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Jotform: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Jotform
Brand: Jotform
Rating: 4.53 (5565 reviews)

4.53 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(5565)

Online form builder & form creator for every business

Jotform Overview

Jotform offers a streamlined form creation experience with its drag-and-drop builder. This tool enables businesses to efficiently craft custom forms and surveys, facilitating the collection of registrations, applications, orders, and payments. A distinctive feature is its ease of use, making it accessible for users with varying technical expertise. Jotform supports diverse business needs, from event registrations to customer feedback, enhancing data collection processes. Its flexibility in form design and functionality caters to a wide range of sectors, providing a versatile solution for demand generation activities.

Use Cases

Customers recommend Sending & Publishing Communications, Sales Document Management, Workflow Management, as the business use cases that they have been most satisfied with while using Jotform.

Other use cases:

Engagement Management
Customer Feedback Management
Collaboration
Social Media Management
Generation Of New Leads
Lead Qualification
Content Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Jotform.

Other priorities:

Increase Sales & Revenue
Launch New Products
Improve Internal Communications
Scale Best Practices
Build Brand Awareness
Enter New Markets Internationally Or Locally
Manage Risk
Grow Market Share
Establish Thought Leadership
Improve Efficiency
Improve Digital And Social Presence
Improve Consistency

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Jotform Use-Cases and Business Priorities: Customer Satisfaction Data

Jotform works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.

Jotform's features include Feedback Surveys, Templates, Personalization, etc. and Jotform support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Jotform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19" - Ryan Wilcoxson

Jotform, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Jotform offers a free, drag-and-drop form builder for creating forms and surveys. Registrations, applications, orders, and payments can be collected easily.

Popular Business Setting

for Jotform

Top Industries

Education
Marketing and Advertising
Non-Profit Organization Management

Popular in

Small Business
Mid Market
Large Enterprise

Jotform is popular in Education, Marketing And Advertising, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Jotform Use Cases

Why is Jotform the best choice for Sending & Publishing Communications?

JotForm facilitates the creation and publication of online forms, enabling users to collect data and send email notifications based on form submissions. The platform allows users to integrate forms into their websites and automate email responses based on location and other factors. JotForm is limited in its ability to send emails to multiple recipients based on form data.

"...I liked the ease of access and use for putting together and publishing surveys for a large group of people. . ...." Peer review by Nathalie G., Fundraising Assistant

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What Are the key features of Jotform for Sales Document Management?

Jotform enables businesses to create, collect, store, and manage digital contracts and agreements. It offers mobile-friendly integrations and e-signature tools for efficient contract processing. The platform has limitations in printing complete contracts, including form fields and formatting.

"...Customer answers questions, presses Submit, a fully completed contract is front and center WITH a Docusign sign on to e sign the contract! . ...." Peer review by Rod F., Business Development, Financial Services

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What makes Jotform ideal for Workflow Management?

Jotform provides workflow management capabilities that simplify data collection and processing through customizable forms, automated notifications, and integrations with other applications. The platform allows users to define workflows for different scenarios, enabling them to route data based on specific criteria and streamline processes. However, Jotform's workflow management lacks some advanced features for complex business processes.

"...Say goodbye to transferring files manually and automate your workflow with Jotform s Dropbox integration!..." Dropbox - File Sharing & Storage

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How can Jotform optimize your Engagement Management Workflow?

JotForm enables businesses to manage engagement through various form types for different purposes. It offers features like skip logic, widgets, and customizable notifications, streamlining interactions with customers and employees. JotForm's limitations include occasional bugs and lack of prompt response to some issues.

"...The paper waivers were rarely entered into the system, and the company missed opportunities to follow up with potential customers...." Case Study Mike’s Bikes

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What makes Jotform ideal for Customer Feedback Management?

Jotform facilitates the collection of customer feedback through the creation of surveys and forms. It offers a wide range of applications, encompassing customer satisfaction surveys, event registration, and employee feedback. While Jotform excels in gathering data, its analytical capabilities are limited.

"...I've used the software for membership profiles, client surveys and more...." Peer review by Pam L., Non-Profit Organization Management

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51+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Jotform solved their Other Demand Generation needs. Cuspera uses 5565 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Ryan Wilcoxson	Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Randy Tolentino IT administrator Hanseo University’s general studies department	JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Adamo Donovan	We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan

CUSTOMERS	TESTIMONIALS
Ryan Wilcoxson	Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 Testimonial By Ryan Wilcoxson
Randy Tolentino IT administrator Hanseo University’s general studies department	JotForm is a great online platform that gives users the freedom to design forms suitable for their needs Testimonial By Randy Tolentino
Adamo Donovan	We use JotForm as a signup tool for student volunteers and healthcare professionals who want to request help with one or more of their daily tasks, Testimonial By Adamo Donovan

Case Studies

Food & Beverages

CASE STUDY New Riff Distilling

New Riff Distilling improved efficiency using Jotform, enhancing operations and brand recognition, which led to increased visibility, including a mention in the New York Times.

Case Study Park County, Montana,

How Park County, Montana, uses JotForm to combat COVID-19

Case Study Dr. Miami

How Dr. Miami uses JotForm to collect patient information.

Case Study Sara Fabel

How a World-Renowned Tattoo Artist Manages Her Business with JotForm

Case Study Corcoran

How a trade show organizer used JotForm to re-strategize in 2020

Education

CASE STUDY Miami-Dade County Public Schools

Miami-Dade County Public Schools enhanced its efficiency by adopting Jotform Enterprise, streamlining processes like event management and summer school registration, impacting over 2,000 attendees an...d multiple departments.

Welcome to Jotform

Frequently Asked Questions(FAQ)

for Jotform

What is Jotform?

JotForm is an online form builder that makes it easy to create robust forms and collect important data to gathering better information to power the business. It also helps to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more and is used in nonprofits, educational institutions, small businesses, and enterprises.

It is a digital workplace productivity tool that provides a powerful ROI across the entire organization. JotForm offers integration with popular enterprise products such as Active Directory, which provides the highest industry standards to help protect the information and geolocalization to host the account almost anywhere in the world using Amazon Web Services (AWS), Google Cloud and Microsoft Azure. It also helps to meet data privacy requirements and can import the current forms from legacy environments to ensure a smooth transition with the help of the migration tool.

Some of its features include creating HIPAA Forms effortlessly, stay organized with personalized columns, collaborate to keep the team in the loop, convert the PDF to HTML Web Forms, visualize and present the data in seconds, improve the data collection, and many more.

What is Jotform used for?

Jotform is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Sending & Publishing Communications, Sales Document Management and Workflow Management .