Blackbaud NetCommunity™ Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blackbaud NetCommunity™.

Other use cases:

  • Campaign Management
  • Contract Management
  • Event Management
  • Content Sharing
  • Relationship Marketing
  • Advertisement
  • Scheduling Post To Social Media
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud NetCommunity™.

Blackbaud NetCommunity™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud NetCommunity™ works with different mediums / channels such as E-Mail. Website. Offline etc.

Blackbaud NetCommunity™'s features include Templates, Recording, Personalization, etc. and Blackbaud NetCommunity™ support capabilities include Phone Support, Chat Support, Email Support, etc. also Blackbaud NetCommunity™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I personally used this with an environmental NGO and helped prove success in various campaigns and marketing strategies used...." Peer review by Shahrukh N.

Blackbaud NetCommunity™, Rejoiner, Moosend, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud NetCommunity™

Top Industries

  • Education
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Blackbaud NetCommunity™ Use Cases

What benefits does Blackbaud NetCommunity™ offer for Communication Management?

How efficiently Does Blackbaud NetCommunity™ manage your Engaging And Following Up?

How does Blackbaud NetCommunity™ facilitate Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Case Studies

Education

CASE STUDY University of Georgia

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

Non-Profit Organization Management

CASE STUDY The Salvation Army, USA Southern Territory

Blackbaud Enterprise Fundraising CRM helps The Salvation Army, USA Southern Territory manage donor data and fundraising. The software supports over 600 users across 15 states. It streamlines workflow...s and boosts productivity for staff. The system helps engage 6.5 million constituents. The organization distributed 60,011 food boxes and provided over 426,000 snacks last year. Staff value the flexibility, integration, and support from Blackbaud and partners like BrightVine.

Education

CASE STUDY Williston Northampton School

Blackbaud Financial Edge NXT helped Williston Northampton School get a full view of its finances. Before using Blackbaud, the school could not produce key financial statements. The CFO set up the new... system for better reporting and goal setting. The team now uses automated integration with Raiser’s Edge NXT to save time. Monthly reconciliations are faster and more accurate. The school relies on Blackbaud for trusted financial data.

CASE STUDY Vecova

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After COVID-19, their donor data was outdated and inconsistent. Prospect Insights helped them find new major gift... prospects and fill gaps in their donor lists. In a few months, they qualified 72 major gift prospects. Four donors gave matching gifts for Giving Tuesday. They achieved their best Giving Tuesday matching donation performance to date, raising $40,000, with 50% of matching donors identified by Prospect Insights.

Education

CASE STUDY University of Montevallo

Blackbaud Raiser’s Edge NXT and ResearchPoint helped University of Montevallo build a prospect research function. The university aimed to raise $30 million in seven years for student access, academic... support, and capital projects. Using predictive analytics and Prospect Insights, they automated prospect segmentation and improved donor pipeline management. In one year, they raised $37 million, surpassing their campaign goal. AI-powered tools identified key donor opportunities and streamlined research efforts.

Education

CASE STUDY University of Georgia

Blackbaud CRM helped the University of Georgia reach a $250 million rolling fundraising average. The university used Blackbaud CRM for a 360-degree view of alumni and donors, wealth screening, and an...alytics. Integrated payment options like PayPal and Venmo made giving easier for donors. Batch processing automation streamlined gift processing, handling 6,000 transactions in 72 hours during a major event. The integration with Salesforce Marketing Cloud improved engagement and data management.

Frequently Asked Questions(FAQ)

for Blackbaud NetCommunity™

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (11)
Custom Reports

3.22/5

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5

Read Reviews (11)
Custom Reports

3.22/5

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Product

Blackbaud Unveils Powerful New AI Updates and Integrations in its Impact Edge CSR Reporting Tool for Purpose Driven Companies

Blackbaud has introduced significant AI updates and integrations to its Impact Edge CSR reporting tool. These enhancements include AI-driven analytics, a Charity Discovery Tool, and improved dashboard features, enabling companies to better track and report on CSR initiatives. The integration with True Impact and Candid provides real-time insights and detailed nonprofit data, enhancing decision-making for CSR professionals.

Partnership

Blackbaud Launches Game-Changing AI Marketing Integration for Nonprofits: What Fundraisers Need to Know - Stock Titan

Blackbaud and Constant Contact have launched a strategic integration embedding Constant Contact's AI-powered digital marketing platform into Blackbaud's Raiser's Edge NXT fundraising software. This integration enhances digital engagement for social impact organizations by enabling personalized multi-channel campaigns, AI-driven campaign creation, and automated data synchronization. The rollout begins in July 2025, with general availability expected in August.

Financial

Blackbaud Q2 Earnings: Record 45% Rule of 40 Score, Raises 2025 ...

Blackbaud reported strong Q2 2025 financial results, achieving a record Rule of 40 score of 45.3%. Despite a 2.1% decline in GAAP revenue due to the EVERFI divestiture, non-GAAP organic revenue rose by 6.8%. The company improved its GAAP operating margin by 540 basis points to 20.1% and raised its full-year guidance, projecting revenue of $1.120-$1.130 billion and non-GAAP EPS of $4.30-$4.50.

Financial

Blackbaud : Q2 Earnings Snapshot | MarketScreener

Blackbaud reported Q2 earnings of $26 million, with adjusted earnings of $1.21 per share, surpassing analyst expectations of $1.05. Revenue for the quarter was $281.4 million. The company raised its full-year earnings guidance to $4.30-$4.50 per share and projected revenue between $1.12 billion and $1.13 billion.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO