Product and Vendor News
Customer stories
Product Business Settings
Drift is popular in Computer Software, Information Technology And Services, and Human Resources industries and is widely used by Small Business, Mid Market, and Enterprise.
Integrations
Drift Product Overview
Drift is the world's first and only conversational marketing and sales platform. Everything starts with a conversation to drive customer engagement and business growth.
How satisfied the customers are with Drift use-cases
Reviews
"Drift interactions are super fast and efficient, and they definitely increase ROI on marketing dollars based on the improvement to the prospect and customer experience. We’re able to respond more quickly and have more relevant, personalized conversa...tions that provide immediate value to buyers." - Simy Bhagat
"Drift’s Virtual Selling Assistants have helped ServiceNow quickly reach more customers globally, increasing overall sales pipeline by 10% without added headcount." - Kevin Haverty
Drift Customer Insights, Testimonials and Case Studies
How can Drift optimize your Engagement Management Workflow?
How does Drift address your Playbook Creation Challenges?
What Are the key features of Drift for Generation Of New Leads?
How can Drift enhance your Account Management process?
How efficiently Does Drift manage your Conversion Management?
What is Drift?
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle.
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
What is Drift used for?
What are the top features of Drift?
Who uses Drift?
What are Drift alternatives?
Where is Drift located?
33 buyers and buying teams have used Cuspera to assess how well Drift solved their Conversational Marketing needs. Cuspera uses 7577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
| CUSTOMERS | TESTIMONIALS |
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Drift interactions are super fast and efficient, and they definitely increase ROI on marketing dollars based on the improvement to the prospect and customer experience. We’re able to respond more quickly and have more relevant, personalized conversations that provide immediate value to buyers. Testimonial By Simy Bhagat |
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Drift’s Virtual Selling Assistants have helped ServiceNow quickly reach more customers globally, increasing overall sales pipeline by 10% without added headcount. Testimonial By Kevin Haverty |
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Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simy Bhagat Growth Program Manager Zenefits |
Drift interactions are super fast and efficient, and they definitely increase ROI on marketing dollars based on the improvement to the prospect and customer experience. We’re able to respond more quickly and have more relevant, personalized conversations that provide immediate value to buyers. Testimonial By Simy Bhagat |
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Kevin Haverty Chief Revenue Officer ServiceNow |
Drift’s Virtual Selling Assistants have helped ServiceNow quickly reach more customers globally, increasing overall sales pipeline by 10% without added headcount. Testimonial By Kevin Haverty |
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Georgi Mirazchiev Head of Demand & Digital Bynder |
Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
More Qualified Pipeline: Faster — How to Do It with Drift
Peers used Drift for engagement management and playbook creation
Drift Competitors
Drift Features
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
Drift Integrations
Drift integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Drift
Software Failure Risk Guidance
?for Drift
Overall Risk Meter
Top Failure Risks for Drift
Salesloft, Inc Profile
HQ Location
1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309
Employees
251-500
Social
Financials
SERIES D
