LoyaltyTrac® Overview
Performance Loyalty Group delivers dealership loyalty and prepaid maintenance programs tailored for automotive dealers. These programs are crafted to enhance customer retention by providing tailored solutions that align with dealership profitability goals. Performance Loyalty Group focuses on creating long-term customer relationships through strategic loyalty initiatives. The platform's unique approach integrates dealership-specific tools that cater to the automotive industry's needs, ensuring dealers have the right resources to foster customer loyalty. This focus on dealer-specific solutions highlights the company's commitment to profitability and customer satisfaction in the competitive automotive market.
Use Cases
Customers recommend Loyalty Management, Helpdesk Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using LoyaltyTrac®.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LoyaltyTrac®.
LoyaltyTrac® Use-Cases and Business Priorities: Customer Satisfaction Data
LoyaltyTrac®'s features include Rewards, and Gamification. and LoyaltyTrac® support capabilities include 24/7 Support, Email Support, Chat Support, etc. also LoyaltyTrac® analytics capabilities include Analytics, and Custom Reports.
Reviews
"We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubl...ed and customer-pay spend increased from $207 to $222 per repair order" - Roy Reynolds
LoyaltyTrac®, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
LoyaltyTrac is a cost-effective rewards and retention platform for the automotive industry, enabling businesses to manage loyalty programs, run marketing campaigns, and track metrics. It integrates seamlessly with third-party systems and supports over 60 DMS.
Popular Business Setting
for LoyaltyTrac®
Top Industries
- Oil & Energy
- Automotive
Popular in
LoyaltyTrac® is popular in Oil & Energy, and Automotive, and is widely used by
Comprehensive Insights on LoyaltyTrac® Use Cases
What benefits does LoyaltyTrac® offer for Loyalty Management?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well LoyaltyTrac® solved their Customer Loyalty Management needs. Cuspera uses 133 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubled and customer-pay spend increased from $207 to $...222 per repair order |
|
Customer-pay revenue is up 30% this year over last year and last year was our best CP year ever! My gross profit per month has doubled while on the LoyaltyTrac program Testimonial By Tom Kashman |
|
By more precisely marketing our services to customers, we were able to reduce our advertising costs by more than $120,000 per year. The gains are significant and measurable Testimonial By Jim Crutcher |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Roy Reynolds Richfield Bloomington Honda |
We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubled and customer-pay spend increased from $207 to $...222 per repair order |
|
Tom Kashman Tom Wood Ford |
Customer-pay revenue is up 30% this year over last year and last year was our best CP year ever! My gross profit per month has doubled while on the LoyaltyTrac program Testimonial By Tom Kashman |
|
Jim Crutcher Berge Ford |
By more precisely marketing our services to customers, we were able to reduce our advertising costs by more than $120,000 per year. The gains are significant and measurable Testimonial By Jim Crutcher |
Video
LoyaltyTrac Dealer Currency Walkthrough
Peers used LoyaltyTrac® for loyalty management and helpdesk management
LoyaltyTrac® Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (4) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for LoyaltyTrac®
Top Failure Risks for LoyaltyTrac®
Affinitiv Inc. Profile
Company Name
Affinitiv Inc.
Company Website
https://www.performanceloyalty.com/HQ Location
2333 San Ramon Valley Boulevard, Suite 425, San Ramon, CA 94583, US
Employees
11-50
Social
Financials
PRIVATE
