Bazaarvoice Overview
Bazaarvoice enables brands and retailers to leverage customer voices and manage user-generated content at scale. Shoppers are engaged from discovery to purchase.
Use Cases
Customers recommend Rating And Review Management, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Bazaarvoice.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Bazaarvoice.
Bazaarvoice Use-Cases and Business Priorities: Customer Satisfaction Data
Bazaarvoice works with different mediums / channels such as Website. User Generated Content. Social Media etc.
Bazaarvoice's features include Personalization, SEO, Feedback Surveys, etc. and Bazaarvoice support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Bazaarvoice analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I like the different offerings Bazaarvoice has for serving customer reviews up to our site...." Peer review by Administrator
Peer review evidence (same sources as the product rating summary)
"...Home Depot Canada gets high-priority products into the hands of its most loyal shoppers in exchange for ratings and reviews. ..." Case Study Electrolux
"...The revenue per visitor rate is 15% higher and the conversion rate is 8% higher among visitors who engage with reviews on Petco s site. ..." Accelerate Conversion
"...And even better, over half are willing to write a review of the free products they ve received and about a third say they ll even post on social media. ..." Shopper Experience Index 2021: Rethinking the approach to retail
Bazaarvoice, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Bazaarvoice
Top Industries
- Retail
- Consumer Goods
- Apparel & Fashion
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Bazaarvoice is popular in Retail, Consumer Goods, and Apparel & Fashion and is widely used by Mid Market, Enterprise, and Large Enterprise.
Bazaarvoice Customer wins, Customer success stories, Case studies
What benefits does Bazaarvoice offer for Rating And Review Management?
How does Bazaarvoice facilitate Engagement Management?
What makes Bazaarvoice ideal for Sending & Publishing Communications?
How can Bazaarvoice optimize your Customer Feedback Management Workflow?
10 buyers and buying teams have used Cuspera to assess how well Bazaarvoice solved their Reviews and Reputation needs. Cuspera uses 4387 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
How to ask: activate: and win with user-generated content campaigns
Frequently Asked Questions(FAQ)
for Bazaarvoice
What is Bazaarvoice?
Bazaarvoice Connections is a Review Platform that supports in responding to questions and reviews across the retail network. It helps to improve brand engagement and acquire customers.
Bazaarvoice Connections helps in making a real connection with the customers by responding directly to the customer and turn bad reviews into a positive experience. It also helps to increase online retail sales, reduce returns and support costs and turn shopper feedback into action.
Bazaarvoice Retail Network supports in tracking and managing all the questions and reviews across One portal and sets rules, get notifications, and provide the information the shoppers need to make purchase decisions.
What is Bazaarvoice used for?
What are the top features of Bazaarvoice?
Who uses Bazaarvoice?
What are Bazaarvoice alternatives?
Where is Bazaarvoice located?
Peers used Bazaarvoice for rating and review management and engagement management
Bazaarvoice Competitors
Bazaarvoice Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (407) |
| Custom Reports | Read Reviews (538) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (407) |
| Custom Reports | Read Reviews (538) |
Bazaarvoice Integrations
Bazaarvoice integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Bazaarvoice
Overall Risk Meter
Top Failure Risks for Bazaarvoice
Bazaarvoice, Inc. News
Bazaarvoice Becomes Shopify Certified Technology Partner, Bringing Deep Customization & Worlds Largest Content Network to Merchants
Bazaarvoice has become a Shopify Certified Technology Partner, integrating its extensive content network with Shopify's platform. This partnership allows merchants to customize storefronts and manage user-generated content (UGC) strategies, enhancing engagement and conversions. The integration offers fraud protection, compliance, and expert support, enabling brands to maintain unique digital identities and streamline operations.
The future of AI shopping is human: the Bazaarvoice partnership with Google brings verified reviews and photos to Gemini and AI overviews
Bazaarvoice has partnered with Google to integrate verified reviews and customer photos into Google's AI-driven platforms, including Gemini and AI Overviews. This collaboration enhances product visibility and provides richer, conversational AI responses by incorporating user-generated content into the Google Shopping Graph. Bazaarvoice clients benefit from real-time updates and control over their product representation in AI environments.
Bazaarvoice launches Authentic Discovery API to ensure
Bazaarvoice has launched the Authentic Discovery API, enhancing AI accessibility to user-generated content (UGC) for brands and retailers. This API ensures UGC is crawlable by AI platforms, improving product visibility and recommendation accuracy. The API is part of Bazaarvoice's Generative Engine Optimization strategy, with a patent pending. Initially available for enterprise packages, broader access is planned later this year.
Bazaarvoice launches Authentic DiscoveryTM API to ensure brand and ...
Bazaarvoice launched the Authentic DiscoveryTM API to enhance the visibility of brand and retailer reviews for AI search and shopping agents. This API ensures user-generated content is accessible to AI platforms, improving product discoverability and recommendation accuracy. The API is part of Bazaarvoice's Generative Engine Optimization strategy and is patent-pending, initially available to enterprise clients.
Bazaarvoice, Inc. Profile
HQ Location
10901 Stonelake Blvd. Austin, TX 78759
Employees
501-1000
Social
Financials
M&A
What Are the key features of Bazaarvoice for Social Media Management?