BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

  • Communication Management
  • Advertisement
  • Engagement Management
  • Promotion Management
  • Content Management
  • Order Management
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
See all business priorities See less business priorities

BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.

BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The pe...ople who onboarded us were absolutely brilliant." - Shaun Price

BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Manufacturing
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BigCommerce Use Cases

How does BigCommerce facilitate Products & Pricelist Management?

How can BigCommerce optimize your Helpdesk Management Workflow?

What benefits does BigCommerce offer for Social Media Management?

How does BigCommerce address your Communication Management Challenges?

76+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Shaun Price

Head of Customer Acquistion

MitoQ

To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel

And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley
BigCommerce testimonial

Mark Hopkins

Chief Information Officer

Skullcandy

We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins
CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Shaun Price

Head of Customer Acquistion

MitoQ

To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel

And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley
BigCommerce testimonial

Mark Hopkins

Chief Information Officer

Skullcandy

We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins

Case Studies

COMPANY INDUSTRY CASE STUDIES
BigCommerce case study
Consumer Goods
Consumer Goods
CASE STUDY Saddleback Leather Company

Saddleback Leather Company increased online sales by 200% after implementing BigCommerce's eCommerce platform.

Read More
BigCommerce case study
Retail
Retail
CASE STUDY Uplift Desk

Uplift Desk increased sales by 200% and website traffic by 100% in just 12 months by implementing BigCommerce.

Read More
BigCommerce case study
Retail
Retail
CASE STUDY Combat Corner

Customer, an online retailer, increased sales by 200% and reduced operational costs by 30% using BigCommerce.

Read More

Video

BigCommerce is enterprise ecommerce: simplified.

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .

What are the top features of BigCommerce?

Templates, SEO and Widgets are some of the top features of BigCommerce.

Who uses BigCommerce?

BigCommerce is used by Retail, Manufacturing and Apparel & Fashion among other industries.

What are BigCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for BigCommerce.

Where is BigCommerce located?

BigCommerce is headquartered at 685 Market Street, 3rd Floor, San Francisco, California 94105, US.
lightning

Peers used BigCommerce for products & pricelist management and helpdesk management

BigCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)

Software Failure Risk Guidance

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

BigCommerce Pty. Ltd News

BigCommerce Holdings , Inc .: BigCommerce Improves App Development Capabilities and Functionality for Third - Party Developers

BigCommerce has enhanced its app development capabilities and functionality for third-party developers.

03/03/2025 - source

Leading Sports Equipment Brand Mizuno USA Launches New Composable Ecommerce Website on BigCommerce - Business Wire

Mizuno USA, a leading sports equipment brand, has launched a new composable ecommerce website using BigCommerce.

10/12/2024 - source

Mizuno USA Transforms Digital Commerce: 90% Faster Checkout, 12% Higher Order Value on BigCommerce Platform - StockTitan

Mizuno USA improved its digital commerce with BigCommerce, achieving a 90% faster checkout and a 12% increase in order value.

10/12/2024 - source

BigCommerce Pty. Ltd Feeds

BigCommerce Holdings , Inc .: BigCommerce Appoints Technology Veteran Andrew Norman to Lead EMEA Growth

BigCommerce has appointed technology veteran Andrew Norman to lead its growth in the EMEA region.

25/03/2025 - source

BigCommerce ( BIGC ) Expected to Announce Quarterly Earnings on Thursday

BigCommerce is expected to announce its quarterly earnings on February 20th, with analysts predicting earnings of $0.07 per share and revenue of $86.90 million. The company's stock performance and financial ratios are also highlighted.

18/02/2025 - source

BigCommerce to Announce Fourth Quarter and Fiscal Year 2024 Financial Results on February 20 , 2025 | Taiwan News

BigCommerce will announce its Q4 and fiscal year 2024 financial results on February 20, 2025, with a conference call scheduled for 8:00 a.m. ET.

20/01/2025 - source

BigCommerce Pty. Ltd Profile

Company Name

BigCommerce Pty. Ltd

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Financials

SERIES F