Drift Overview
Drift is the world's first and only conversational marketing and sales platform. Everything starts with a conversation to drive customer engagement and business growth.
Use Cases
Customers recommend Engagement Management, Playbook Creation, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Drift.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Drift.
Drift Use-Cases and Business Priorities: Customer Satisfaction Data
Drift works with different mediums / channels such as Website. and Chat.
Drift's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Drift support capabilities include AI Powered, Chat Support, Email Support, etc. also Drift analytics capabilities include Analytics, and Custom Reports.
Reviews
"It didn't take long for us to realize the very tangible ROI of using Drift to streamline and modernize the way we engage with our prospects. Soon after implementing Drift, we had our fastest close since we re-launched the business. We were able to r...educe the sales cycle from 8 months to only 45 days." - Ed Breault
Drift, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Drift
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Mid Market
- Enterprise
Drift is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Drift Use Cases
What Are the key features of Drift for Engagement Management?
How does Drift address your Playbook Creation Challenges?
How does Drift address your Generation Of New Leads Challenges?
Why is Drift the best choice for Account Management?
What Are the key features of Drift for Conversion Management?
65+ more Business Use Cases
33 buyers and buying teams have used Cuspera to assess how well Drift solved their Conversational Marketing needs. Cuspera uses 7577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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It didn't take long for us to realize the very tangible ROI of using Drift to streamline and modernize the way we engage with our prospects. Soon after implementing Drift, we had our fastest close since we re-launched the business. We were able to reduce the sales cycle from 8 months to only 45 day...s. |
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|
A lot of the beauty of Drift is that it doesn't just solve for current pain points. It brings a lot more to the table. It's like a brand new lead channel. There was a lot of revenue left on the table; Drift has been able to tackle that for us. Testimonial By Rob Stevenson |
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If you’re at a tradeshow and 3,000 people walked by your booth, but you only got to speak to 10, wouldn’t you like to be able to speak to 10 times that, or 30 times that? That’s what Drift has allowed us to do. All of a sudden, the SDRs were telling me, we can’t live without this thing. Testimonial By Matt Mullin |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ed Breault CMO Aprimo |
It didn't take long for us to realize the very tangible ROI of using Drift to streamline and modernize the way we engage with our prospects. Soon after implementing Drift, we had our fastest close since we re-launched the business. We were able to reduce the sales cycle from 8 months to only 45 day...s. |
|
Rob Stevenson Director of Performance Marketing Zenefits |
A lot of the beauty of Drift is that it doesn't just solve for current pain points. It brings a lot more to the table. It's like a brand new lead channel. There was a lot of revenue left on the table; Drift has been able to tackle that for us. Testimonial By Rob Stevenson |
|
Matt Mullin Sr. Director Global Marketing Ops and Technology tenable |
If you’re at a tradeshow and 3,000 people walked by your booth, but you only got to speak to 10, wouldn’t you like to be able to speak to 10 times that, or 30 times that? That’s what Drift has allowed us to do. All of a sudden, the SDRs were telling me, we can’t live without this thing. Testimonial By Matt Mullin |
Case Studies
CASE STUDY NielsenIQ
CASE STUDY Wrike
CASE STUDY Blink
CASE STUDY Cin7
CASE STUDY 3M
CASE STUDY NFP
Video
More Qualified Pipeline: Faster — How to Do It with Drift
Frequently Asked Questions(FAQ)
for Drift
What is Drift?
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle.
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
What is Drift used for?
What are the top features of Drift?
Who uses Drift?
What are Drift alternatives?
Where is Drift located?
Peers used Drift for engagement management and playbook creation
Drift Competitors
Drift Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
Drift Integrations
Drift integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Drift
Software Failure Risk Guidance
?for Drift
Overall Risk Meter
Top Failure Risks for Drift
Salesloft, Inc News
PathFactory Announces Strategic Integration with Salesloft to Enhance Revenue Orchestration with Content Intelligence
PathFactory has announced a strategic integration with Salesloft. This partnership combines PathFactory's content engagement analytics with Salesloft's sales engagement platform. The integration enables sales and marketing teams to access enhanced buyer insights, streamline workflows, and accelerate deal cycles through improved data sharing and actionable content insights.
Salesloft Launches 15 New AI Agents - Demand Gen Report
Salesloft has launched 15 new AI agents designed to enhance revenue orchestration and sales engagement. These AI-powered tools automate key sales processes, improve lead management, and drive efficiency for B2B sales teams. The new agents integrate with Saleslofts platform, supporting demand generation, personalization, and predictive marketing to help organizations accelerate pipeline growth and improve sales outcomes.
ZoomInfo and Salesloft Partnership Delivers AI-Ready ... - Atlanta
ZoomInfo and Salesloft have expanded their partnership to combine ZoomInfos B2B intelligence with Saleslofts revenue orchestration platform, providing AI-ready insights for personalized sales engagement.
Salesloft Recognized as a 2024 Gartner Peer Insights Customers' Choice for Sales ...
Salesloft has been recognized as a 2024 Gartner Peer Insights Customers' Choice for Sales Engagement Applications for the second year in a row.
Salesloft, Inc Profile
HQ Location
1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309
Employees
251-500
Social
Financials
SERIES D
