Customer stories

Product Business Settings

Crowdly is popular in Telecommunications, Food & Beverages, and Consumer Goods industries and is widely used by Mid Market.

Crowdly Product Overview

Crowdly is a customer engagement platform tailored for advocacy marketing, helping brands enhance their interaction with customers. This all-in-one solution simplifies the process of building and maintaining strong customer relationships. Crowdly's platform is trusted by well-known brands, suggesting a proven track record in delivering effective engagement strategies. It offers features that enable businesses to connect with their audience in meaningful ways, fostering brand loyalty and advocacy. The platform's ease of use makes it accessible for companies looking to streamline their customer engagement efforts. Crowdly's case studies highlight real-world successes, providing insights into its practical applications and impact on brand-customer dynamics.

How satisfied the customers are with Crowdly use-cases

Reviews

"Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influ...ence." - Jayme Brown
"Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members." - Meghan Chamberlin

Crowdly Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
Crowdly testimonial

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown
Crowdly testimonial

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin
Crowdly testimonial

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall
CUSTOMERS TESTIMONIALS
Crowdly testimonial

Jayme Brown

William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence. Testimonial By Jayme Brown
Crowdly testimonial

Meghan Chamberlin

Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members. Testimonial By Meghan Chamberlin
Crowdly testimonial

Robin McCall

Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth . For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open. Testimonial By Robin McCall

Tate’s Bake Shop - Food & Beverages

Crowdly helped Tate’s Bake Shop build the Tate’s Insiders program. Tate’s wanted to connect with passionate fans and grow their brand. Using Crowdly’s customer engagement platform, they launched digi...tal Missions for fans to create and share content. The program grew to 28,900 Insiders, generated over 32,500 pieces of user content, and reached 2 million people each quarter. Tate’s saw a 40% conversion rate on Missions and gained rapid feedback for marketing decisions.

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Hartz Mountain Corp. - Consumer Goods

Crowdly's customer engagement platform helped Hartz Mountain Corp. launch the Hartz Insiders program. Hartz wanted to reach millennial pet owners and boost engagement with their brand fans. Using Cro...wdly, they created missions for content creation, product sampling, and surveys. The program grew to 19,000 members, achieved a 56% conversion rate, and generated over 22,000 pieces of user-generated content. Hartz reached 3 million people organically each quarter.

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Fiorucci - Food & Beverages

Fiorucci used Crowdly to build a panel of real customers for rapid market research. They launched the Fiorucci Insiders program to get feedback on new products, test marketing ideas, and learn about ...shopping habits. The platform helped them engage millennial customers and gather quality insights. Results included 7,250 survey completions, 88% positive impact on buying habits, a 70% average survey conversion rate, and over 8,000 opt-ins for ongoing research.

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National Wireless Carrier - Telecommunications

Crowdly helped a national wireless carrier build a strong brand advocacy program. The carrier wanted to connect with and learn from customers who already supported the brand online. Using Crowdly, th...ey launched a customer advocacy program and grew a base of loyal ambassadors. The brand used custom surveys to get feedback from advocates and rewarded top ambassadors each month. This approach helped the carrier increase engagement and drive new member referrals.

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Swarovski

Crowdly helped Swarovski build a strong brand advocacy program. Swarovski wanted to boost RSVPs for its annual in-store event and increase sales. Using Crowdly, Swarovski identified top brand advocat...es and grew its loyalty program by nearly 500 new members before launch. Event registrations increased by over 500% compared to previous years. The event generated $1.4 million in sales, an 80% increase from the previous event. Swarovski also used Crowdly to target and reward its most engaged customers.

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Sweet Baby Ray's - Consumer Goods

Crowdly helped Sweet Baby Ray's build a strong brand advocacy program. The goal was to find 7,500 brand advocates for their Ambassador Program during the summer BBQ season. Using Crowdly’s Ambassador... Opt-In Activation Page, they achieved a 64% conversion rate. Over 9,000 authentic brand Ambassadors joined, surpassing the goal by more than 20%. 40% of Ambassadors shared the opt-in with friends, and 46% downloaded brand content for more sharing.

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lightning

Peers used Crowdly for engagement management and advocacy management

Crowdly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5

Read Reviews (20)
Analytics

4.30/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5

Read Reviews (20)
Analytics

4.30/5

Read Reviews (7)

Software Failure Risk Guidance

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for Crowdly

Top Failure Risks for Crowdly

Crowdly, Inc. Profile

Company Name

Crowdly, Inc.

Company Website

https://crowdly.com/

HQ Location

355 Congress St., Boston, MA 02110, US

Employees

11-50

Social

Financials

PRIVATE