Buildium Overview

Buildium's software streamlines daily property management tasks and enhances app experiences. New revenue opportunities are uncovered effortlessly.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using Buildium.

Other use cases:

  • Engaging And Following Up
  • Communication Management
  • Advertisement
  • Campaign Management
  • Customer Feedback Management
  • Workflow Management
  • Contact List Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Buildium.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Launch New Products
  • Improve ROI
  • Improve Consistency
  • Improve Efficiency
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Buildium Use-Cases and Business Priorities: Customer Satisfaction Data

Buildium works with different mediums / channels such as Phone Calls. and Website.

Buildium's features include Recording, Personalization, Ticketing, etc. and Buildium support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Buildium analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Anytime I need help navigating, I call and am helped every time...." Peer review by Julie C., Property Manager, Real Estate

Peer review evidence (same sources as the product rating summary)

"...Customer support is very helpful in helping us get things corrected. . ...." Peer review by Mont M., Owner, Real Estate
"...Buildium is also very cost effective and no long term contracts!!!..." Peer review by Administrator
"...We re taking you inside the Buildium office to give you a glimpse of who s behind-the-scenes of our software and an update on what the Product Team is currently developing. ..." Inside Buildium: Justin Kerins, Product Team

Buildium, Prism PPM (formerly WorkOtter), Sign In App, Legalesign, TeamGantt, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Buildium

Top Industries

  • Real Estate
  • Accounting
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Buildium is popular in Real Estate, Accounting, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Buildium Customer wins, Customer success stories, Case studies

What Are the key features of Buildium for Helpdesk Management?

What benefits does Buildium offer for Sales Document Management?

How can Buildium enhance your Onboarding process?

How can Buildium optimize your Engaging And Following Up Workflow?

How does Buildium address your Communication Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Buildium solved their Project Management needs. Cuspera uses 6430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

 

On the Mark Management - Real Estate - Small

USA

Buildium helped On the Mark Management double the speed of their receivables department. The company expanded to 18 properties and over 2,800 units in just a few years. ePay and tenant screening feat...ures made rent collection and applicant processing much faster. The team saved three hours a day on payment processing. On the Mark Management grew without feeling overwhelmed, keeping their personal touch with customers.

 

Kipee International - Real Estate - Small

Santa Clara, USA

Buildium helped Kipee International recover over $100,000 in operational costs each quarter. The company improved on-time rent collection from near zero to 90–95%. Buildium replaced manual processes ...with automated rent collection, work order management, and inspection tools. Maintenance costs dropped by nearly 50%. Inspections now take 80% less time per unit. Kipee International gained full visibility into operations and improved tenant experiences.

 

Forth Group - Real Estate - Small

USA

Buildium helped Forth Group move away from outdated financial software. The team unified operations, integrating payments, maintenance, and resident management in one platform. Resident communication... improved with new channels like discussion boards and mobile updates. Staff saved time with consolidated systems. Property values increased and residents became more engaged, making Forth Group stand out in the market.

 

Essential Property Management - Real Estate - Small

USA

Buildium helped Essential Property Management grow from 5 to 23 properties in one year. Owner Beau Miles used Buildium to automate payments, require renters insurance, and improve communication. The ...platform's dashboard and mobile access made it easy to manage a mixed portfolio as a one-person business. Built-in features opened new revenue streams and saved time on accounting. Essential Property Management now manages 102 properties after three years with Buildium.

 

Draper Realty - Real Estate - Small

Norman, USA

Buildium helped Draper Realty cut rental application processing time from 4-5 days to just 2 hours. The company manages 128 properties, including student housing near the University of Oklahoma. Befo...re Buildium, manual paperwork and limited background checks slowed the process. With Buildium’s digital lead-to-lease tools, Draper Realty now screens tenants faster and more thoroughly. The platform also centralizes applications, leases, and integrates with accounting and payment tools.

 

CoSine Real Estate Inc - Real Estate - Small

USA

Buildium helped CoSine Real Estate Inc move from paper files to a single digital platform. Jeremy Sine, the president, used Buildium to save hours each week. He automated recordkeeping and owner repo...rts. The team added online rent collection and new payment options. With time saved, Jeremy focused on growing the business and building client relationships.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Buildium

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take control of every aspect of a business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting.

Buildium streamlines the rent cycle with features like tenant and leases tracking, full general ledger accounting, automated rent, and fee reminders and on-demand reports. Additionally, rent collection can be automated and property managers can receive online payments via Buildium’s tenant portal.

What is Buildium used for?

Buildium is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Onboarding .

What are the top features of Buildium?

Recording, Personalization and Ticketing are some of the top features of Buildium.

Who uses Buildium?

Buildium is used by Real Estate, Accounting and Construction among other industries.

What are Buildium alternatives?

Prism PPM (Formerly WorkOtter), Sign In App, Legalesign and TeamGantt are popular alternatives for Buildium.

Where is Buildium located?

Buildium is headquartered at 225 Franklin Street, Suite 350, Boston, MA 02110, US.
lightning

Peers used Buildium for helpdesk management and sales document management

Buildium Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5

Read Reviews (1)
Analytics

3.75/5

Read Reviews (36)
Custom Reports

3.07/5

Read Reviews (824)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5

Read Reviews (1)
Analytics

3.75/5

Read Reviews (36)
Custom Reports

3.07/5

Read Reviews (824)

Software Failure Risk Guidance

?

for Buildium

Overall Risk Meter

Low Medium High

Top Failure Risks for Buildium

Buildium LLC News

Partnership

Microsoft Copilot Automates Buildium Workflows in 2026

Microsoft Copilot integrates with Buildium to automate workflows, enhancing efficiency for property management tasks in 2026.

Partnership

Tighten Your Cincinnati Rent Roll: Buildium and DocuSign Automate Renewals and Clear Balances in 2026

Buildium and DocuSign have partnered to automate lease renewals and balance clearances for Cincinnati property managers in 2026. This collaboration aims to streamline property management processes, enhancing efficiency and tenant satisfaction.

Buildium LLC Profile

Company Name

Buildium LLC

Company Website

https://www.buildium.com/

HQ Location

225 Franklin Street, Suite 350, Boston, MA 02110, US

Employees

251-500

Social

Financials

M&A