Cisco CDR Reporting Overview

Cisco-cdr-reporting is enhanced by Variphy’s Call Analytics solution, offering quick call detail searches and comprehensive call flow insights. Users can track performance metrics, including busy hours, hunt groups, and answer rates.

Use Cases

Customers recommend Call Analytics, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using Cisco CDR Reporting.

Other use cases:

  • Communication Management
  • Call Recording
  • Conference Call Management
  • Helpdesk Management
  • Tracking Contacts
  • Call Searching
  • Call Scoring
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco CDR Reporting.

Other priorities:

See all business priorities See less business priorities

Cisco CDR Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco CDR Reporting works with different mediums / channels such as Phone Calls. and E-Mail.

Cisco CDR Reporting's features include Dashboard, Recording, Alerts: Popups & Notifications, etc. and Cisco CDR Reporting support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Cisco CDR Reporting analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We currently leverage variphy to forecast staffing in our call center, monitor and return abandon calls, queue times, agent availability, call length, auto attendant navigation times and more...." Peer review by Verified Reviewer, Hospital & Health Care

Cisco CDR Reporting, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco CDR Reporting

Top Industries

  • Hospital & Health Care
  • Health, Wellness and Fitness
  • Automotive

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco CDR Reporting is popular in Hospital & Health Care, Health, Wellness And Fitness, and Automotive and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Cisco CDR Reporting Use Cases

How can Cisco CDR Reporting enhance your Call Analytics process?

What benefits does Cisco CDR Reporting offer for Social Media Analytics?

How can Cisco CDR Reporting enhance your Collaboration process?

How does Cisco CDR Reporting facilitate Communication Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco CDR Reporting solved their Business Intelligence needs. Cuspera uses 1074 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Frequently Asked Questions(FAQ)

for Cisco CDR Reporting

What are the top features of Cisco CDR Reporting?

Dashboard, Recording and Alerts: popups & Notifications are some of the top features of Cisco CDR Reporting.

Who uses Cisco CDR Reporting?

Cisco CDR Reporting is used by Hospital & Health Care, Health, Wellness And Fitness and Automotive among other industries.

Where is Cisco CDR Reporting located?

Cisco CDR Reporting is headquartered at 722 Old Jonas Hill Rd, Lafayette, CA 94549, US.
lightning

Peers used Cisco CDR Reporting for call analytics and social media analytics

Cisco CDR Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (165)
Custom Reports

4.36/5 ★

Read Reviews (315)

Cisco CDR Reporting Integrations

Cisco CDR Reporting integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.42/5 ★

Read Reviews (45)
Data Import

4.41/5 ★

Read Reviews (260)

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FeedHenry

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Cisco CDR Reporting

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco CDR Reporting

Variphy News

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy introduces CUBE CDR Reporting and Analytics in Variphy Cloud for enhanced data granularity.

05/03/2025 - source

Variphy Introduces CUBE CDR Reporting and Analytics in Variphy Cloud for Greater Granularity

Variphy has introduced CUBE CDR Reporting and Analytics in Variphy Cloud, offering greater granularity.

05/03/2025 - source

Variphy Profile

Company Name

Variphy

Company Website

https://www.variphy.com

HQ Location

722 Old Jonas Hill Rd, Lafayette, CA 94549, US

Employees

11-50

Social

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Financials

PRIVATE