Heymarket Overview

Heymarket is a business SMS platform that helps teams send personalized messages and engage customers through an easy-to-use texting app. Teams can centralize their communications, integrating with CRM and other favorite apps for a seamless workflow. A standout feature is the AI-assisted messaging, which extends outreach and enhances customer engagement. With over 500 million business texts secured, Heymarket ensures compliance and security. The platform's single inbox design simplifies managing all business text messages, making it a favorite among users. Businesses can quickly register and start improving communication efficiency, driving results with targeted SMS marketing strategies.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using Heymarket.

Other use cases:

  • Customer Feedback Management
  • PEST Analysis
  • Digital Signature
  • Workflow Management
  • Collaboration
  • Rating And Review Management
  • Customise Loyalty Program
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Heymarket.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Scale Best Practices
See all business priorities See less business priorities

Heymarket Use-Cases and Business Priorities: Customer Satisfaction Data

Heymarket works with different mediums / channels such as Text SMS.

Heymarket's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Heymarket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Heymarket analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name...." Peer review by Holly B., Independent Sales Director

Heymarket, Slicktext, TextUs, Attentive, DialMyCalls, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Heymarket's features enhance productivity by streamlining messaging with leads, customers, coworkers, and partners. Efficient business text messaging is facilitated for teams.

Popular Business Setting

for Heymarket

Top Industries

  • Information Technology and Services
  • Real Estate
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Heymarket is popular in Information Technology And Services, Real Estate, and Retail and is widely used by Small Business, Mid Market, and Large Enterprise.

Heymarket Customer wins, Customer success stories, Case studies

How can Heymarket optimize your Communication Management Workflow?

How can Heymarket enhance your Engagement Management process?

How can Heymarket optimize your Contact List Management Workflow?

Why is Heymarket the best choice for Customer Feedback Management?

Why is Heymarket the best choice for PEST Analysis?

11 buyers and buying teams have used Cuspera to assess how well Heymarket solved their SMS Marketing needs. Cuspera uses 944 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Adorn Bridal - Retail - retail

Heymarket’s Business Text Messaging helped Adorn Bridal connect with brides before in-person visits. This made appointments faster and safer, especially during the pandemic. Adorn Bridal cut in-perso...n visit time by 50%. They increased sales with text follow-ups. Positive Yelp reviews went up. The HubSpot integration let them respond to customers quickly.

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Bison Mountain Financial Continuing Education (BMFCE) - Insurance - insurance

Heymarket helped Bison Mountain Financial Continuing Education (BMFCE) expand their business by integrating SMS with Microsoft Teams. BMFCE needed a better way to reach insurance professionals as the...ir online class demand grew. They chose Heymarket for its seamless connection with Teams and texting features. After setup, BMFCE grew their texting subscriber list 9x and tripled incoming messages. The team managed more communications and built stronger customer relationships.

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F Street Lending - Financial Services - financial services

Heymarket helped F Street Lending connect texting with their HubSpot CRM. The team automated lead communications and kept leads engaged during the loan process. They resolved customer issues faster t...han with email. Texting had a 98% open rate and was preferred by 90% of leads. F Street Lending tripled monthly loans closed from 10 to 30 and aimed for 100 per month. In 2021, they were on pace to reach just under $45 million in loans.

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Lighthouse - Real Estate - Real Estate

Lighthouse used Heymarket’s business texting platform to connect with leads and close more rental deals. By integrating Heymarket with HubSpot, Lighthouse automated follow-ups and increased conversio...n rates. Leads who received 20 or more texts had a 24% conversion rate, over five times higher than those with fewer messages. Agent capacity grew by 10x, and Lighthouse earned 57 five-star TrustPilot reviews. SMS templates and unified conversations helped agents respond faster and build trust with renters.

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Adorn Bridal - Retail - Retail

Heymarket helped Adorn Bridal cut in-person visit times by 50%. The team used business texting to connect with brides before appointments. This made the dress selection process faster and more person...al. Adorn Bridal increased sales by following up with undecided brides through text. They also saw more positive Yelp reviews. Integrating Heymarket with HubSpot let them respond to customers quickly and avoid missed opportunities.

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F Street Lending - Financial Services - Financial Services

Heymarket helped F Street Lending save 15-20 hours each week by automating business text messaging. The team integrated Heymarket with HubSpot CRM to streamline lead intake and engage clients in real... time. Automated workflows kept leads informed and sped up document collection. Texting replaced slow email follow-ups, resolving customer issues faster. F Street Lending is on track to triple monthly loans closed, aiming for 100 per month.

Read on →

Salesforce SMS Integration - Heymarket

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Frequently Asked Questions(FAQ)

for Heymarket

What is Heymarket?

Heymarket is an SMS marketing platform for retail, real estate, and automotive that helps to improve communication internally and with customers via business text messaging services. It helps to increase sales and revenue and enhance customer relationships.

Heymarket allows customers to communicate with the business from the channel they most frequently message. With enterprise-grade productivity and administrative features, Heymarket keeps the team productive and business messaging secure.

Heymarket features include sharing messages across a team and reply with a shared inbox, make decisions faster with in-line discussions in the context of customer messages, read and manage messages from various channels in one place, powerful reports to track usage, gain insights, and manage team productivity and many more.

What is Heymarket used for?

Heymarket is a SMS Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .

What are the top features of Heymarket?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Heymarket.

Who uses Heymarket?

Heymarket is used by Information Technology And Services, Real Estate and Retail among other industries.

What are Heymarket alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Heymarket.
lightning

Peers used Heymarket for communication management and engagement management

Heymarket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (89)
Analytics

3.13/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.35/5 ★

Read Reviews (89)
Analytics

3.13/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Heymarket

Overall Risk Meter

Low Medium High

Top Failure Risks for Heymarket

Heymarket News

Product

Heymarket now powers email broadcasts and automations

Heymarket has introduced email capabilities to its platform, enabling users to manage email broadcasts and automations alongside SMS, web chat, and messaging apps. The update includes enhanced automations with custom fields and triggers, allowing for personalized and efficient communication workflows. Users can now create branded emails using flexible templates and segment contact lists for targeted outreach. Upcoming features include coordinated multi-channel campaigns.

Read more →
Product

Announcing group messaging with Heymarket

Heymarket announces a new group messaging feature for businesses, allowing personalized conversations at scale. The feature is designed to enhance customer service, marketing, sales, and operations through various integrations like Salesforce, Microsoft Teams, and more.

Read more →

Heymarket Profile

Company Name

Heymarket

Company Website

https://www.heymarket.com/

HQ Location

Employees

1-10

Social

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Financials

SEED