traditional tourism advice. The City Pass also attracted interest from other cities.

Retail

CASE STUDY Flora Nova

Adelya helped Flora Nova launch a new loyalty program for its two florist brands, Jardin des Fleurs and Oya Fleurs. Flora Nova wanted to refresh its loyalty program after 10 years with the same provi...der. The new solution from Adelya gave them more control and flexibility. They can now run challenges, contests, and manage reward tiers themselves. The program was rolled out to all stores and included strong communication with franchisees and customers.

Government Administration

CASE STUDY Ville de Lamballe-Armor

Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local business and keep shoppers from going to big malls or shoppin...g online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	4.45/5 ★ Read Reviews (13)
Analytics	3.39/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.45/5 ★ Read Reviews (13)
Analytics	3.39/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Adelya Loyalty Operator

Top Failure Risks for Adelya Loyalty Operator

Adelya SAS News

Customer 05/05/2025

Success Story : Royan et son Pass original succs !

Adelyas Loyalty Operator solution has been implemented by the Office de Tourisme Communautaire Royan Atlantique to support personalized Pass Villgiature and Pass Tourisme programs, enhancing local engagement and tourism management for residents and employees.

Adelya SAS Profile

Company Name

Adelya SAS

Company Website

https://www.adelya.com/en/

HQ Location

GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE

Employees

5001-10000

Social

Financials

IPO