Copper Overview

Copper CRM stands out with its intuitive design, allowing businesses to manage customer relationships effortlessly. No need to juggle multiple tabs; everything happens in one place. From connecting with leads to winning deals and delivering projects, Copper streamlines the entire customer journey. Trusted by over 30,000 companies, this CRM solution emphasizes building lasting relationships. It caters to businesses seeking to enhance client interactions and foster repeat business. Copper's user-friendly interface ensures you can focus on what matters most—your clients. Whether you're nurturing leads or finalizing deals, Copper has the tools you need to succeed.

Use Cases

Customers recommend Engagement Management, Contact List Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Copper.

Other use cases:

  • Communication Management
  • Lead Management
  • Workflow Management
  • Generation Of New Leads
  • Collaboration
  • Helpdesk Management
  • Business Development
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Copper.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Launch New Products
  • Build Brand Awareness
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Copper Use-Cases and Business Priorities: Customer Satisfaction Data

Copper works with different mediums / channels such as E-Mail.

Copper's features include Personalization, Recording, Dashboard, etc. and Copper support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Copper analytics capabilities include Analytics, and Custom Reports.

Reviews

"Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we f...ind unique moments in the physical store where we can use technology to remove friction." - Healey Cypher

Peer review evidence (same sources as the product rating summary)

"...I received follow up phone calls and the agents I spoke with were very helpful and knowledgeable...." Peer review by Amanda D., Agent, Real Estate
"...Super-tight Gmail integration, ease of adding contacts, task management - really strong application...." Peer review by Chris I, President & Senior Strategist, Marketing and Advertising
"...Keep track of leads, students, partners, lecturers, companies......" Peer review by Pierre-Yvon C, Responsable pédagogique, Education

Copper, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Copper helps businesses build stronger customer relationships with CRM software solutions. Clients can try Copper to win customers for life.

Popular Business Setting

for Copper

Top Industries

  • Information Technology and Services
  • Financial Services
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Copper is popular in Information Technology And Services, Financial Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Copper Customer wins, Customer success stories, Case studies

What Are the key features of Copper for Engagement Management?

What benefits does Copper offer for Contact List Management?

How efficiently Does Copper manage your Lead Tracking?

How does Copper address your Communication Management Challenges?

What benefits does Copper offer for Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Copper solved their CRM needs. Cuspera uses 4717 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Copper testimonial

Healey Cypher

Founder and CEO

Zivelo

Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we find unique moments in the physical store where we ...can use technology to remove friction.

Testimonial By Healey Cypher
Copper testimonial

Roger Martin

VP of Operations

OneSupport

I love that there's no coding involved in Copper. I just add my custom fields, put them in order, and that’s it. Because it’s integrated with G Suite, everyone just logs in with the single sign-on Google interface and we’re rocking and rolling. Copper made onboarding sales reps so easy. Testimonial By Roger Martin
Copper testimonial

Mariah Nimmich

Director of PR & Private Label Manager

Bulu Box

Everything we tried out had the potential for errors. Emails were getting lost and not counted. There was even one solution that had an accidental data wipe when we were using them. We lost a huge chunk of information that was vital to our company. Testimonial By Mariah Nimmich
CUSTOMERS TESTIMONIALS
Copper testimonial

Healey Cypher

Founder and CEO

Zivelo

Customers’ expectation for how to engage with the physical world is accelerating rapidly. So we think of the retail experience in a very data-driven manner—similar to that of an online session. Just like the web optimizes the conversion funnel, we find unique moments in the physical store where we ...can use technology to remove friction.

Testimonial By Healey Cypher
Copper testimonial

Roger Martin

VP of Operations

OneSupport

I love that there's no coding involved in Copper. I just add my custom fields, put them in order, and that’s it. Because it’s integrated with G Suite, everyone just logs in with the single sign-on Google interface and we’re rocking and rolling. Copper made onboarding sales reps so easy. Testimonial By Roger Martin
Copper testimonial

Mariah Nimmich

Director of PR & Private Label Manager

Bulu Box

Everything we tried out had the potential for errors. Emails were getting lost and not counted. There was even one solution that had an accidental data wipe when we were using them. We lost a huge chunk of information that was vital to our company. Testimonial By Mariah Nimmich
 

Polymath - Marketing And Advertising - Marketing and Advertising

Polymath, a creative agency, needed a CRM to help manage rapid growth and long-term customer engagement. They chose Copper for its easy Gmail and Mailchimp integrations. The team used Copper to manag...e their sales pipeline, track contacts, and automate follow-ups. With Mailchimp, they set up personalized drip campaigns for different client types and project phases. This helped them add 1,000 new contacts and engage new audiences. Polymath now reaches more prospects and expands client relationships with automated email marketing.

