Fairing Overview

Fairing specializes in in-moment attribution surveys, offering a unique solution for marketing measurement. These surveys capture real-time insights that traditional tracking pixels might miss. By decoding customer feedback directly, Fairing helps businesses understand the nuances of customer behavior and preferences. This approach aids brands in refining their marketing strategies, ensuring they are more aligned with customer expectations and needs. A particularly interesting aspect is how Fairing's surveys provide direct customer input, allowing for more precise adjustments in marketing campaigns. This tool is particularly valuable for brands aiming to enhance their advocacy marketing efforts through data-driven insights.

Use Cases

Customers recommend Customer Feedback Management, Engaging And Following Up, Market Survey, as the business use cases that they have been most satisfied with while using Fairing.

Other use cases:

  • Channel Marketing
  • Rating And Review Management
  • Marketing Mix
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Fairing.

Fairing Use-Cases and Business Priorities: Customer Satisfaction Data

Fairing works with different mediums / channels such as Website.

Fairing's features include Feedback Surveys. and Fairing support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Fairing analytics capabilities include Custom Reports, and Analytics.

Reviews

"...In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers...." Peer review from Hodi

Fairing, belong to a category of solutions that help Advocacy Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Enquire-surveys offers post-purchase surveys through Fairing, enabling brands to develop marketing strategies based on customer feedback. These proprietary question streams are customer favorites.

Popular Business Setting

for Fairing

Top Industries

  • Retail
  • Apparel & Fashion

Popular in

  • Small Business

Fairing is popular in Retail, and Apparel & Fashion, and is widely used by Small Business,

Fairing Customer wins, Customer success stories, Case studies

How can Fairing optimize your Customer Feedback Management Workflow?

How can Fairing enhance your Engaging And Following Up process?

How efficiently Does Fairing manage your Market Survey?

11 buyers and buying teams have used Cuspera to assess how well Fairing solved their Advocacy Marketing needs. Cuspera uses 129 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Advocacy Marketing needs.

Thorne - Health, Wellness And Fitness

Fairing helps Thorne measure the impact of its UFC partnership. Thorne uses Fairing's HDYHAU survey in their post-checkout flow. They get an 82% response rate on the first question. UFC-attributed cu...stomers have a 9.4% higher average order value. Thorne can now track conversions from UFC campaigns and prove ROI. Fairing gives Thorne clear attribution and revenue insights.

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InfluenceLogic - Marketing And Advertising

Fairing helped InfluenceLogic, a performance-based influencer marketing agency, unlock full-funnel attribution for YouTube and influencer campaigns. InfluenceLogic used Fairing’s post-purchase survey... to reveal conversions missed by click-based tracking. The agency saw a 10–30% lift in total attributable conversions and launched campaigns 10x faster than building in-house. Fairing enabled InfluenceLogic to expand into new product categories and achieve 11% new client growth. Creator-level insights improved campaign optimization and client reporting.

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Pepper - Apparel & Fashion

Fairing helps Pepper measure marketing channels like TV and influencer mentions that do not use pixels. Pepper struggled to track how customers found them when using TV ads and earned influencer expo...sure. With Fairing’s Attribution Survey, Pepper learned that 6% of customers came from TV and saw real-time impact from influencer mentions like Halsey. This data let Pepper adjust budgets, justify spending, and plan new strategies. Fairing gave Pepper clear insights for channels that traditional tracking could not measure.

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Tortuga - Sports

Tortuga used Fairing to collect direct-from-consumer data and improve marketing attribution. They wanted to know which channels drove purchases and optimize their marketing spend. With Fairing, Tortu...ga found that only 1% of customers came from their blog, so they reduced blog investment from nearly 100% to 10%. Affiliate content was found to drive 49% of business, leading to a 74% year-over-year increase in affiliate sales. Fairing also revealed that 20% of customers came from friends and family referrals, helping Tortuga adjust pricing and promotions. The data now guides Tortuga’s product development and marketing strategy.

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Mando - Health, Wellness And Fitness

Mando used Fairing's attribution surveys to track how customers found them across YouTube, TikTok, and podcasts. They faced a challenge with measuring podcast and creator impact when click-based trac...king did not work. Fairing helped Mando recategorize open-text survey responses, revealing hidden podcast and creator influence. This improved their podcast CPA by 9.2% and reduced ambiguous 'Other' responses by 3.12%. Mando gained better insights, leading to smarter marketing spend and confident reinvestment in top-performing channels.

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Weezie - Consumer Goods

Weezie used Fairing's post-purchase survey tool to learn how customers found their luxury towels. They wanted to see if word-of-mouth was a key growth driver. Fairing showed that 35% of new customers... came from referrals. Weezie then cut spending on underperforming paid ads and direct mail. They used survey data to improve marketing and personalize offers. This helped Weezie grow by focusing on what their customers value most.

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lightning

Peers used Fairing for customer feedback management and engaging and following up

Fairing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.18/5

Read Reviews (14)
Analytics

4.01/5

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.18/5

Read Reviews (14)
Analytics

4.01/5

Read Reviews (13)

Software Failure Risk Guidance

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for Fairing

Top Failure Risks for Fairing

Fairing, Inc. Profile

Company Name

Fairing, Inc.

Company Website

https://fairing.co/

HQ Location

Employees

1-10

Financials

PRIVATE