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ClickDimensions: Product updates, Customer stories, and Insights | 2026 Cuspera

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Product and Vendor News

Click Achieves New Microsoft Solutions Partner Designation 04/02/2026
New to Click, But Not New to Partnerships: Why Optimization Matters More Than Ever 03/08/2025

Customer stories

Click's Marketing Services helped the Institute of Directors fix unstable marketing automation. The team integrated Click with Dynamics 365, ending manual list uploads and failed email campaigns. Automated workflows now drive member renewals and onboarding. The IoD saw faster, more reliable communications and better member engagement. The platform brought stability, time savings, and improved retention.
Click Marketing Services helped Parker Products fix high email bounce rates and improve marketing. The team built custom dashboards for 12 sales reps, giving real-time data on campaigns and customer engagement. They solved a DNS issue, which boosted email deliverability. Sales teams used lead scoring to focus on the best leads. Parker Products moved from mass emails to personalized nurture workflows. The company saw a 90% engagement rate with automated follow-up emails and better sales enablement.
Click marketing automation helped ArtsWave cut donor acknowledgement time from months to 24 hours. The nonprofit used Click's integration with Microsoft Dynamics CRM and Stratus 365 to automate emails and personalize donor outreach. This improved donor experience and reduced inbound calls. ArtsWave now uses Click's reporting features to boost marketing effectiveness and donor engagement.
Click helped United Way of the Piedmont improve their email marketing. The nonprofit faced challenges with manual processes and outdated tools. Click's marketing automation and Dynamics 365 integration made campaign management easier and more accurate. UWP sent over 52,000 email updates during Hurricane Helene, with a 39.90% open rate and 11.40% click rate. Their monthly newsletter now has a 35.42% open rate, above industry standard.
Click's Marketing Services helped West Wood Club improve lead conversion and customer engagement. West Wood Club used Click's marketing automation tools to personalize communications and optimize follow-ups. The team implemented targeted campaign automations, seed list testing, Click Surveys, win-back newsletters, and optimized SMS. As a result, West Wood Club achieved its highest membership in history and broke every sales record in 30 years. The digital marketing strategy was transformed, driving strong revenue growth.
Click helped Tecplot improve their marketing automation and social media campaigns. Tecplot faced issues with disconnected email and social tools that did not sync with their CRM. Click’s platform provided native integration with Microsoft Dynamics, making automation easier and more reliable. Tecplot used Click’s Email Designer and Social tools to boost subscriber engagement and campaign performance. They also saved costs by consolidating marketing tools and gained better insights with Click’s Heatmaps.

Product Business Settings

ClickDimensions is popular in Computer Software, Information Technology And Services, and Non-Profit Organization Management industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Authoring and Publishing

Social Media Marketing

Event Management

Email Marketing

ClickDimensions Product Overview

Click offers a suite of intelligent marketing automation tools that integrate seamlessly with Microsoft Dynamics. This integration allows businesses to enhance customer communication and streamline marketing efforts directly within their existing CRM environment. By leveraging Click's capabilities, companies can automate marketing campaigns, track customer interactions, and gain insights into customer behavior, ultimately driving more effective marketing strategies. A unique selling point is its native integration with Microsoft Dynamics, which ensures a smooth user experience without the need for additional software. This makes Click an ideal choice for businesses already using Microsoft Dynamics, looking to enhance their marketing automation capabilities.

How satisfied the customers are with ClickDimensions use-cases

Reviews

"...One of the key takeaways is the capabilities to create true campaign reporting and ROI metrics on marketing campaigns...." Peer review by James B., Computer Software

ClickDimensions Customer Insights, Testimonials and Case Studies

How can ClickDimensions enhance your Communication Management process?

ClickDimensions enables businesses to create, send, and track email campaigns, forms, and landing pages. The platform facilitates automation for email marketing and lead qualification. While ClickDimensions provides robust features for email marketing, its limitations include a steep learning curve, minimal support, and limited pricing options.

"...Developing Landing Pages, Email Sends, Forms, and Surveys without HTML Knowledge...." Peer review by Aaron M.

