MuleSoft Anypoint Platform Overview

MuleSoft Anypoint Platform streamlines API development and integration with secure deployment and management. Time is saved through code reuse, catering to both simple and complex projects.

Use Cases

Customers recommend Communication Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using MuleSoft Anypoint Platform.

Other use cases:

  • Helpdesk Management
  • Knowledge Management
  • Collaboration
  • Sales Document Management
  • Workflow Management
  • Community Building
  • Business Development
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MuleSoft Anypoint Platform.

Other priorities:

  • Improve Efficiency
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Internal Communications
  • Launch New Products
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MuleSoft Anypoint Platform Use-Cases and Business Priorities: Customer Satisfaction Data

MuleSoft Anypoint Platform works with different mediums / channels such as Website. and Phone Calls.

MuleSoft Anypoint Platform's features include Templates, Widgets, Personalization, etc. and MuleSoft Anypoint Platform support capabilities include Phone Support, Email Support, Chat Support, etc. also MuleSoft Anypoint Platform analytics capabilities include Custom Reports, and Analytics.

Reviews

"With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past." - Marian Haus

MuleSoft Anypoint Platform, Helpcrunch, Lokalise, Miro, iSpring Suite, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MuleSoft Anypoint Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Telecommunications

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

MuleSoft Anypoint Platform is popular in Information Technology And Services, Computer Software, and Telecommunications and is widely used by Large Enterprise, Enterprise, and Mid Market.

MuleSoft Anypoint Platform Customer wins, Customer success stories, Case studies

How can MuleSoft Anypoint Platform enhance your Communication Management process?

Why is MuleSoft Anypoint Platform the best choice for Onboarding?

What makes MuleSoft Anypoint Platform ideal for Engagement Management?

Why is MuleSoft Anypoint Platform the best choice for Helpdesk Management?

How efficiently Does MuleSoft Anypoint Platform manage your Knowledge Management?

16 buyers and buying teams have used Cuspera to assess how well MuleSoft Anypoint Platform solved their Collaboration and Productivity needs. Cuspera uses 4006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

CUSTOMERS TESTIMONIALS
MuleSoft Anypoint Platform testimonial

Marian Haus

Head of IT Systems, Operational CRM

BMW

With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past. Testimonial By Marian Haus
MuleSoft Anypoint Platform testimonial

Dinesh Keswani

Group CTO and CIO of Retail Digital Banking

HSBC

We can easily integrate with new internal and external applications and create new digital capabilities. Testimonial By Dinesh Keswani
CUSTOMERS TESTIMONIALS
MuleSoft Anypoint Platform testimonial

Marian Haus

Head of IT Systems, Operational CRM

BMW

With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past. Testimonial By Marian Haus
MuleSoft Anypoint Platform testimonial

Dinesh Keswani

Group CTO and CIO of Retail Digital Banking

HSBC

We can easily integrate with new internal and external applications and create new digital capabilities. Testimonial By Dinesh Keswani
 

Healthcare Is Short on People, But AI Is Closing the Gap

Salesforce's AI solutions, including Agentforce, are transforming healthcare by automating administrative tasks and improving patient access to care. UChicago Medicine, Transcend, Precina, and Simply...health are leveraging Salesforce's AI to enhance efficiency, reduce administrative burdens, and improve patient outcomes. These implementations demonstrate AI's potential to address healthcare workforce shortages and improve care delivery.

 

London Enterprises Accelerate AI-Driven CRM Adoption with Salesforce Agentforce - London Daily News

London enterprises are adopting Salesforce Agentforce to enhance AI-driven CRM capabilities, focusing on intelligent customer engagement and operational efficiency. Salesforce Agentforce integrates A...I into CRM workflows, offering intelligent automation, predictive insights, and conversational AI. This adoption aims to improve customer experience, increase sales effectiveness, and reduce operational friction, positioning businesses to better adapt to changing customer behaviors.

 

Salesforce (CRM) Is Down 6.9% After Winning $5.6 Billion Army AI Deal Has The Bull Case Changed - simplywall.st

Salesforce's Computable Insights subsidiary secured a 10-year, $5.6 billion contract with the U.S. Army to modernize data, cloud, and AI systems. This contract, alongside the EMBERPOINT wildfire mana...gement venture, positions Salesforce's Agentforce and Missionforce platforms as critical infrastructure for military and public safety operations, extending beyond its CRM roots.

Panasonic - Consumer Electronics

Panasonic used Salesforce AI to improve its service operations. The company wanted to make service faster and more efficient. They used assistive and autonomous AI tools from Salesforce. This helped ...Panasonic transform how they deliver service. The result was better support for their customers.

