BenchmarkONE: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

4.52 5

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(3176)

Sales and marketing software for small businesses and marketing agencies

BenchmarkONE Overview

BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using BenchmarkONE.

Other use cases:

Onboarding
Campaign Management
Generation Of New Leads
Lead Tracking
Lead Nurturing
Social Media Management
Helpdesk Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BenchmarkONE.

Other priorities:

Increase Sales & Revenue
Improve ROI
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally
Build Brand Awareness
Grow Market Share
Improve Internal Communications
Launch New Products
Improve Brand Engagement
Establish Thought Leadership

See all business priorities See less business priorities

BenchmarkONE Use-Cases and Business Priorities: Customer Satisfaction Data

BenchmarkONE works with different mediums / channels such as E-Mail. and Website.

BenchmarkONE's features include Templates, Personalization, Recording, etc. and BenchmarkONE support capabilities include Chat Support, Phone Support, Email Support, etc. also BenchmarkONE analytics capabilities include Analytics, and Custom Reports.

Reviews

"The user interface is beautiful, and it allows our team to easily manage contacts, track our sales pipeline and monitor results." - Elizabeth Eby Trautman

BenchmarkONE, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BenchmarkONE

Top Industries

Marketing and Advertising
Manufacturing
Education

Popular in

Small Business
Mid Market
Enterprise

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BenchmarkONE Use Cases

How does BenchmarkONE facilitate Communication Management?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...Hatchbuck sends out mass emails in waves in order for our email to NOT be sent to spam...." Peer review by Samantha Kolavo, Marketing/Sales, Computer Comforts, Inc.

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Why is BenchmarkONE the best choice for Engagement Management?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...This information is extremely helpful to know prior to reaching out to them so we can have a more engaging conversation...." Case Study End Brain Cancer Initiative

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What makes BenchmarkONE ideal for Contact List Management?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...I like that I can get automation and tagging to manage my contacts without the high price of some other programs...." Peer review by Delaine R, Owner/President, Health, Wellness and Fitness

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What solutions does BenchmarkONE provide for Onboarding?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...Not only do these videos get stellar click-through rates, but they help us ease new customers into our multi-step onboarding process consisting of emails, phone calls, and instructional videos...." How To Create And Maintain Brand Loyalty

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How does BenchmarkONE facilitate Campaign Management?

The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. The tool offers robust capabilities for marketing automation and customer relationship management. However, it requires the creation of marketing campaigns prior to implementation.

"...Create a Drip Marketing campaign, duplicate, edit, done- send!..." Peer review by Cyndi S, Kaeser & Blair Advertising Specialty Industry Expert, Authorized Dealer, Marketing and Advertising

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57+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Elizabeth Eby Trautman Sales Manager Glass Doctor	The user interface is beautiful, and it allows our team to easily manage contacts, track our sales pipeline and monitor results. Testimonial By Elizabeth Eby Trautman
Gary Daemer Founder and President InfusionPoints	We’ve pretty much doubled our managed security services revenue in a year, mainly through the demand generation that we were able to put in place with BenchmarkONE. Testimonial By Gary Daemer
Jo Lynn Jordan Manager of Corporate Owned Franchise Operations High Touch High Tech – Science Made Fun	We are able to reach out to a much larger target audience through BenchmarkONE's platform. All in all, BenchmarkONE has allowed us to be more organized and efficient when managing our contacts and customers. Testimonial By Jo Lynn Jordan

CUSTOMERS	TESTIMONIALS
Elizabeth Eby Trautman Sales Manager Glass Doctor	The user interface is beautiful, and it allows our team to easily manage contacts, track our sales pipeline and monitor results. Testimonial By Elizabeth Eby Trautman
Gary Daemer Founder and President InfusionPoints	We’ve pretty much doubled our managed security services revenue in a year, mainly through the demand generation that we were able to put in place with BenchmarkONE. Testimonial By Gary Daemer
Jo Lynn Jordan Manager of Corporate Owned Franchise Operations High Touch High Tech – Science Made Fun	We are able to reach out to a much larger target audience through BenchmarkONE's platform. All in all, BenchmarkONE has allowed us to be more organized and efficient when managing our contacts and customers. Testimonial By Jo Lynn Jordan

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Allen Carr’s Easyway Health, Wellness and Fitness	Health, Wellness and Fitness	Case Study Allen Carr’s Easyway Quit smoking program scraps Zoho for an integrated CRM and email marketing solution Read More
TSV Sound & Vision Events Services	Events Services	Case Study TSV Sound & Vision Learn about TVS Sound & Vision's measurable results seen since started using BenchmarkONE Read More
TSV Sound & Vision Events Services	Events Services	Case Study TSV Sound & Vision Learn about TVS Sound & Vision's measurable results seen since started using BenchmarkONE Read More

Video

BenchmarkONE QuickTour

Frequently Asked Questions(FAQ)

for BenchmarkONE

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .