LINK Mobility Overview

LINK Mobility transforms mobile communication with its CPaaS and mobile messaging services. It enables businesses to engage customers, partners, and employees through a dynamic omnichannel strategy. The platform supports rapid deployment, allowing businesses to initiate meaningful conversations in minutes. Industries leveraging LINK Mobility's solutions benefit from award-winning RCS capabilities that enhance customer interaction. This service is vital for sectors requiring immediate and effective communication, ensuring every message counts.

Use Cases

Customers recommend Engagement Management, Communication Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using LINK Mobility.

Other use cases:

  • Loyalty Management
  • Offer Management
  • Lifetime Value Management
  • Campaign Management
  • Generation Of New Leads
  • Contact List Management
  • Digital Signature
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LINK Mobility.

Other priorities:

  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
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LINK Mobility Use-Cases and Business Priorities: Customer Satisfaction Data

LINK Mobility works with different mediums / channels such as Promotions. Chat. and Text SMS.

LINK Mobility's features include Personalization, Alerts: Popups & Notifications, Feedback Surveys, etc. and LINK Mobility support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also LINK Mobility analytics capabilities include Custom Reports, and Analytics.

LINK Mobility, Attentive, Alpha Anywhere, Onesignal, Feedier, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mobile messaging is a key driver in modern communication, enabling closer dialogue between businesses and customers. It can be integrated with other technologies to enrich interactions.

LINK Mobility Customer wins, Customer success stories, Case studies

What makes LINK Mobility ideal for Engagement Management?

How does LINK Mobility address your Communication Management Challenges?

Why is LINK Mobility the best choice for Customer Feedback Management?

Why is LINK Mobility the best choice for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well LINK Mobility solved their Mobile Marketing needs. Cuspera uses 678 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Zulka - Consumer Goods

LINK Mobility's WhatsApp Business API and chatbot cut Zulka's order times by 98%. Zulka automated sales, payment, and delivery using MyLinkConnect. Order volume rose by 300%. Overall sales increased ...by 159%. Repeat purchases grew by 200%. Customer satisfaction improved with faster, more personal service.

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DHL Express - Transportation/trucking/railroad

DHL Express used RCS messaging with LINK Mobility to improve delivery alerts. Customers now get secure, branded messages with real-time updates. RCS lets DHL show verified sender identity and interac...tive delivery options. This builds trust and makes tracking easier. Customers in Germany manage deliveries with more confidence and better engagement.

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Gamm vert - Retail

LINK Mobility's RCS messaging helped Gamm vert boost catalog engagement. The campaign achieved an 80% average read rate and a 16.39% engagement rate. RCS click rates were 4 times higher than SMS. Gam...m vert saw a 44% RCS compatibility rate. The brand now uses RCS for more promotions and loyalty campaigns.

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Forte Digital - Information Technology And Services

Forte Digital used LINK Mobility’s MyLINK MarketingPlatform and SMS APIs to improve omnichannel messaging for its clients. The company needed scalable communication tools for marketing automation and... real-time engagement. LINK’s solutions enabled targeted SMS campaigns, smart segmentation, and RCS strategies. Forte Digital’s clients saw improved marketing ROI and higher personalization in customer journeys, with a successful RCS pilot for Christiania Belysning.

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MAAF Assurances - Insurance

LINK Mobility's RCS platform helped MAAF Assurances reach 150,681 customers in France. The campaign achieved an 89% open rate and 31% total campaign exposure. MAAF used interactive, branded messaging... to boost engagement and gather customer feedback. The solution improved communication efficiency and customer profiling. MAAF saw strong internal interest for wider adoption within the Covéa group.

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METRO Germany - Retail

LINK Mobility's RCS-powered METRO Chat helped METRO Germany modernize customer messaging. METRO replaced WhatsApp with a secure, branded RCS channel integrated into customers’ default messaging apps.... The rollout reached all major German networks and smartphone platforms. METRO saw higher open and conversion rates compared to email. The solution enabled rich media campaigns and improved customer engagement.

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Frequently Asked Questions(FAQ)

for LINK Mobility

What is LINK Mobility used for?

LINK Mobility is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Customer Feedback Management .

What are the top features of LINK Mobility?

Personalization, Alerts: popups & Notifications and Feedback surveys are some of the top features of LINK Mobility.

What are LINK Mobility alternatives?

Attentive, Alpha Anywhere, Onesignal and Feedier are popular alternatives for LINK Mobility.

Where is LINK Mobility located?

LINK Mobility is headquartered at Langkaia 1 – Havnelageret 0150 Oslo Norway.
lightning

Peers used LINK Mobility for engagement management and communication management

LINK Mobility Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.15/5 ★

Read Reviews (43)
Analytics

3.99/5 ★

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.94/5 ★

Read Reviews (1)
Custom Reports

4.15/5 ★

Read Reviews (43)
Analytics

3.99/5 ★

Read Reviews (29)

Software Failure Risk Guidance

?

for LINK Mobility

Overall Risk Meter

Low Medium High

Top Failure Risks for LINK Mobility

LINK Mobility Group News

Financial

LINK Mobility: Q4 2025 Trading Update - TradingView

LINK Mobility reported strong Q4 2025 results with a gross profit of NOK 436 million and adjusted EBITDA of NOK 213 million. The company achieved 8% organic growth in fixed currency, driven by high-margin products and increased digital messaging adoption. LINK's strategy includes inorganic growth, evidenced by acquiring Reach-Data in the UK. The company plans further European market consolidation through M&A, targeting a 10% EBITDA increase via acquisitions.

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Financial

LINK Mobility: Q4 2025 Trading Update - marketscreener.com

LINK Mobility reported a Q4 2025 trading update, showing a 6% increase in gross profit, including M&A, but a 4% organic decline due to issues in the Global Messaging segment. Despite this, LINK achieved record customer contract wins and expects growth to resume, driven by strong CPaaS demand. Full financial results will be released on February 12, 2026.

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Awards

LINK Wins Best Customer Interaction Solution with Juniper

LINK Mobility has been awarded the Platinum Winner for Best Customer Interaction Solution by Juniper Research for its MyLINK Connect platform. This solution enhances conversational engagement across channels like WhatsApp and SMS, offering a no-code visual flow builder and AI framework. The award highlights LINK Mobility's leadership in transforming customer interactions with scalable, compliant, and personalized solutions.

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Product

Traficom issues new SMS sender ID regulation in Finland

LINK Mobility will guide customers in complying with Finland's new SMS sender ID regulation by Traficom, effective May 2026. The regulation mandates authorization of sender IDs to prevent fraud. LINK Mobility will manage the authorization process and offer protection services to ensure uninterrupted SMS delivery and sender credibility.

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LINK Mobility Group Profile

Company Name

LINK Mobility Group

Company Website

//linkmobility.com

HQ Location

Langkaia 1 – Havnelageret 0150 Oslo Norway

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

PRIVATE