Freshsales Overview
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Use Cases
Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Freshsales.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Freshsales.
Freshsales Use-Cases and Business Priorities: Customer Satisfaction Data
Freshsales works with different mediums / channels such as E-Mail. and Phone Calls.
Freshsales's features include Recording, Personalization, Dashboard, etc. and Freshsales support capabilities include AI Powered, Phone Support, Email Support, etc. also Freshsales analytics capabilities include Analytics, and Custom Reports.
Reviews
"Combining Freshsales with the company’s customer retention team at Manila has helped Progressive Direct retain over 15% of at-risk customers it identifies." - Simon Lindsay
Freshsales, Less Annoying CRM, ClickUp, NetHunt CRM, Salesmate Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Freshsales
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Freshsales is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Freshsales Customer wins, Customer success stories, Case studies
What makes Freshsales ideal for Engagement Management?
What solutions does Freshsales provide for Communication Management?
How efficiently Does Freshsales manage your Workflow Management?
How efficiently Does Freshsales manage your Lead Management?
How does Freshsales facilitate Contact List Management?
40 buyers and buying teams have used Cuspera to assess how well Freshsales solved their CRM needs. Cuspera uses 8366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Combining Freshsales with the company’s customer retention team at Manila has helped Progressive Direct retain over 15% of at-risk customers it identifies. Testimonial By Simon Lindsay |
|
Fresh and simple. That is what we are looking for in today’s world where simplicity is overlooked and not found in other tools. We are not used to working with companies like this – young, ambitious, and energetic. It feels nice. Testimonial By Lauren Nunnally |
|
Being a startup, we wanted to use the best tool and not an old cumbersome one. Freshsales automated multiple business interactions through integrations and helped organize our sales process. A next-gen CRM like Freshsales was the one for our team. Testimonial By Joey Frasier |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simon Lindsay Managing Director Progressive Direct Insurance |
Combining Freshsales with the company’s customer retention team at Manila has helped Progressive Direct retain over 15% of at-risk customers it identifies. Testimonial By Simon Lindsay |
|
Lauren Nunnally Director of Support Swinerton Builders |
Fresh and simple. That is what we are looking for in today’s world where simplicity is overlooked and not found in other tools. We are not used to working with companies like this – young, ambitious, and energetic. It feels nice. Testimonial By Lauren Nunnally |
|
Joey Frasier Co-founder and COO Shortlist |
Being a startup, we wanted to use the best tool and not an old cumbersome one. Freshsales automated multiple business interactions through integrations and helped organize our sales process. A next-gen CRM like Freshsales was the one for our team. Testimonial By Joey Frasier |
Frequently Asked Questions(FAQ)
for Freshsales
What is Freshsales?
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
What is Freshsales used for?
What are the top features of Freshsales?
Who uses Freshsales?
What are Freshsales alternatives?
Where is Freshsales located?
Peers used Freshsales for engagement management and communication management
Freshsales Competitors
Freshsales Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
Freshsales Integrations
Freshsales integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Freshsales
Software Failure Risk Guidance
?for Freshsales
Overall Risk Meter
Top Failure Risks for Freshsales
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
