CallTrackingMetrics Overview
CallTrackingMetrics addresses the challenge of accurately attributing marketing leads and optimizing strategies through its call tracking capabilities. The software provides detailed conversation analytics, enabling businesses to gain valuable insights into customer motivations. By leveraging AI-driven data, it helps organizations make informed, data-backed decisions rather than relying on guesswork. The platform also facilitates workflow automation, accelerating the sales pipeline and enhancing overall efficiency. Global organizations utilize CallTrackingMetrics to ensure they don't lose clients due to incomplete data, thereby improving their tech stack and decision-making processes. Recognized as conversation intelligence champions, the solution is integral for businesses aiming to drive revenue through precise lead attribution and comprehensive marketing insights.
Use Cases
Customers recommend Communication Management, Sales Call Management, Advertisement, as the business use cases that they have been most satisfied with while using CallTrackingMetrics.
Business Priorities
Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using CallTrackingMetrics.
CallTrackingMetrics Use-Cases and Business Priorities: Customer Satisfaction Data
CallTrackingMetrics works with different mediums / channels such as Phone Calls.
CallTrackingMetrics's features include Recording, SEM, Dashboard, etc. and CallTrackingMetrics support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also CallTrackingMetrics analytics capabilities include Analytics, and Custom Reports.
Reviews
"CTM has quickly become the backbone of my marketing and reporting efforts." - Conscious Health Connections
CallTrackingMetrics, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics enables the tracking and attribution of online and offline leads. Comprehensive data is provided to support confident marketing decisions.
Popular Business Setting
for CallTrackingMetrics
Top Industries
- Marketing and Advertising
- Construction
- Entertainment
Popular in
- Small Business
- Mid Market
- Enterprise
CallTrackingMetrics is popular in Marketing And Advertising, Construction, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on CallTrackingMetrics Use Cases
What makes CallTrackingMetrics ideal for Communication Management?
How efficiently Does CallTrackingMetrics manage your Sales Call Management?
How can CallTrackingMetrics optimize your Advertisement Workflow?
How efficiently Does CallTrackingMetrics manage your Campaign Management?
What solutions does CallTrackingMetrics provide for Helpdesk Management?
60+ more Business Use Cases
16 buyers and buying teams have used Cuspera to assess how well CallTrackingMetrics solved their Other Demand Generation needs. Cuspera uses 5665 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
|
CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections |
|
CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. Testimonial By Crystal Cruises |
|
CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. Testimonial By Pulte Group |
CUSTOMERS | TESTIMONIALS |
---|---|
Conscious Health Connections |
CTM has quickly become the backbone of my marketing and reporting efforts. Testimonial By Conscious Health Connections |
Crystal Cruises |
CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. Testimonial By Crystal Cruises |
Pulte Group |
CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. Testimonial By Pulte Group |
Case Studies
Case Study 10xfive
Case Study Dolphin Safari
CASE STUDY Lice Clinics of America
Case Study Griswold Home Care
Case Study Coalmarch
CASE STUDY 10Xfive
Video
New Plans: Agent App Updates: and Zoom | CallTrackingMetrics Release Notes February 2024

Frequently Asked Questions(FAQ)
for CallTrackingMetrics
What is CallTrackingMetrics?
CallTrackingMetrics is an all-in-one call tracking and contact center platform that provides call tracking tools and analysis to organizations. It helps to improve ROI and acquire customers.
It helps to drive sales and delivery service from anywhere with the cloud-based call tracking and contact center platform. It provides custom solutions for tracking and routing calls, texts, form fills, and chats.
CallTrackingMetrics platform includes features like call tracking, call automation, analytics, unified communications, and many more.
What is CallTrackingMetrics used for?
What are the top features of CallTrackingMetrics?
Who uses CallTrackingMetrics?
What are CallTrackingMetrics alternatives?
Where is CallTrackingMetrics located?
CallTrackingMetrics Competitors
CallTrackingMetrics Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (20) |
Analytics | Read Reviews (282) |
Custom Reports | Read Reviews (585) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (20) |
Analytics | Read Reviews (282) |
Custom Reports | Read Reviews (585) |
CallTrackingMetrics Integrations
CallTrackingMetrics integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for CallTrackingMetrics
Software Failure Risk Guidance
?for CallTrackingMetrics
Overall Risk Meter
Top Failure Risks for CallTrackingMetrics
CallTrackingMetrics, LLC News
CallTrackingMetrics Named to Inc.'s 2025 Best Workplaces List for Fifth Year in a Row - Longview News-Journal
CallTrackingMetrics has been recognized on Inc.'s 2025 Best Workplaces list for the fifth consecutive year, highlighting its sustained commitment to employee engagement and company culture in the conversation analytics software sector.
WSI Partners with CallTrackingMetrics to Elevate Data-Driven Marketing Strategies [EINPresswire Repost]
WSI has partnered with CallTrackingMetrics to enhance data-driven marketing strategies, as reported by EINPresswire and shared on the CallTrackingMetrics blog.
CallTrackingMetrics Welcomes Chris Lafferty as New Vice President of Product and Customer Experience [PRNewswire Repost]
CallTrackingMetrics has appointed Chris Lafferty as the new Vice President of Product and Customer Experience, as announced on their blog.
Supercharge Your Google Ads Performance with CallTrackingMetrics Enhanced Conversions Update
CallTrackingMetrics now supports Google Ads' enhanced conversions, improving lead tracking by matching first-party data with Google's user data.
CallTrackingMetrics, LLC Profile
HQ Location
877 Baltimore Annapolis Blvd STE 207, Severna Park, MD 21146
Employees
11-50
Social
Financials
PRIVATE