CisionOne: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: CisionOne
Brand: CisionOne
Rating: 3.96 (6213 reviews)

3.96 5

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Product and Vendor News

Cision Ltd.: CisionOne Expands AI-Powered Platform with Enhanced Instant Insights and Social Intelligence 16/09/2025
PR Newswire Expands Reach in Singapore via SPH Media Partnership 14/07/2025
Cision Announces Sale of Help A Reporter Out ( HARO ) to Featured . com 14/04/2025
Revenue grew and execution of strategy continued as planned - Cision News 28/11/2024

Customer stories

Product Business Settings

CisionOne is popular in Marketing And Advertising, Education, and Non-Profit Organization Management industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Public Relations

Content Marketing

Social Media Marketing

CisionOne Product Overview

Cision's leading PR software platform and marketing solutions empower communication pros to target, reach, and engage their audiences. Communication professionals are supported in enhancing audience interactions.

How satisfied the customers are with CisionOne use-cases

Reviews

"...I think Cision is the best solution out there for finding new media contacts and building lists...." Peer review by Bret C., Marketing and Advertising

CisionOne Customer Insights, Testimonials and Case Studies

How efficiently Does CisionOne manage your Public Relations?

Cision Communications Cloud excels in public relations by offering tools for media contact management, press release distribution, and performance analytics. The software efficiently stores journalist information and facilitates personalized outreach. The platform's effectiveness is limited by its high cost, which may be prohibitive for smaller companies.

"...Used Cision to integrate a variety of measurement and research techniques to evaluate the efficacy of our online social and pr campaign efforts...." Peer review by Executive Sponsor

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Why is CisionOne the best choice for Contact List Management?

Cision Communications Cloud allows users to build and manage media contact lists for various purposes. The platform provides an extensive list of contacts, including hard-to-find information. The system is not optimized for quickly adding contacts to lists.

"...I am researching and finding the correct media contacts for my clients...." Peer review by Jennifer R., Marketing and Advertising

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How efficiently Does CisionOne manage your Communication Management?

Cision Communications Cloud helps users identify and connect with key media and influencers, monitor traditional and social media, and analyze communication outcomes. It offers social media management features including publishing and monitoring capabilities. The tool faces limitations in tracking niche publications, requiring users to manually add them.

"...Cision Communications Cloud is easy to use, search for news or social items and track media impressions...." Peer review by Executive Sponsor

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What solutions does CisionOne provide for Engagement Management?

Cision Communications Cloud Engagement Management helps businesses understand how their brand is perceived online by analyzing customer interactions across various platforms. This platform offers tools to track, manage, and report on brand engagement, enabling businesses to respond to customer inquiries and measure the effectiveness of their campaigns. However, the platform lacks some advanced features for analyzing user interactions.

"...I do not have much experience with their publishing and engagement functions...." Peer review by Anand S.

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What is CisionOne?

CisionOne is a comprehensive end-to-end product suite with distribution, earned media monitoring, media database and media analysis.

The Cision Communications Cloud allows to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned media, and integrate those insights with partners across marketing. They understand audiences that consume earned media, create personas, and retarget potential customers with paid advertising.

The Cision Communications Cloud features the largest contact database available to PR pros, with more than 1.4 million media profiles, outlets, and opportunities, along with more than 1 billion social influencer profiles, all searchable by interest, expertise, and audience demographics. With Cision Impact, a suite of products in the Communications Cloud that prove and build on the value of earned media, comms pros can finally measure true earned media reach across millions of online publications.

What is CisionOne used for?

CisionOne is a Public Relations Software mainly used by its customers to Acquire Customers and Improve ROI by Public Relations, Contact List Management and Communication Management .

What are the top features of CisionOne?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of CisionOne.

Who uses CisionOne?

CisionOne is used by Marketing And Advertising, Education and Non-Profit Organization Management among other industries.

What are CisionOne alternatives?

CoverageBook, Muck Rack, HARO and Ezyinsights are popular alternatives for CisionOne.

Where is CisionOne located?

CisionOne is headquartered at 130 E Randolph Street, 7th Floor, Chicago, IL 60601, US.

11 buyers and buying teams have used Cuspera to assess how well CisionOne solved their Public Relations needs. Cuspera uses 6213 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Public Relations needs.