How can ClickDimensions enhance your Campaign Management process?

ClickDimensions streamlines marketing campaign management by integrating seamlessly with Microsoft CRM, automating campaign tasks and enabling comprehensive tracking and reporting. It provides a comprehensive set of marketing tools, including email marketing, web tracking, lead scoring, social discovery, and form capture, allowing organizations to effectively manage campaigns and analyze their performance. This solution offers marketers easy-to-use campaign management capabilities within the familiar Microsoft Dynamics CRM environment, simplifying campaign creation, deployment, and tracking.

"...The two key advantages of the ClickDimensions platform is that it is natively integrated with Dynamics 365, and consists of a comprehensive suite of marketing tools such as: email marketing, campaign automation, web intelligence, surveys, web forms and landing pages, social marketing and more. ..." ClickDimensions Academy An intense and informative road to CRM certification

Why is ClickDimensions the best choice for Engagement Management?

ClickDimensions streamlines marketing activities by providing tools for email marketing, campaign automation, lead qualification, and engagement tracking. It offers a holistic view of customer interactions and integrates seamlessly with Microsoft Dynamics 365. The platform's limitations include challenges in understanding spam reports and communication during feature outages.

"...These organizations typically want to consolidate data from multiple point solutions in their martech stack so they can enjoy a unified view of engagement across channels and a reporting solution for best-bet leads...." Peer review by Sy N., Accounting

What benefits does ClickDimensions offer for Onboarding?

What is ClickDimensions?

ClickDimensions is a Marketing Automation Software. It is natively created for and built into Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers.

ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages. The solution’s rich functionality for web intelligence, lead scoring, campaign automation, nurture marketing and social discovery allows marketers to discover those who are interested in their products, qualify leads and pass them to salespeople. Latter will elaborate on the relationships and convert opportunities into customers.

ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Webform helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations.

What is ClickDimensions used for?

ClickDimensions is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Communication Management, Campaign Management and Engagement Management .

What are the top features of ClickDimensions?

Feedback surveys, Landing page and Recording are some of the top features of ClickDimensions.

Who uses ClickDimensions?

ClickDimensions is used by Computer Software, Information Technology And Services and Non-Profit Organization Management among other industries.

What are ClickDimensions alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison and Omnisend are popular alternatives for ClickDimensions.

Where is ClickDimensions located?

ClickDimensions is headquartered at 5901 Peachtree Dunwoody Road, NE, Suite B500, Atlanta, GA 30328.

25 buyers and buying teams have used Cuspera to assess how well ClickDimensions solved their Marketing Automation needs. Cuspera uses 3633 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

More ClickDimensions Customer Stories...

ClickDimensions Marketing Automation Demo

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Peers used ClickDimensions for communication management and campaign management

ClickDimensions Competitors

More ClickDimensions Alternatives...

ClickDimensions Features

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High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.50/5 ★ Read Reviews (6)
Analytics	4.61/5 ★ Read Reviews (222)
Custom Reports	4.23/5 ★ Read Reviews (451)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.50/5 ★ Read Reviews (6)
Analytics	4.61/5 ★ Read Reviews (222)
Custom Reports	4.23/5 ★ Read Reviews (451)

ClickDimensions Integrations

ClickDimensions integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.07/5 ★

Read Reviews (193)

Data Import

3.55/5 ★

Read Reviews (279)

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Oktopost

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Eventbrite

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Knak

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Few API Integrations for ClickDimensions

Cision Media Monitoring

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Canva

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Salesforce Marketing Cloud

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Cisco Workplace Analytics

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Apollo.io platform

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for ClickDimensions

Overall Risk Meter

Low Medium High

Top Failure Risks for ClickDimensions

Click LLC News

Click LLC Profile

Company Name

Click LLC

Company Website

https://clickdimensions.com/

Year Founded

2010

HQ Location

5901 Peachtree Dunwoody Road, NE, Suite B500, Atlanta, GA 30328

Employees

101-250

Social

Financials

PRIVATE