BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

  • Communication Management
  • Advertisement
  • Engagement Management
  • Promotion Management
  • Content Management
  • Order Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
See all business priorities See less business priorities

BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.

BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also ...one where our customers can expect quality and that includes the online experience. BigCommerce helps us do that." - David Berlach

BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Manufacturing
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BigCommerce Use Cases

How can BigCommerce enhance your Products & Pricelist Management process?

What makes BigCommerce ideal for Helpdesk Management?

How does BigCommerce address your Social Media Management Challenges?

How can BigCommerce enhance your Communication Management process?

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders
BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
BigCommerce testimonial

Mark Hopkins

Chief Information Officer

Skullcandy
We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel
And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley
CUSTOMERS TESTIMONIALS
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders
BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
BigCommerce testimonial

Mark Hopkins

Chief Information Officer

Skullcandy
We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel
And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley

Case Studies

Retail

CASE STUDY Toolden

BigCommerce helped Toolden move from a custom website to a cloud-native SaaS platform. Toolden needed better features, easy API integrations, and less maintenance. With BigCommerce, Toolden now offer...s 60,000 products and uses seamless ERP integration. The company saw a 200% increase in revenue and 32% year-on-year growth since 2020. Toolden now serves both B2C and B2B customers with separate sites and advanced features.

Read more →
Food & Beverages

CASE STUDY The Linz Shop

BigCommerce helped The Linz Shop upgrade from a limited, custom-built ecommerce site. The old site lacked mobile support, integrations, and promotion tools. The Linz Shop needed ERP integration and g...rowth features. BigCommerce and EYStudios delivered a scalable, cost-effective solution. The new site led to a 29% increase in sales and 65% more traffic.

Read more →
Automotive

CASE STUDY Northeast Battery & Alternator (NEB) / TheBattery.com

BigCommerce helped TheBattery.com grow online sales fast. NEB struggled to reach consumers with their old ecommerce site, getting only five orders in three years. HATCH and NEB used BigCommerce to re...launch the site. In 10 months, online revenue grew from $0 to $1 million. Monthly orders reached 700–800 within a year. Average order value tripled in 12 months. BigCommerce made it easy to connect with other tools and scale the business.

Read more →
Apparel & Fashion

CASE STUDY Studio Anneloes

BigCommerce helped Studio Anneloes improve its ecommerce. The company needed a reliable and flexible platform after problems with its old ERP-based site. Orders sometimes went missing, and customer e...xperience was poor. After switching to BigCommerce, Studio Anneloes saw a 24% increase in conversion rate, a 25% increase in sold items, and a 60% decrease in bounce rate. The new platform supports their D2C growth and sustainability goals.

Read more →
Hospital & Health Care

CASE STUDY Stanford Medicine Gift Shop

BigCommerce helped Stanford Medicine Gift Shop move online fast when COVID-19 closed their physical store. The team needed a simple, reliable ecommerce platform. BigCommerce let them launch quickly w...ithout a developer. They synced inventory with Lightspeed POS. The shop saw a 40% increase in revenue, sold 37,000 items, and had a 12% increase in transactions. The online store now serves patients, staff, and families who can't visit in person.

Read more →
Apparel & Fashion

CASE STUDY Oroton

BigCommerce helped Oroton improve its digital shopping experience. Oroton needed a platform that could support growth and offer strong integrations. The team wanted to match their in-store experience... online. With BigCommerce, Oroton managed their product catalog and launched campaigns easily. They saw a 2X increase in overall site performance.

Read more →

Video

BigCommerce is enterprise ecommerce: simplified.

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .

What are the top features of BigCommerce?

Templates, SEO and Widgets are some of the top features of BigCommerce.

Who uses BigCommerce?

BigCommerce is used by Retail, Manufacturing and Apparel & Fashion among other industries.

What are BigCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for BigCommerce.

Where is BigCommerce located?

BigCommerce is headquartered at 685 Market Street, 3rd Floor, San Francisco, California 94105, US.
lightning

Peers used BigCommerce for products & pricelist management and helpdesk management

BigCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)

Software Failure Risk Guidance

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

BigCommerce Pty. Ltd News

Customer

Remington Industries Elevates Online Experience with Launch of BigCommerce B2B Edition

Remington Industries has upgraded its online store to BigCommerce B2B Edition to enhance the purchasing experience for B2B buyers. This upgrade offers features like multi-user accounts, custom pricing, streamlined ordering, and self-service portals, aiming to simplify and improve the buying process for professional purchasers.

Read more →
Customer

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Read more →
Financial

BigCommerce Announces First Quarter 2025 Financial Results

BigCommerce announced its fourth quarter and fiscal year 2024 financial results. The company also provided guidance for the first quarter and full year 2025. The report highlights key financial metrics, revenue growth, and strategic initiatives in the ecommerce software sector.

Read more →
Product

BigCommerce Launches "Branch of the Future" Accelerator for the UK Building Materials Industry - Quiver Quantitative

BigCommerce has launched the "Branch of the Future" accelerator for the UK building materials industry. Developed with Brave Bison, Pimberly, and The Journey, this initiative aims to digitize operations for builders' merchants. It offers tools for managing complex B2B workflows, automating tasks, and enhancing customer relationships, leveraging BigCommerce's B2B Edition. The accelerator is designed to meet modern trade buyers' expectations and improve customer engagement.

Read more →

BigCommerce Pty. Ltd Profile

Company Name

BigCommerce Pty. Ltd

Company Website

https://www.bigcommerce.com/

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES F