Bitrix24 Overview

Bitrix24 provides dozens of free tools for client management, tasks, projects, and customer support. Internal communications and e-commerce are also supported on this single platform.

Use Cases

Customers recommend Collaboration, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Bitrix24.

Other use cases:

  • Engagement Management
  • Contact List Management
  • Sales Document Management
  • Content Management
  • Campaign Management
  • Call Recording
  • Meeting Management
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bitrix24.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Manage Risk
  • Scale Best Practices
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Bitrix24 Use-Cases and Business Priorities: Customer Satisfaction Data

Bitrix24 works with different mediums / channels such as Offline. Video. E-Mail etc.

Bitrix24's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Bitrix24 support capabilities include Chat Support, Email Support, Phone Support, etc. also Bitrix24 analytics capabilities include Analytics, and Custom Reports.

Reviews

"...our company thinks about improving through this software the organization of the corporative calendar that is in charge of the invoicing, calls, business processes, organize orders, through this software a follow up of its clients through the CRM with the use of a phone...." Peer review by Jose Jose T, Administrador de Empresas, Computer & Network Security

Peer review evidence (same sources as the product rating summary)

"...Bitrix24 is an internet collaboration platform that serves each tiny work teams and enormous businesses and provides its users with instant electronic communication, video calls, cluster task management, file sharing and uploading,..." Peer review by Mikeson R, Principal Group Program Manager
"...Bitrix24 also provides audio/video communication which is also helpful when communicating with senior managers to get better understanding and to solve various business problems...." Peer review by Analyst in Marketing
"...You can now keep track of tasks and projects, and know what is going on in the workflow...." Peer review by Carla S, Client Relations, Financial Services

Bitrix24, Submittable, Lokalise, Miro, Simpplr, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bitrix24

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bitrix24 is popular in Marketing And Advertising, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Bitrix24 Customer wins, Customer success stories, Case studies

How efficiently Does Bitrix24 manage your Collaboration?

How does Bitrix24 address your Communication Management Challenges?

How can Bitrix24 enhance your Workflow Management process?

How can Bitrix24 enhance your Engagement Management process?

Why is Bitrix24 the best choice for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Bitrix24 solved their CRM needs. Cuspera uses 3926 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Lebizli Tehnologiýa Merkezi - IT Services - Medium

Lebizli Tehnologiýa Merkezi leads Bitrix24 sales in Turkmenistan

Ashgabat, Turkmenistan

Lebizli Tehnologiýa Merkezi, an IT company in Turkmenistan, leads in Bitrix24 platform sales, achieving Gold Partner status. They customize Bitrix24 for clients, enhancing CRM, process automation, a...nd analytics. Their tailored solutions and post-project support have built trust among local businesses.

Read on →
 

Lebizli Tehnologia Merkezi leads Bitrix24 sales in Turkmenistan

Lebizli Tehnologiya Merkezi has become the leading seller of Bitrix24 in Turkmenistan, achieving Gold Partner status due to successful implementations and growing trust among local businesses. The co...mpany customizes Bitrix24 solutions to meet client needs, offering post-project support and training.

Read on →
 

Bitrix24 Inventory Management Tools Help Businesses Reduce Waste and Speed Up Sales - Yahoo! Finance Canada

Aurora Information Technology, a Bitrix24 gold certified partner, has implemented customized Bitrix24 intranet solutions for various industries. These projects include tailored intranet portals for a... vehicle rental company, a professional network, and a design firm, enhancing business processes and communication. Aurora IT's partnership with Bitrix24 focuses on delivering versatile and efficient intranet solutions.

Read on →
 

thailandpooltables.com - Manufacturing - Small

Bangkok, Thailand

Bitrix24 helped thailandpooltables.com connect teams across four locations. The company used Bitrix24 for calendar, tasks, CRM, and open channels. Team members improved communication and could commen...t on topics in real time. Sharing information and tracking feedback became faster. The CRM and Facebook integration helped manage sales and customer chats. Productivity increased and decision-making sped up.