DeVry University - Education

Agentforce helped DeVry University support students from enrollment to course completion. The platform improved student engagement and streamlined support processes. DeVry used Agentforce to connect ...students with the right resources quickly. This led to better student experiences and smoother operations. The solution focused on education technology and student success.

BACA Systems - Manufacturing

Einstein 1 Sales helped BACA Systems double sales productivity. The company used Salesforce Data Cloud and AI to automate sales tasks and improve email engagement. AppExchange integrations cut delive...ry errors and saved 15 workdays per month. Flow Builder enabled fast, no-code automation for licensing and operations. BACA Systems now manages all sales and admin tasks in Salesforce, boosting efficiency and accuracy.

How to work with Version Control Systems in Anypoint Code Builder (ACB Feb'24 release)

Video Thumbnail

Frequently Asked Questions(FAQ)

for MuleSoft Anypoint Platform

What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is an integration platform that unlocks and integrates data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.

It delivers projects faster with access to hundreds of reusable connectors, integration templates, accelerators, and API designs for Salesforce, SAP, Oracle, Workday and more. It collaborates, tests, and provides feedback within the product, deploys easily to any cloud and on-premises with a single runtime, gains business insights with customizable dashboards and reports and sets up advanced protection policies to control access and defend critical APIs.

Some of its features are design and build APIs and integrations at lightning speed, deploy easily to any cloud and on-premises with a single runtime, gain real-time visibility and troubleshoot faster using one interface, protect the data from threats, and more.

What is MuleSoft Anypoint Platform used for?

MuleSoft Anypoint Platform is a Collaboration and Productivity Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Communication Management, Onboarding and Engagement Management .

What are the top features of MuleSoft Anypoint Platform?

Templates, Widgets and Personalization are some of the top features of MuleSoft Anypoint Platform.

Who uses MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is used by Information Technology And Services, Computer Software and Telecommunications among other industries.

What are MuleSoft Anypoint Platform alternatives?

Helpcrunch, Lokalise, Miro and ISpring Suite are popular alternatives for MuleSoft Anypoint Platform.

Where is MuleSoft Anypoint Platform located?

MuleSoft Anypoint Platform is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used MuleSoft Anypoint Platform for communication management and onboarding

MuleSoft Anypoint Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (399)
Analytics

3.99/5 ★

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (399)
Analytics

3.99/5 ★

Read Reviews (82)

MuleSoft Anypoint Platform Integrations

MuleSoft Anypoint Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.52/5 ★

Read Reviews (113)
Data Import

3.70/5 ★

Read Reviews (158)

Few API Integrations for MuleSoft Anypoint Platform

Software Failure Risk Guidance

?

for MuleSoft Anypoint Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for MuleSoft Anypoint Platform

Salesforce, Inc. News

M&A

Salesforce Advances AI Expansion With Cimulate Deal | PYMNTS.com

Salesforce has signed a definitive agreement to acquire Cimulate, enhancing its Agentforce Commerce platform with AI-powered product discovery and agentic commerce capabilities. The integration aims to offer more personalized and conversational shopping experiences. The transaction is expected to close in the first quarter of Salesforce's fiscal year 2027, with Cimulate's team joining Salesforce to support ongoing innovation.

Executive

Salesforce layoffs continue as high-ranking executives leave - TechTarget

Salesforce is experiencing significant executive departures, including the exits of Adam Evans, Ariel Kelman, Ryan Aytay, and Denise Dresser. These changes come amid ongoing layoffs affecting various teams, including Heroku, which is being sunsetted. CEO Marc Benioff's recent actions and comments have sparked internal controversy, with employees expressing concerns over Salesforce's ethical use of technology.

Product

Salesforce to stop selling enterprise Heroku subscriptions, scale back upgrades

Salesforce will cease offering new Enterprise Account subscriptions for its Heroku platform and reduce feature development, focusing instead on cybersecurity and reliability updates. Existing enterprise contracts can be renewed, and credit card users can continue using the platform. This shift aims to prioritize AI capabilities and long-term customer value.

Product

Agents in the enterprise: Salesforce and DeepL see productivity move the needle as use ...

Salesforce is advancing AI agent deployment in enterprises, emphasizing productivity gains and contextual intelligence. At the AI & Big Data Expo, Salesforce highlighted its agent "Hallie," used by Heathrow Airport for customer engagement. Salesforce's Paul OSullivan discussed the integration of deterministic workflows with agentic reasoning through Agent Script, enhancing AI's enterprise utility. Salesforce's recent enhancements for MuleSoft Agent Fabric and Agentforce Observability aim to improve AI agent monitoring and trust.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO