Brevo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Brevo
Brand: Brevo
Rating: 4.42 (8015 reviews)

4.42 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(8015)

Grow revenue with the most approachable CRM

AI Powered

App Partner

Brevo Overview

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

Campaign Management
Engagement Management
Workflow Management
Social Media Management
Helpdesk Management
Digital Marketing
Generation Of New Leads

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

Increase Sales & Revenue
Grow Market Share
Improve Internal Communications
Scale Best Practices
Enter New Markets Internationally Or Locally
Improve Efficiency
Launch New Products
Improve ROI
Improve Brand Engagement
Improve Digital And Social Presence
Build Brand Awareness
Establish Thought Leadership

See all business priorities See less business priorities

Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Brevo's features include Templates, Personalization, Landing Page, etc. and Brevo support capabilities include Email Support, Chat Support, Phone Support, etc. also Brevo analytics capabilities include Analytics, and Custom Reports.

Reviews

"The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us" - Matilde Touzalin

Brevo, Rejoiner, GMass, Moosend, OM3 Email Marketing Platform, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Brevo

Top Industries

Hospitality
Publishing
Marketing and Advertising

Popular in

Small Business
Mid Market
Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brevo Use Cases

How efficiently Does Brevo manage your Communication Management?

Brevo provides a comprehensive email marketing platform enabling users to create, automate, and track email campaigns. This platform allows for the segmentation of audiences and offers flexible email dispatch tools, including scheduling, customization, and attachments. The platform has a free tier but limits send volume to 9,000 emails per month, and email delivery speed can be inconsistent.

"...This service is great for someone who is simply sending an email...." Peer review by Theresa Mulhern, Owner, Blooming Genius ATC

Read Reviews

How efficiently Does Brevo manage your Advertisement?

Brevo provides comprehensive marketing capabilities, including email marketing, SMS messaging, landing page creation, and advertising. The platform enables businesses to automate marketing tasks, manage customer relationships, and create targeted advertising campaigns. A limitation of Brevo is that its advertising features are considered basic and lack advanced functionality.

"..., I was worry that I was not good enough to manipulate the website to create ads or publicity...." Peer review by Jorge R, Manager

Read Reviews

How can Brevo enhance your Contact List Management process?

Brevo facilitates straightforward contact list management, enabling easy addition, editing, and import of contacts. The platform offers features such as custom fields, import utilities, and customizable opt-in processes, allowing for effective organization and segmentation of contact lists. However, managing folders containing contacts may pose a challenge.

"...The pricing tier & not forcing users to upgrade if they have large email contact lists...." Peer review by James C, QA Engineer, Information Technology and Services

Read Reviews

What benefits does Brevo offer for Campaign Management?

The software enables users to design and launch email marketing campaigns efficiently. The platform allows for automation of campaigns and offers straightforward reporting on campaign performance. However, the contact segmentation engine for marketing campaigns has limited customization capabilities.

"...email captures on website, list management, campaigns have a better open rate than previous provider...." Peer review by Craig B, Manager

Read Reviews

What benefits does Brevo offer for Engagement Management?

Brevo provides tools for personalized messaging and campaign automation, enabling businesses to increase customer engagement and drive conversions. These tools include email and SMS marketing, as well as features for building landing pages to collect leads. Brevo's focus on engagement, however, can result in restrictions and list deletions if engagement metrics are not met.

"...SendinBlue is extremely easy to use platform with excellent tools to create beautiful and highly engaging emails...." Top Online Marketing Tools Offering Free Trials

Read Reviews

67+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Matilde Touzalin Fundraising Manager Solidarités International	The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
Stephen Ludwig President and Creative Director Group22	We can better leverage the suite of CRM- and email-automation features from Sendinblue to deliver the greatest value for our clients. Relative to other solutions and implementations we’ve worked on previously, Sendinblue is second-to-none. Testimonial By Stephen Ludwig

CUSTOMERS	TESTIMONIALS
Matilde Touzalin Fundraising Manager Solidarités International	The follow-up from Sendinblue was outstanding. Since we are not digital natives, certain elements don’t come as instinctively for us, so it was very important to have someone who was so available and happy to train us Testimonial By Matilde Touzalin
Lindsay Clark Marketing Manager Great British Chefs	For us, it was a significant jump to go from 25% to a 35% open rate in our email campaigns. This way we can keep communicating to a much more active and engaged audience! Testimonial By Lindsay Clark
Stephen Ludwig President and Creative Director Group22	We can better leverage the suite of CRM- and email-automation features from Sendinblue to deliver the greatest value for our clients. Relative to other solutions and implementations we’ve worked on previously, Sendinblue is second-to-none. Testimonial By Stephen Ludwig

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Great British Chefs Publishing	Publishing	CASE STUDY Great British Chefs Increased Email Open Rates By 20% And Click-Through Rates By 30% Using Brevo. Read More
WarpSPD	NA	CASE STUDY WarpSPD Achieved A 6X Increase In Engagement And 20% Uplift In Revenue Read More
France Pare-Brise Network Automotive	Automotive	Case Study France Pare-Brise Network France Pare-Brise reinforces communications with insurers and members of their Network with email marketing Read More

Video

Brevo — The most approachable CRM suite

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .