Shopify Overview

Shopify offers a 3-day free trial to start or grow an e-commerce business. It provides tools to manage all aspects of the business efficiently.

Use Cases

Customers recommend Advertisement, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shopify.

Other use cases:

  • Products & Pricelist Management
  • Communication Management
  • Social Media Management
  • Loyalty Management
  • Content Management
  • Order Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Launch New Products
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Efficiency
  • Increase Average Basket Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Reduce Bounce
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Navigation
  • Improve Visibility
  • Manage Risk
See all business priorities See less business priorities

Shopify Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify works with different mediums / channels such as Social Media. Facebook. Offline etc.

Shopify's features include Templates, SEO, Widgets, etc. and Shopify support capabilities include Chat Support, Email Support, AI Powered, etc. also Shopify analytics capabilities include Analytics, and Custom Reports.

Reviews

"Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on ne...w markets, and not have to worry about the operational logistics that they provide for us." - Bob Kim

Shopify, WooCommerce, BigCommerce, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify

Top Industries

  • Retail
  • Marketing and Advertising
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify is popular in Retail, Marketing And Advertising, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify Use Cases

How can Shopify optimize your Engagement Management Workflow?

What makes Shopify ideal for Helpdesk Management?

What benefits does Shopify offer for Products & Pricelist Management?

Why is Shopify the best choice for Communication Management?

101+ more Business Use Cases

119 buyers and buying teams have used Cuspera to assess how well Shopify solved their E-Commerce Platform needs. Cuspera uses 50360 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods

Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples

We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten
CUSTOMERS TESTIMONIALS
Shopify testimonial

Bob Kim

Head of IT

Momofuku Goods

Shopify Plus is the backbone of our business. As we continue to grow, Shopify Plus and ShipHero will grow with us. They are the scaffolding. They're the lattice upon which this entire thing is built. We can focus on growing the business, focus on new markets, and not have to worry about the operati...onal logistics that they provide for us.

Testimonial By Bob Kim
Shopify testimonial

Andy Lee

Senior Director, Digital Product Management

Staples

We were having issues with basic things—running promotions, updating basic tools like checkout and search and payments. We really fell behind from a table stakes perspective. Testimonial By Andy Lee
Shopify testimonial

Blake Van Putten

Founder

CISE

When we onboarded with Shopify Fulfillment Network, we had 1,000+ preorders backlogged. [They] pushed out the orders in literally a day and a half. We didn't have to spend any time on it and were instead able to focus on creating a complete, top-notch mobile experience for our customers. Testimonial By Blake Van Putten

Case Studies

COMPANY INDUSTRY CASE STUDIES
Shopify case study
Apparel & Fashion
Apparel & Fashion
Case Study Chubbies

How Chubbies grew 50% YoY and built a supply chain to scale its vintage shorts brand with Shopify

Read More
Shopify case study
Consumer Goods
Consumer Goods
Case Study Happy Hippo Bath Co

How Happy Hippo drives 4.7X return on ad spend and gains 86% new customers with Shopify

Read More
Shopify case study
Retail
Retail
Case Study Staples

How Staples replatformed in half the time, for half the cost, on its way to record sales with Shopify

Read More

Frequently Asked Questions(FAQ)

for Shopify

What is Shopify?

Shopify is an e-commerce platform that helps sellers to start, run and grow their business online.

Shopify helps sellers to start their online business with store and brand building support. Shopify lets sellers to sell both online and in-person with e-commerce site, POS, selling through social media channels. Shopify helps sellers in their marketing with audience targeting and campaign management and campaign insights.

Finally Shopify helps sellers to manage their business with order management, fulfilment and payment systems, website builder, SEO optimization, email templates etc.

What is Shopify used for?

Shopify is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Advertisement, Engagement Management and Helpdesk Management .

What are the top features of Shopify?

Templates, SEO and Widgets are some of the top features of Shopify.

Who uses Shopify?

Shopify is used by Retail, Marketing And Advertising and Apparel & Fashion among other industries.

What are Shopify alternatives?

WooCommerce, BigCommerce, Shopify Plus and Ecwid are popular alternatives for Shopify.

Where is Shopify located?

Shopify is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify for advertisement and engagement management

Shopify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (95)
Analytics

4.14/5

Read Reviews (1571)
Custom Reports

3.68/5

Read Reviews (7950)

Software Failure Risk Guidance

?

for Shopify

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify

Shopify International Ltd News

Shopify Partners with Bitrise to Boost Mobile Development - ChannelX

Shopify partners with Bitrise to enhance mobile development capabilities.

20/03/2025 - source

Nowutalk AI Launches Voice-First Sales Agent for Shopify Stores, Empowering E ... - PR.com

Nowutalk AI has launched a voice-first sales agent for Shopify stores, providing e-commerce owners with real-time insights.

12/03/2025 - source

CQL Named Shopify Top-Tier Platinum Partner | Business Wire

CQL has been recognized as a Platinum Tier Shopify Partner, the highest status in Shopifys Partner program, for delivering significant client work and expertise on Shopify's platform.

26/02/2025 - source

Shopify International Ltd Feeds

Shopify acquires AI search startup Vantage Discovery - The American Bazaar

Shopify has acquired Vantage Discovery, an AI search startup, to enhance its AI capabilities for e-commerce retailers by offering personalized search results using large language models.

16/03/2025 - source

Shopify acquires search startup Vantage Discovery for undisclosed amount - BetaKit

Shopify has acquired AI-powered search startup Vantage Discovery to enhance its semantic search capabilities for merchants.

16/03/2025 - source

Shopify (SHOP) Down 19.9% Since Last Earnings Report: Can It Rebound? - Yahoo Finance

Shopify's stock has decreased by 19.9% since its last earnings report, raising questions about its potential to rebound.

12/03/2025 - source

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C