Read on →

Kontent Partners - Media Production - Media Production

Copper CRM helped Kontent Partners, a Seattle-based video production agency, replace spreadsheets and manual processes. They used Copper to connect sales, bidding, and project management in one syste...m. The team gained instant visibility into deal stages and project progress. They refined their business development strategy and improved client relationship management. Six months after switching, they eliminated spreadsheets and built a smarter foundation for growth.

Read on →
 

Kontent Partners - Media Production - Media Production

Kontent Partners, a Seattle-based film and photography agency, replaced spreadsheets with Copper CRM. They used Copper to connect sales, bidding, and project management in one system. The team now tr...acks leads, bids, and project delivery with better visibility. They stopped using manual processes and improved their business development strategy. Copper’s reporting tools help them forecast revenue and monitor win rates. The agency built a smarter, more connected workflow for growth.

Read on →

Door, Inc.

Copper CRM and Google Data Studio help Door, Inc. save time by integrating data sets easily. The connector lets users build custom dashboards and reports without technical skills. Door, Inc. no longe...r spends hours on spreadsheets. Teams get real-time insights and share reports like Google Docs. This boosts alignment and decision-making across the company.

Read on →

Exit Design - Design - Design

Copper CRM helped Exit Design switch from HubSpot in just 3 days. The team found Copper much easier for a small business. They liked the fast setup and Google Workspace integration. Copper supports b...oth sales and service workflows. The design firm uses Copper for all parts of their business.

Read on →

Wild Earth - Consumer Goods - Consumer Goods

Copper CRM helped Wild Earth, a fast-growing pet food startup, move from Excel to a scalable CRM. The company shifted from direct-to-consumer to retail sales and needed a system to manage rapid growt...h. Copper was chosen for its easy setup and Google Workspace integration. The team quickly adopted Copper, supporting their expansion and sales operations. Wild Earth credits Copper for helping them organize contacts and track deals as they grew.

Read on →

Organize your business with Copper: the Google Workspace CRM

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Frequently Asked Questions(FAQ)

for Copper

What is Copper?

Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place.

It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products

Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available

What is Copper used for?

Copper is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Contact List Management and Lead Tracking .

What are the top features of Copper?

Personalization, Recording and Dashboard are some of the top features of Copper.

Who uses Copper?

Copper is used by Information Technology And Services, Financial Services and Management Consulting among other industries.

What are Copper alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for Copper.

Where is Copper located?

Copper is headquartered at 301 Howard St, San Francisco, California US.
lightning

Peers used Copper for engagement management and contact list management

Copper Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.72/5

Read Reviews (10)
Analytics

3.82/5

Read Reviews (80)
Custom Reports

3.38/5

Read Reviews (521)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.72/5

Read Reviews (10)
Analytics

3.82/5

Read Reviews (80)
Custom Reports

3.38/5

Read Reviews (521)

Software Failure Risk Guidance

?

for Copper

Overall Risk Meter

Low Medium High

Top Failure Risks for Copper

Copper CRM, Inc. News

Partnership

Associate Owners Group (AOG) Announces Strategic Partnership with Copper CRM

Copper CRM and Associate Owners Group (AOG) have formalized their partnership to enhance AOG's technology ecosystem. This collaboration will leverage Copper's Google-integrated CRM platform to support financial services agents globally, aligning with AOG's mission to empower business owners with advanced tools.

Partnership

Associate Owners Group (AOG) Announces Strategic Partnership with Copper CRM

Copper CRM and Associate Owners Group (AOG) have announced a strategic partnership to enhance AOG's technology ecosystem. Copper CRM, known for its Google Workspace integration, will serve as a core technology pillar for AOG, supporting financial service agents with tools for organization and client relationship management. This partnership aims to accelerate innovation and expand Copper's reach within AOG's global network.

Copper CRM, Inc. Profile

Company Name

Copper CRM, Inc.

Company Website

https://www.copper.com/

HQ Location

301 Howard St, San Francisco, California US

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