MadCap Flare Overview

Madcap-Flare is the top technical documentation solution. A free 30-day trial shows why technical writers favor MadCap Software.

Use Cases

Customers recommend Sending & Publishing Communications, Content Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using MadCap Flare.

Other use cases:

  • Knowledge Management
  • Workflow Management
  • Training & Onboarding
  • Collaboration
  • Engagement Management
  • Contract Management
  • Social Media Analytics
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Business Priorities

Improve Consistency and Acquire Customers are the most popular business priorities that customers and associates have achieved using MadCap Flare.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Navigation
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Scale Best Practices
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MadCap Flare Use-Cases and Business Priorities: Customer Satisfaction Data

MadCap Flare works with different mediums / channels such as Website. Phone Calls. User Generated Content etc.

MadCap Flare's features include Templates, Widgets, Personalization, etc. and MadCap Flare support capabilities include Chat Support, 24/7 Support, Email Support, etc. also MadCap Flare analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Several source control systems to choose from, including Git and Subversion Out-of-the box HTML5 templates and ability to produce a functioning knowledge base or help site (really any kind of site) without tinkering with a thousand settings Madcap Analyzer to automate tasks that normally take forever One of the best and most passionate communities, from Madcap Software support to the user forums and groups..." Peer review by Jen W., Information Technology and Services

MadCap Flare, Responsive, formerly RFPIO, Easygenerator, Articulate Storyline, Buzzsprout, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MadCap Flare

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Small Business

MadCap Flare is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on MadCap Flare Use Cases

What solutions does MadCap Flare provide for Sending & Publishing Communications?

How does MadCap Flare address your Content Management Challenges?

How does MadCap Flare facilitate Helpdesk Management?

What benefits does MadCap Flare offer for Knowledge Management?

How does MadCap Flare facilitate Workflow Management?

23+ more Business Use Cases

15 buyers and buying teams have used Cuspera to assess how well MadCap Flare solved their Authoring and Publishing needs. Cuspera uses 1540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
MadCap Flare case study

Blue Coat
Computer Software
Computer Software
CASE STUDY Blue Coat

The case study details Blue Coat's success with MadCap Software, improving documentation efficiency by 40%, enhancing user experience, and reducing costs.

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MadCap Flare case study

Mirakl
Computer & Network Security
Computer & Network Security
CASE STUDY Mirakl

Mirakl uses MadCap Flare to build a documentation portal, improving answer accessibility for customers and employees. This enhances efficiency and user satisfaction.

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MadCap Flare case study

Verint
Information Technology and Services
Information Technology and Services
CASE STUDY Verint

Verint successfully utilizes MadCap Flare for efficient, single-source publishing, achieving streamlined HTML5 help and PDF documentation delivery.

Read More

Video

Getting Started with MadCap Flare

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Frequently Asked Questions(FAQ)

for MadCap Flare

What is MadCap Flare?

MadCap Flare is authoring and publishing software that helps content developers and technical writers. It is built with a goal to streamline content delivery, while ensuring readers have access to the content they need, in any format and language, on any device.

It manages the entire content development workflow, from importing and content creation, to subject matter expert contribution and review, to multi-channel publishing, translation and integrated cloud-based workflows. It enables content developers to create, publish, and manage content in multiple formats including desktop, online, mobile, and print. The platform allows technical writers to create PDF user guides, responsive HTML5 online help, policy and procedure manuals, API documentation, maintenance manuals, and illustrated parts catalogs.

Some of its features include patented XML editor, single-source authoring, multichannel publishing, project management, content management, and integrated cloud-based editing.

What is MadCap Flare used for?

MadCap Flare is a Authoring and Publishing Software mainly used by its customers to Improve Consistency and Acquire Customers by Sending & Publishing Communications, Content Management and Helpdesk Management .

What are the top features of MadCap Flare?

Templates, Widgets and Personalization are some of the top features of MadCap Flare.

Who uses MadCap Flare?

MadCap Flare is used by Computer Software, Information Technology And Services and Internet among other industries.

What are MadCap Flare alternatives?

Responsive, Formerly RFPIO, Easygenerator, Articulate Storyline and Buzzsprout are popular alternatives for MadCap Flare.

Where is MadCap Flare located?

MadCap Flare is headquartered at 9191 Towne Centre Dr, 150, San Diego, California 92122, US.
lightning

Peers used MadCap Flare for sending & publishing communications and content management

MadCap Flare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Analytics

4.15/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (176)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.59/5 ★

Read Reviews (5)
Analytics

4.15/5 ★

Read Reviews (28)
Custom Reports

3.61/5 ★

Read Reviews (176)

Software Failure Risk Guidance

?

for MadCap Flare

Overall Risk Meter

Low Medium High

Top Failure Risks for MadCap Flare

MadCap Software, Inc News

MadCap Software Bridges Silos of Corporate Content with Latest Product Offerings

MadCap Software, Inc. Publish to Syndicate fosters collaboration across technical and learning and development teams; CCMS-Central Connector offers a ...

17/06/2024 - source

MadCap Software, Inc Profile

Company Name

MadCap Software, Inc

Company Website

https://www.madcapsoftware.com/

HQ Location

9191 Towne Centre Dr, 150, San Diego, California 92122, US

Employees

51-100

Social

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Financials

PRIVATE