Copper: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Copper
Brand: Copper
Rating: 4.5 (4717 reviews)

4.5 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(4717)

Copper | CRM Software Built for Google & G-Suite

AI Powered

Copper Overview

Copper CRM stands out with its intuitive design, allowing businesses to manage customer relationships effortlessly. No need to juggle multiple tabs; everything happens in one place. From connecting with leads to winning deals and delivering projects, Copper streamlines the entire customer journey. Trusted by over 30,000 companies, this CRM solution emphasizes building lasting relationships. It caters to businesses seeking to enhance client interactions and foster repeat business. Copper's user-friendly interface ensures you can focus on what matters most—your clients. Whether you're nurturing leads or finalizing deals, Copper has the tools you need to succeed.

Use Cases

Customers recommend Engagement Management, Contact List Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Copper.

Other use cases:

Communication Management
Lead Management
Workflow Management
Generation Of New Leads
Collaboration
Helpdesk Management
Business Development

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Copper.

Other priorities:

Increase Sales & Revenue
Scale Best Practices
Improve Internal Communications
Improve Stakeholder Relations
Launch New Products
Build Brand Awareness
Grow Market Share
Enter New Markets Internationally Or Locally
Improve Visibility
Improve ROI
Improve Digital And Social Presence

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Copper Use-Cases and Business Priorities: Customer Satisfaction Data

Copper works with different mediums / channels such as E-Mail.

Copper's features include Personalization, Recording, Dashboard, etc. and Copper support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Copper analytics capabilities include Analytics, and Custom Reports.

Reviews

"We design, build, deploy and operate the world's most productive indoor farming solutions. Our TerraFarms are co-located next to distribution centers and points of consumption. In turn, food miles are eliminated, therefore greatly reducing our carbo...n footprint while providing fresh, locally grown produce." - Brandon Martin

Copper, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Copper helps businesses build stronger customer relationships with CRM software solutions. Clients can try Copper to win customers for life.

Popular Business Setting

for Copper

Top Industries

Information Technology and Services
Financial Services
Management Consulting

Popular in

Small Business
Mid Market
Enterprise

Copper is popular in Information Technology And Services, Financial Services, and Management Consulting and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Copper Use Cases

How does Copper address your Engagement Management Challenges?

Copper facilitates engagement management by providing a centralized platform to track customer interactions, schedule follow-ups, and store associated files. It enables efficient collaboration by allowing team members to access and contribute to shared information. A limitation is the absence of integrated email campaign automation.

"...Prosperworks keeps our team accountable in relation to the tasks they need to complete & follow-up on...." Peer review by Ruby L, Business Development Executive, Human Resources

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Why is Copper the best choice for Contact List Management?

Copper enables the creation and management of contacts and deals. It facilitates tracking past interactions, email threads, and tasks, and provides a comprehensive history of customer engagement. Limitations include a lack of click-to-call functionality and the absence of an alphabetical sorting option that persists when returning to the contact list after viewing a contact.

"...Super-tight Gmail integration, ease of adding contacts, task management - really strong application...." Peer review by Chris I, President & Senior Strategist, Marketing and Advertising

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What solutions does Copper provide for Lead Tracking?

Copper enables users to track leads and opportunities throughout the sales process. The software allows for customization, facilitating individual needs and team-wide adoption. Copper's limitation lies in its inability to always identify and track duplicate leads.

"...Employees are able to better organize their day my using the task manager and track opportunities effectively...." Peer review by Lucy H., Administrator, Real Estate

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How does Copper address your Communication Management Challenges?

Copper provides robust communication management capabilities that allow users to track emails, monitor sales, and store data. The platform integrates with various mail and information platforms, facilitating efficient customer communication management. The lack of email sending capabilities within Copper may limit its usability for some users.

"...email tracking allows perfectly timed calls for clients and much much more. ...." Peer review by Patrick B., Sales Manager, Construction

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How efficiently Does Copper manage your Lead Management?

Copper and ProsperWorks are lead management solutions that help businesses track leads, manage contacts, and monitor sales processes. They offer features such as custom field creation, activity and opportunity tracking, and reporting. However, both systems have limitations in terms of donor history tracking and lead categorization.

"...Able to organize Leads, keep detailed records of our Lender products and search quickly to match borrower needs with a variety of lenders...." Peer review by Aaron B, Vice President Business Development, Restaurants

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61+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Copper solved their CRM needs. Cuspera uses 4717 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Brandon Martin VP of Business Development Local Roots	We design, build, deploy and operate the world's most productive indoor farming solutions. Our TerraFarms are co-located next to distribution centers and points of consumption. In turn, food miles are eliminated, therefore greatly reducing our carbon footprint while providing fresh, locally grown p...roduce. Testimonial By Brandon Martin
Adam Head of Operations a SwingSearch	We hear great things through word-of-mouth, have some great assumptions, and some data. But to really be able to pinpoint a number of different statistics, especially in our industry… using the Google Data Studio direct integration is tremendously valuable. We even use this to track performance acr...oss teams in easy-to-read dashboards. Testimonial By Adam
Roger Martin VP of Operations OneSupport	I love that there's no coding involved in Copper. I just add my custom fields, put them in order, and that’s it. Because it’s integrated with G Suite, everyone just logs in with the single sign-on Google interface and we’re rocking and rolling. Copper made onboarding sales reps so easy. Testimonial By Roger Martin

CUSTOMERS	TESTIMONIALS
Brandon Martin VP of Business Development Local Roots	We design, build, deploy and operate the world's most productive indoor farming solutions. Our TerraFarms are co-located next to distribution centers and points of consumption. In turn, food miles are eliminated, therefore greatly reducing our carbon footprint while providing fresh, locally grown p...roduce. Testimonial By Brandon Martin
Adam Head of Operations a SwingSearch	We hear great things through word-of-mouth, have some great assumptions, and some data. But to really be able to pinpoint a number of different statistics, especially in our industry… using the Google Data Studio direct integration is tremendously valuable. We even use this to track performance acr...oss teams in easy-to-read dashboards. Testimonial By Adam
Roger Martin VP of Operations OneSupport	I love that there's no coding involved in Copper. I just add my custom fields, put them in order, and that’s it. Because it’s integrated with G Suite, everyone just logs in with the single sign-on Google interface and we’re rocking and rolling. Copper made onboarding sales reps so easy. Testimonial By Roger Martin

Case Studies

Manufacturing

Case Study Sigora Solar

Sigora Solar Uses Copper to Bridge Sales and Operations

Health, Wellness and Fitness

Case Study Curology

How Curology Used Copper to Transform their Partnership Strategy

Real Estate

Case Study RE/MAX

How This RE/MAX Realtor Keeps G Suite in Sync with Copper Using PieSync

Financial Services

Case Study Zivelo

How Zivelo Accelerates Sales & Biz Dev With Copper

Financial Services

Case Study IrishAngels

How IrishAngels Doubled Its Deal Pipeline with Copper in One Quarter

Information Technology and Services

Case Study TAS TradeSoft

TAS TradeSoft Takes On Financial Projects & More with Copper

Organize your business with Copper: the Google Workspace CRM

Frequently Asked Questions(FAQ)

for Copper

What is Copper?

Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place.

It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products

Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available

What is Copper used for?

Copper is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Contact List Management and Lead Tracking .