Iterable Product Overview

Iterable, the cross-channel marketing platform, powers unified customer experiences. It enables creation, optimization, and measurement of every customer interaction.

Key Insights

Iterable Engagement Management enables brands to design, launch, and optimize marketing campaigns that interact with customers across various channels, including email, push notifications, SMS, and in-app messages. The platform uses data to personalize and automate customer interactions, fostering user engagement and driving conversions. Iterable's functionality is limited by a heatmap feature that does not function as expected.

Iterable allows marketing teams to design and implement complex, multi-step campaigns across email, web push, and SMS. Users can easily create and manage workflows with intuitive tools, allowing for segmentation, triggers, and A/B testing. While the platform offers extensive flexibility, it can be prone to errors due to the complexity of its workflows, and workflow testing capabilities are limited.

Customer stories

Product Business Settings

Iterable is popular in Hospital & Health Care, Marketing And Advertising, and Health, Wellness And Fitness industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Other Demand Generation
Webinar and Conferencing
Customer Loyalty Management
Customer Feedback Management

How satisfied the customers are with Iterable use-cases

Reviews

"Iterable is a powerhouse for the data-driven marketer. It houses my complicated data sets, allows me to identify new segments, and runs my automations all with multi-channel outlets." - Sue Cho
"There is nothing we’ve wanted to do that we haven’t been able to find a way to do. The support team and our CSM have been amazing in suggesting new ways to do something or ways to get around a data issue we’ve had." - Allie Donovan

Iterable Customer Insights, Testimonials and Case Studies

What benefits does Iterable offer for Engagement Management?

Why is Iterable the best choice for Workflow Management?

What makes Iterable ideal for Communication Management?

How does Iterable facilitate Campaign Management?

How can Iterable optimize your Channel Marketing Workflow?

What is Iterable?

Iterable is a cross-channel marketing platform, which enables sales and marketing teams to increase create and optimize campaigns and enhance customer engagement.

It is primarily used to create seamless cross-channel customer engagement across e-mail, SMS, push, in-app and social media.

Iterable helps to create growth cross-channel campaigns by effective audience identification, flexible data integration, lifecycle campaign composition, behavior-based personalization and performance optimization.

What is Iterable used for?

Iterable is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Workflow Management and Communication Management .

What are the top features of Iterable?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of Iterable.

Who uses Iterable?

Iterable is used by Hospital & Health Care, Marketing And Advertising and Health, Wellness And Fitness among other industries.

What are Iterable alternatives?

AgencyAnalytics, Yespo Оmnichannel CDP, Experiture Marketing Platform and Omnisend are popular alternatives for Iterable.

Where is Iterable located?

Iterable is headquartered at 71 Stevenson St, #300, San Francisco, CA, 94105.

8 buyers and buying teams have used Cuspera to assess how well Iterable solved their Marketing Automation needs. Cuspera uses 6263 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Iterable testimonial

Sue Cho

Head of Lifecycle Marketing

Calm

Iterable is a powerhouse for the data-driven marketer. It houses my complicated data sets, allows me to identify new segments, and runs my automations all with multi-channel outlets. Testimonial By Sue Cho
Iterable testimonial

Allie Donovan

Director of CRM & Retention

Boxed

There is nothing we’ve wanted to do that we haven’t been able to find a way to do. The support team and our CSM have been amazing in suggesting new ways to do something or ways to get around a data issue we’ve had. Testimonial By Allie Donovan
Iterable testimonial

Ben Clark

VP of Customer Retention

SeatGeek

We didn't want an email application with mobile capabilities bolted on or vice versa. We wanted a platform to support the channels we use now as well as the ones we plan to use in the future. That ruled out pretty much every solution except iterable. Testimonial By Ben Clark
CUSTOMERS TESTIMONIALS
Iterable testimonial

Sue Cho

Head of Lifecycle Marketing

Calm

Iterable is a powerhouse for the data-driven marketer. It houses my complicated data sets, allows me to identify new segments, and runs my automations all with multi-channel outlets. Testimonial By Sue Cho
Iterable testimonial

Allie Donovan

Director of CRM & Retention

Boxed

There is nothing we’ve wanted to do that we haven’t been able to find a way to do. The support team and our CSM have been amazing in suggesting new ways to do something or ways to get around a data issue we’ve had. Testimonial By Allie Donovan
Iterable testimonial

Ben Clark

VP of Customer Retention

SeatGeek

We didn't want an email application with mobile capabilities bolted on or vice versa. We wanted a platform to support the channels we use now as well as the ones we plan to use in the future. That ruled out pretty much every solution except iterable. Testimonial By Ben Clark

The Zebra

Iterable features The Zebra in this customer story. The page does not provide details about The Zebra's industry, company size, or specific results. No explicit metrics or outcomes are mentioned. The... content focuses on demo requests and platform tours, not on The Zebra's experience or results.

