SurveyMethods: Product updates, Customer stories, and Insights | 2026 Cuspera

SurveyMethods Product Overview

SurveyMethods offers a robust platform for collecting and analyzing customer feedback with unique features tailored for insightful data gathering. Known for its high customer satisfaction rating, this survey tool stands out in the industry with its award-winning capabilities that combine ease of use and affordability. SurveyMethods supports users in crafting targeted questions to derive actionable insights, enhancing decision-making processes. As part of the top 20 survey software recognized by Capterra in 2020, it boasts a satisfaction score of 49 out of 50, reflecting its effectiveness in meeting user needs. The platform is designed for businesses seeking to understand customer sentiments deeply, facilitating strategic improvements based on reliable data.

Reviews

"As a small nonprofit, we use the software for registration for meetings and doing surveys to get input from people who participate in our activities. It is very important to have a tool that is simple for the end user to complete and for the adminis...trator to implement and get reports. I have found that it is a superior tool to the Constant Contact service that we used to have." - Debra Bowyer

"We have been using SurveyMethods for approximately four years to train students in online research techniques. To date we have sent out into the world several hundred young professionals with sophisticated online survey skills. SurveyMethods is easy... to learn, use and adapt to various situations be they for business, non-profit organizations or education. We have attempted to utilize other online survey research services, but none provides the flexibility and adaptability that Survey Methods provides." - Neil Alperstein