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Comarch Loyalty Management: Use-Cases, Insights and Reviews | 2025 Cuspera

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Comarch Loyalty Management | Create and manage personalized loyalty programs to build for improving customer engagement with audienc

AI Powered

Comarch Loyalty Management Overview

Comarch-loyalty-management offers a comprehensive system for managing loyalty programs. The solution supports key marketing activities and enhances customer relations.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Comarch Loyalty Management.

Other use cases:

Promotion Management
Discount Management
Campaign Management
Sales Incentive Management
Customer Feedback Management
Competitive Intelligence
Contact List Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch Loyalty Management.

Other priorities:

Build Brand Awareness
Increase Customer Life Time Value
Enter New Markets Internationally Or Locally
Grow Market Share
Increase Sales & Revenue

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Comarch Loyalty Management Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch Loyalty Management works with different mediums / channels such as Omnichannel. Mobile. Phone Calls etc.

Comarch Loyalty Management's features include Gamification, Rewards, Personalization, etc. and Comarch Loyalty Management support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Comarch Loyalty Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue

Comarch Loyalty Management, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Comarch Loyalty Management Use Cases

What makes Comarch Loyalty Management ideal for Loyalty Management?

How efficiently Does Comarch Loyalty Management manage your Engagement Management?

16+ more Business Use Cases

99 buyers and buying teams have used Cuspera to assess how well Comarch Loyalty Management solved their Customer Loyalty Management needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
JetBlue	We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship. Testimonial By JetBlue

CUSTOMERS	TESTIMONIALS
JetBlue	We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship. Testimonial By JetBlue

Case Studies

Restaurants

CASE STUDY KFC France

Comarch Loyalty Marketing Platform helped KFC France build a real-time, omnichannel loyalty program. KFC wanted to increase customer engagement and gain better customer knowledge. Comarch delivered a... modular SaaS solution that integrated with KFC’s existing tools. The program grew from 380,000 members at launch in December 2022 to over 1 million by November 2023. Loyal customers spent 10% more than non-members in one year.

Retail

CASE STUDY Galeries Lafayette

Comarch Loyalty Marketing Platform helped Galeries Lafayette create an omnichannel loyalty program. The platform supports both in-store and online experiences. Galeries Lafayette needed a flexible an...d robust solution for daily marketing campaigns. Comarch provided strong support and built a trusted partnership. The solution allows Galeries Lafayette to adapt quickly and improve customer engagement.

CASE STUDY JetBlue Airways

Comarch Loyalty Management Travel Edition helped JetBlue Airways re-launch its TrueBlue loyalty program. JetBlue wanted a flexible system for point accrual, redemptions, and member engagement. Comarc...h provided modules for business administration, contact center, analytics, and a member portal. The new system enabled integration with credit cards and external IT suppliers. JetBlue saw a 9.3% increase in operating revenues and 10.3% traffic growth year over year.

Oil & Energy

CASE STUDY Emirates National Oil Company Group (ENOC)

Comarch Loyalty Management helped ENOC launch the 'Yes' Rewards program. ENOC wanted a loyalty solution for both fuel and non-fuel services in the Middle East. Comarch provided a mobile-first platfor...m with advanced analytics and local support. In the first month, the program gained over 200,000 members. Each campaign saw two to three times higher turnover. The program was nominated for international awards and Comarch received a partnership award from ENOC.

Retail

CASE STUDY Auchan Retail

Comarch Loyalty Marketing Platform helped Auchan Retail launch the Diamond Customer project. Auchan wanted to improve customer experience and loyalty across 14 countries. The platform enabled persona...lized offers and unified loyalty management. Auchan saw a 30% increase in contactable clients and earned over 11 million in NPS. The solution supported both digital and physical customer engagement.

Oil & Energy

CASE STUDY ExxonMobil

Comarch Loyalty Management helped ExxonMobil launch and manage the Exxon Mobil Rewards+ loyalty program. The challenge was to attract and engage customers in a competitive fuel market and to enable r...eal-time data exchange across thousands of stations. Comarch delivered a customized loyalty platform, advanced marketing automation, and analytics tools. The solution was implemented in just six months and covered over 12,000 stations. In five years, the program delivered $175 million in member savings.

Comarch Loyalty Management - IT solution for comprehensive management of loyalty programs

Peers used Comarch Loyalty Management for loyalty management and engagement management

Comarch Loyalty Management Features

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FEATURE	RATINGS AND REVIEWS
AI Powered	4.04/5 ★ Read Reviews (7)
Custom Reports	4.50/5 ★ Read Reviews (27)
Analytics	4.43/5 ★ Read Reviews (11)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.04/5 ★ Read Reviews (7)
Custom Reports	4.50/5 ★ Read Reviews (27)
Analytics	4.43/5 ★ Read Reviews (11)

Software Failure Risk Guidance

for Comarch Loyalty Management

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch Loyalty Management

Comarch SA News

Partnership 16/06/2025

Comarch and Makman Forge Strategic Partnership to Accelerate Autonomous Networks and AIOps Adoption in Telco

Comarch and Makman Technology Consulting have entered a strategic partnership to drive autonomous network and AIOps adoption in the telecom sector. The collaboration includes a proof of concept and a pilot project focused on delivering zero-touch network as a service, leveraging Comarchs telecom software and Makmans expertise in transformation consultancy.

Customer 11/06/2025

Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch

Deutsche Bahn has selected Comarch as its technology partner to advance the BahnBonus loyalty program. Comarch will provide its loyalty management platform, enabling Deutsche Bahn to enhance customer engagement through advanced marketing automation, data analytics, and omnichannel capabilities. This collaboration aims to modernize BahnBonus, supporting Deutsche Bahns digital transformation in the travel sector.

Customer 14/05/2025

Comarch and elipsLife Unveils Core Insurance Platform | Pipeline Publishing

Comarch and elipsLife have launched a new core insurance platform for elipsLife Netherlands, streamlining group life insurance employee benefits administration. The system integrates with CRM, reserve calculation, tax, and national pension registries. Comarch provided technical expertise and hosts the solution in its Data Center, ensuring secure, efficient insurance operations for elipsLife.