Read on →

Stanley Black & Decker - Consumer Goods - Very Large

Iterable helps Stanley Black & Decker improve marketing. The company uses Iterable to connect with customers. The platform supports better communication. Stanley Black & Decker benefits from Iterable...'s marketing automation. The solution fits the needs of a large consumer goods company.

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Sandboxx

Iterable features a customer story about Sandboxx. The page does not provide details about Sandboxx's industry, company size, or specific results. There is no information about the challenge Sandboxx... faced, the solution implemented, or the outcomes achieved. No metrics or customer quotes are present. The content only confirms that Sandboxx is a customer of Iterable.

Read on →

Redfin - Real Estate

No details about Redfin's use of Iterable are present on this page. There is no information about challenges, solutions, or results. The content only mentions Redfin as a customer. No metrics or quot...es are provided.

Read on →

Melbourne Football Club - Sports

Iterable helped Melbourne Football Club improve their marketing efforts. The club used Iterable to connect better with fans. The solution made it easier to send messages and updates. This helped the ...club engage their audience more effectively. The story shows how Iterable supports sports organizations with digital marketing.

Read on →

BIG4 Holiday Parks - Hospitality

Iterable helps BIG4 Holiday Parks improve customer engagement. The company uses AI-powered, real-time messaging to replace outdated campaigns. This shift creates better customer moments. BIG4 Holiday... Parks leverages Iterable for more personalized marketing. The solution supports hospitality industry needs. Results focus on enhanced guest experiences.

Read on →

Iterable: The All-in-One Customer Communication Platform

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lightning

Peers used Iterable for engagement management and workflow management

Iterable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (53)
Analytics

3.79/5

Read Reviews (277)
Custom Reports

3.41/5

Read Reviews (1035)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.26/5

Read Reviews (53)
Analytics

3.79/5

Read Reviews (277)
Custom Reports

3.41/5

Read Reviews (1035)

Software Failure Risk Guidance

?

for Iterable

Overall Risk Meter

Low Medium High

Top Failure Risks for Iterable

Iterable, Inc News

Product
 

Salesforce, Iterable, and Apollo Launch New AI-Powered Marketing Tools

Iterable has launched enhanced AI-powered marketing features focusing on data connectivity, compliance, and cross-channel performance. Key updates include Iterable Data Sync for integrating engagement data into cloud data warehouses, a Global Suppression List for consistent compliance across channels, and a Creative Library for brand-consistent content reuse. These tools aim to streamline complex multi-channel campaigns, improve compliance, and enhance asset reuse, supporting AI-driven personalization and automation.

Product
 

Iterable Launches Advanced Marketing Insights

Iterable introduces advanced marketing insights with new features: Data Sync, Creative Library, and Global Suppression List. Data Sync integrates engagement data with cloud warehouses for unified performance views. Creative Library centralizes brand assets, while Global Suppression List enhances compliance and brand protection. These tools aim to streamline marketing operations, ensuring consistent, data-driven growth.

Product
 

Iterable Introduces Insights and Controls for Marketing Campaigns

Iterable has launched new insights and control capabilities for its AI-driven marketing platform. These enhancements include Data Sync for seamless data integration, a Global Suppression List for compliance, and a Creative Library for asset management. These features aim to improve campaign precision, compliance, and operational efficiency, benefiting enterprises, marketing agencies, and SMBs by enabling more effective multi-channel marketing strategies.

Product
 

Iterable Launches Advanced Insights and Control Features to Elevate ...

Iterable has launched new features including Data Sync, Global Suppression List, and Creative Library to enhance marketing campaigns. These tools provide marketers with improved data integration, compliance, and creative asset management, enabling efficient and consistent campaign execution. The updates aim to help marketing teams achieve growth with better insights and control.

Iterable, Inc Profile

Company Name

Iterable, Inc

Company Website

https://iterable.com/

Year Founded

2013

HQ Location

71 Stevenson St, #300, San Francisco, CA, 94105

Employees

501-1000

Social

Financials

SERIES E