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Product Business Settings

AppFollow is popular in Hospitality, Marketing And Advertising, and Consumer Electronics industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Project Management
Help Desk
Reviews and Reputation
Customer Feedback Management

AppFollow Product Overview

AppFollow is your go-to tool for managing app store reviews and ratings. It allows you to analyze user feedback and respond to reviews efficiently. The platform automates workflows, helping you to grow your app's visibility across iOS, Android, Amazon, and Huawei stores. A standout feature is its ability to automatically respond to all user reviews in any language, maximizing productivity. AppFollow also provides insights from both your users and competitors, aiding in better product decisions. This tool not only enhances app reputation but also boosts download rates by increasing app visibility in stores.

How satisfied the customers are with AppFollow use-cases

Reviews

"...AppFollow is a great solution for online reputation management...." Peer review by Administrator

AppFollow Customer Insights, Testimonials and Case Studies

Why is AppFollow the best choice for Rating And Review Management?

How does AppFollow address your Helpdesk Management Challenges?

How does AppFollow address your Sending & Publishing Communications Challenges?

How can AppFollow enhance your Reputation Management process?

How does AppFollow facilitate Competitive Intelligence?

What is AppFollow?

AppFollow is an App Monitoring, App Store Optimization, and Customer Support platform. It helps to gather and manage the app’s and game’s data, increase app conversion rate, improve app store rankings and app user loyalty. It helps to enhance customer realtionships and improve ROI

AppFollow is a single workspace that benefits everyone involved in running a mobile app. It helps in time-saving dealing with reviews to increase customer support efficiency, boost organic installs and outrank the competitors, monitor app performance and gain actionable insights and more.

Some of its features include automating reviews management to increase the efficiency of the support team, breakthrough in product development to meet customers' needs, and evaluate marketing campaigns, gain insights from competitors, increase organic downloads and grow app popularity and many more.

What is AppFollow used for?

AppFollow is a Reviews and Reputation Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Rating And Review Management, Helpdesk Management and Sending & Publishing Communications .

What are the top features of AppFollow?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of AppFollow.

Who uses AppFollow?

AppFollow is used by Hospitality, Marketing And Advertising and Consumer Electronics among other industries.

What are AppFollow alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for AppFollow.

Where is AppFollow located?

AppFollow is headquartered at Pelimannintie 24, Helsinki, FI.

11 buyers and buying teams have used Cuspera to assess how well AppFollow solved their Reviews and Reputation needs. Cuspera uses 1141 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Hepsiburada - Retail

AppFollow Professional Services helped Hepsiburada improve its app store optimization (ASO) strategy. The team updated text metadata, created new graphics, and worked closely with Hepsiburada's marke...ting teams. In the first year, Hepsiburada's App Store search visibility score rose by 113% and downloads increased by 21%. On Google Play, downloads grew by 15% year-over-year. In the second year, Hepsiburada reached the top position in search visibility in both the App Store and Google Play, with further increases of 19% and 16% respectively. The partnership focused on long-term, consistent growth.

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Kolibri Games - Entertainment

AppFollow helped Kolibri Games automate review management for their mobile games. Kolibri Games used AppFollow to organize insights, reply to repetitive reviews, and share feedback with teams. They r...educed response time by 88% and increased reply rate by 75%. The reply effect for Idle Miner Tycoon improved by 0.72. AppFollow features like auto-replies and auto-tags made support faster and data clearer.

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Huuuge Games - Entertainment

AppFollow helped Huuuge Games manage user reviews for their top apps, Huuuge Casino and Billionaire Casino. The company automated 45-50% of review responses and tagged 80% of reviews automatically. A...ppFollow made it easy to track problems and respond quickly, especially to technical issues. Managing both apps in one place saved time and kept productivity high. AppFollow helped keep app ratings above 4 by improving review management and feedback collection.

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Social Quantum - Entertainment

AppFollow helped Social Quantum increase organic installs for their Megapolis game. The challenge was to grow installs beyond paid traffic. They used AppFollow's Keyword Research Tool to update the a...pp icon and add targeted keywords to the title and description. This led to the number of top 10 keywords doubling on Google Play and tripling on the App Store. Overall, Social Quantum achieved a 110% increase in organic installs.

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AppFollow Fundamentals: Onboarding

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Peers used AppFollow for rating and review management and helpdesk management

AppFollow Competitors

AppFollow Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (90)
Custom Reports

4.42/5 ★

Read Reviews (174)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5 ★

Read Reviews (3)
Analytics

4.78/5 ★

Read Reviews (90)
Custom Reports

4.42/5 ★

Read Reviews (174)

AppFollow Integrations

AppFollow integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.38/5 ★

Read Reviews (68)
Data Import

4.03/5 ★

Read Reviews (76)

ClickUp

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ProductBoard

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

MoreApp

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Trello

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

freshdesk

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Helpspot

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for AppFollow

Overall Risk Meter

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Top Failure Risks for AppFollow

AppFollow, Inc. News

Product
 

AppFollow product updates: what's new in Q4 2025

AppFollow introduced several product updates in Q4 2025, enhancing automation and anomaly detection. Key features include app version targeting for automation, anomaly alerts with AI summaries, and retrospective automation coverage for past reviews. The updates aim to improve app reputation management by offering precise control over automation and early problem detection.

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Product
 

AppFollow product updates: what's new in Q3 2025

AppFollow's Q3 2025 updates introduce AI-driven enhancements, including AI auto-replies using a knowledge base, agent performance metrics, and a new rating metric in executive reports. Key features include Trustpilot integration, improved automation rules, and App Store Connect API enhancements. These updates aim to enhance workflow efficiency and review management.

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Product
 

AppFollow product updates: what's new in Q2 2025

AppFollow's Q2 2025 updates include significant enhancements such as custom AI analysis for targeted insights, improved Google Play Console data integration for precise metrics, and a new Reply Kit for streamlined review management. These updates aim to enhance developer productivity and data accuracy, providing actionable insights and efficient workflows.

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AppFollow, Inc. Profile

Company Name

AppFollow, Inc.

Company Website

https://appfollow.io/

HQ Location

Pelimannintie 24, Helsinki, FI

Employees

11-50

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Financials

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