 

Integrated Networks Co. Ltd (INET) - Information Technology And Services - Medium

Saudi Arabia

Bitrix24 helped Integrated Networks Co. Ltd (INET), an IT system integration company, improve project and process management. The company needed a project management tool within their CRM for better ...workflow and oversight. Bitrix24 provided project management, customer database, analytics, reporting, and pipeline management in one platform. INET valued the platform's customizability and robust controls. They also praised Bitrix24 for its value for money and strong customer support.

 

PRz Racing Team - Education - Medium

Rzeszów, Poland

Bitrix 24 helped PRz Racing Team solve project management and communication issues. Before, the team struggled with scattered tools and poor information flow. Bitrix 24 gave them a single platform fo...r task management, team structure, and event organization. The team leader could track progress in real time. Members focused on their own tasks and meetings were easier to organize. The platform improved efficiency, feedback, and future project planning.

Bitrix24 CoPilot

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Bitrix24

What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication for small businesses. It is a united work space that handles many aspects of daily operations and tasks. It helps to improve internal communications, increase sales and revenue and acquire customers.

Bitrix24 is a free collaboration tool that helps to plan and execute the projects on time with a low-cost CRM packed with client management, customer support, and marketing automation features. It helps to communicate with the clients in real-time via live chat, email, phone, social network, or messenger. It also creates free sites, landing pages, and online stores that are automatically integrated with the free CRM and marketing automation tools.

Some of its features are secure document management, advanced project planning, resource management, and progress tracking, sales funnel automation, customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber, and other popular messengers and social networks, and much more.

What is Bitrix24 used for?

Bitrix24 is a CRM Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Workflow Management .

What are the top features of Bitrix24?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Bitrix24.

Who uses Bitrix24?

Bitrix24 is used by Marketing And Advertising, Computer Software and Information Technology And Services among other industries.

What are Bitrix24 alternatives?

Submittable, Lokalise, Miro and Simpplr are popular alternatives for Bitrix24.

Where is Bitrix24 located?

Bitrix24 is headquartered at 901 N. Pitt St, Suite 325, Alexandria, Virginia US.
lightning

Peers used Bitrix24 for collaboration and communication management

Bitrix24 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.45/5

Read Reviews (48)
Custom Reports

4.08/5

Read Reviews (449)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.45/5

Read Reviews (48)
Custom Reports

4.08/5

Read Reviews (449)

Software Failure Risk Guidance

?

for Bitrix24

Overall Risk Meter

Low Medium High

Top Failure Risks for Bitrix24

Bitrix24 News

Product

Bitrix24 Enhances Subscription Management Tools to Improve Operational ...

Bitrix24 has updated its Subscription section to enhance subscription management tools, offering features like centralized plan oversight, usage tracking, and a new Apply Coupon feature. These updates aim to streamline operations, improve cost management, and provide flexibility for businesses. The platform also introduces a Trial mode for users to explore advanced features, supporting informed decision-making.

Product

How Bitrix24 Simplifies Software Management with Clear Subscription ...

Bitrix24 has enhanced its Subscription section to simplify software management for businesses. This update allows teams to easily view usage, limits, and costs, helping to prevent disruptions and manage workflows efficiently. Features include a clear overview of plan details, quick plan renewals, and a trial mode for advanced features, enabling informed decision-making and cost control.

Product

How Bitrix24 Simplifies Software Management with Clear Subscription ...

Bitrix24 has enhanced its Subscription section, providing users with a clear overview of usage, limits, and costs. This update allows teams to manage workflows efficiently, avoid disruptions, and make informed decisions. Features include easy plan management, trial access to advanced features, and a coupon application for cost control.

Product

Bitrix24 Software Management Made Easy: New Subscription Features Explained

Bitrix24 has introduced a redesigned Subscription section to enhance software management. This update provides real-time insights into storage, email, user limits, and plan details. Key features include plan renewal options, cost management through coupons, and a 15-day trial for advanced features. This update aims to streamline operations, support financial planning, and ensure seamless business management.

Bitrix24 Profile

Company Name

Bitrix24

Company Website

https://www.bitrix24.in/

HQ Location

901 N. Pitt St, Suite 325, Alexandria, Virginia US

Employees

51-100

Social

Financials

PRIVATE