Feedier Overview
Feedier empowers organizations to comprehensively manage the Voice of the Customer journey. This platform facilitates the collection, analysis, and transformation of customer feedback into actionable insights. Businesses utilize Feedier to streamline feedback processes, reducing manual tasks and enhancing response efficiency. By converting customer voices into revenue opportunities, Feedier supports decision-making and strategic planning. Its enterprise-ready capabilities ensure scalability for large organizations, while its all-in-one design simplifies customer intelligence management.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, as the business use cases that they have been most satisfied with while using Feedier.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Feedier.
Feedier Use-Cases and Business Priorities: Customer Satisfaction Data
Feedier works with different mediums / channels such as E-Mail. and Text SMS.
Feedier's features include Embedded Survey Forms, Gamification, Rewards, etc. and Feedier support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Feedier analytics capabilities include Analytics, and Custom Reports.
Reviews
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback." - Tanpong Sukhonpanich
Feedier, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Feedier is an AI-driven Customer Intelligence platform. It elevates digital transformation with its intuitive design.
Popular Business Setting
for Feedier
Top Industries
- Marketing and Advertising
- Education
- Computer Software
Popular in
- Small Business
- Enterprise
- Mid Market
Feedier is popular in Marketing And Advertising, Education, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Feedier Use Cases
How does Feedier facilitate Collecting Feedback?
Why is Feedier the best choice for Engaging Conversational Surveys?
What Are the key features of Feedier for Loyalty Management?
What benefits does Feedier offer for Communication Management?
How does Feedier facilitate Rating And Review Management?
30+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Feedier solved their Customer Feedback Management needs. Cuspera uses 1784 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. Testimonial By Tanpong Sukhonpanich |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tanpong Sukhonpanich Head of Product |
Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. Testimonial By Tanpong Sukhonpanich |
Video
What is Feedier? Demo of the CX solution
Frequently Asked Questions(FAQ)
for Feedier
What is Feedier?
Feedier is an all-in-one Feedback management platform that connects people with Feedback giving teams the knowledge and understanding to connect with their end-users using Feedback data and gives the ability to make the right decisions for the future. It helps to enhance customer relationships, acquire customers and improve efficiency.
Feedier allows to easily create a new form, set the branding and share it through the preferred channel. It also creates interactive feedback forms that are fully branded, with a responsive design and entirely customizable to fit all the needs, gathers and automates feedback from all sources into one platform by connecting to the operational systems and map the end-user journeys and so on.
Some of its features include reconnect and turn the Feedback into an innovation leverage, listen and act at every level of the company, measure real-time satisfaction, collect valuable insights and create loyalty with rewards, create long-term loyalty with quality Feedback, and more.
What is Feedier used for?
What are the top features of Feedier?
Who uses Feedier?
What are Feedier alternatives?
Where is Feedier located?
Peers used Feedier for Collecting feedback and Engaging conversational surveys
Feedier Competitors
Feedier Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (193) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (89) |
| Custom Reports | Read Reviews (193) |
Feedier Integrations
Feedier integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Feedier
Software Failure Risk Guidance
?for Feedier
Overall Risk Meter
Top Failure Risks for Feedier
Alcméon. News
Version 3.25: Tailored KPI management and enriched correlations
Feedier's version 3.25 introduces tailored KPI management and enriched correlations, enhancing feedback analysis efficiency.
Version 3.24: Contextual attribute analysis and intelligent segmentation
Version 3.24 of Feedier introduces innovations for feedback analysis, including contextual attribute analysis and intelligent segmentation, enhancing data management.
V3.23: Simplified assignments and optimised team management
Feedier.com releases Version 3.23, enhancing assignment creation and team management, with updates in technology, security, and compliance.
V3.22.0: Key Updates to Drive Efficient Data Management and Team Collaboration
Feedier's Version 3.22.0 introduces updates for efficient data management and team collaboration, enhancing features like AI, feedback centralization, and intelligent reports.
Alcméon. Profile
Company Name
Alcméon.
Company Website
https://feedier.comHQ Location
165 Avenue de Bretagne, Lille, Hauts-de-France 59000, FR
Employees
01-10
Social
Financials
PRIVATE
