CallFire Overview

CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.

Use Cases

Customers recommend Tracking & Monitoring Communications, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallFire.

Other use cases:

  • Advertisement
  • Engagement Management
  • Sending & Publishing Communications
  • Contact List Management
  • Campaign Management
  • Generation Of New Leads
  • Telemarketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallFire.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

CallFire Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire works with different mediums / channels such as Phone Calls. Text SMS. and Mass Media.

CallFire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and CallFire support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also CallFire analytics capabilities include Analytics, and Custom Reports.

Reviews

"CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base." - Prince George's County Young Democrats

CallFire, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallFire

Top Industries

  • Retail
  • Construction
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallFire is popular in Retail, Construction, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

CallFire Customer wins, Customer success stories, Case studies

How efficiently Does CallFire manage your Tracking & Monitoring Communications?

Why is CallFire the best choice for Call Recording?

How does CallFire facilitate Helpdesk Management?

How can CallFire optimize your Engagement Management Workflow?

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Blood Assurance
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance
CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Blood Assurance
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance

Travis County Republican Party - Political Organization

CallFire Voice Broadcast helped Travis County Republican Party reach members and volunteers quickly. The group needed a low-cost, easy calling tool due to limited money and staff. With CallFire, they... made thousands of calls since 2011. Calls that once took hours now finish in three minutes. The system is easy to use and works from anywhere. This improved their campaign outreach and saved time.

Read on →

In-Shape Health Clubs - Health, Wellness And Fitness

CallFire's Voice Broadcast helped In-Shape Health Clubs cut costs and improve efficiency. The club ran 430 campaigns, each handling hundreds to thousands of calls. This saved many hours that were pre...viously spent on hand-dialing. Employees learned the system quickly. The platform allowed In-Shape to better connect with members and offer new services at a lower cost.

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Contractor Advertising - Marketing And Advertising

CallFire's Call Tracking helped Contractor Advertising improve ad campaign results for their clients. The company used real-time call records and call recording to see which ads worked best. They bou...ght 60 to 70 local numbers for clients across the U.S. and Canada. The solution was easy to use and affordable. Contractor Advertising optimized ad budgets by tracking which sources brought in more calls.

Read on →

Get Out the Vote: Eden Prairie, MN - Non Profit Organization Management

CallFire helped Get Out the Vote in Eden Prairie, MN reach thousands of supporters before elections. The team used Voice Broadcast and Cloud Call Center to automate calls and reduce manual work. They... made several thousand calls with under $700, saving many volunteer hours. Only one or two volunteers were needed per thousand calls. The system let volunteers work from home and made scheduling easier. The solution replaced paper lists and manual dialing, making the process faster and simpler.

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The PawPlex - Consumer Services

CallFire's Call Tracking helped The PawPlex improve customer service and ad tracking. The new owner used the tool to train staff and monitor calls. He assigned unique numbers to different campaigns t...o see which ads worked. The platform made it easy to spot problems and fix them fast. The PawPlex became more organized and spent less on ads that did not work.

Read on →

All Copy Products - Consumer Services

CallFire's Call Tracking solution helped All Copy Products connect website visitors to local sales reps using location-based phone numbers. The company used call tracking and recording to monitor pro...ductivity and improve response times. This led to thousands of dollars in new sales and increased profit margins. The solution is affordable, with local numbers starting at $1.75 and low per-minute costs. All Copy Products saw a strong ROI and better customer service since using CallFire.

Read on →

Text and Voice Solutions for Business!

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Frequently Asked Questions(FAQ)

for CallFire

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallFire.

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.
lightning

Peers used CallFire for tracking & monitoring communications and call recording

CallFire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES A