Optimizely Customized Commerce Overview

Optimizely Customized Commerce uses AI for personalized experiences, search rankings, and product recommendations. Individualized experiences are delivered effectively.

Use Cases

Customers recommend Engagement Management, Content Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Optimizely Customized Commerce.

Other use cases:

  • Digital Marketing
  • Channel Marketing
  • Training & Onboarding
  • Proposal & Quote Management
  • Order Management
  • Customer Feedback Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Optimizely Customized Commerce.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Launch New Products
  • Increase Average Basket Value
  • Establish Thought Leadership
See all business priorities See less business priorities

Optimizely Customized Commerce Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Customized Commerce works with different mediums / channels such as Website. Mobile. and Mobile App.

Optimizely Customized Commerce's features include Personalization, and Dashboard. and Optimizely Customized Commerce support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Optimizely Customized Commerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features ...(AI-driven recommendations, content personalization, etc.) as our own capabilities grow." - Adi Wickramaratne

Optimizely Customized Commerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Customized Commerce

Top Industries

  • Internet
  • Wholesale
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Optimizely Customized Commerce is popular in Internet, Wholesale, and Non-Profit Organization Management and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Optimizely Customized Commerce Use Cases

How can Optimizely Customized Commerce optimize your Engagement Management Workflow?

Why is Optimizely Customized Commerce the best choice for Content Management?

What makes Optimizely Customized Commerce ideal for Products & Pricelist Management?

How can Optimizely Customized Commerce enhance your Digital Marketing process?

What benefits does Optimizely Customized Commerce offer for Channel Marketing?

11 buyers and buying teams have used Cuspera to assess how well Optimizely Customized Commerce solved their E-Commerce Platform needs. Cuspera uses 925 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
Optimizely Customized Commerce testimonial

Markus Søderlind

E-Wheels

A key advantage of Optimizely is its hosting abilities. As E-Wheels grows, we get more traffic. We receive exponential site traffic during campaign periods and having a solid platform that ensures site uptime prevents revenue loss. That is very important to us! Testimonial By Markus Søderlind
Optimizely Customized Commerce testimonial

Maria Walmu

KappAhl

The conversion rate and the average buy is increasing more than the traffic. So we are converting customers that only bought physically before. They are buying more online. Testimonial By Maria Walmu
CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
Optimizely Customized Commerce testimonial

Markus Søderlind

E-Wheels

A key advantage of Optimizely is its hosting abilities. As E-Wheels grows, we get more traffic. We receive exponential site traffic during campaign periods and having a solid platform that ensures site uptime prevents revenue loss. That is very important to us! Testimonial By Markus Søderlind
Optimizely Customized Commerce testimonial

Maria Walmu

KappAhl

The conversion rate and the average buy is increasing more than the traffic. So we are converting customers that only bought physically before. They are buying more online. Testimonial By Maria Walmu

Case Studies

Apparel & Fashion

Case Study KappAhl

KappAhl converts physical customers to online shoppers

Food & Beverages

Case Study Dot Foods

Dot Foods simplifies with a customer-centric digital strategy

Professional Training & Coaching

CASE STUDY Dale Carnegie

Dale Carnegie's lead generation form redesign increased B2B ecommerce sales using split testing, optimizing high-value forms, and enhancing engagement, significantly boosting lead quality and convers...ion rates.

Non-Profit Organization Management

Case Study St John

How St John New Zealand handles 500K emergency calls a year

Hospitality

Case Study The Student Hotel

The Student Hotel brings hybrid co-living and working mobile Scaling-up to deliver the Complete Connected Community.

Manufacturing

Case Study Motoral

Motoral supplies 12.5% of orders through recommendations

Frequently Asked Questions(FAQ)

for Optimizely Customized Commerce

What is Optimizely Customized Commerce?

Optimizely Customized Commerce is a complete Digital Commerce Suite that has the industry’s highest ROI. It's an experience platform for digital shopping, and customer experience management.

Optimizely Customized Commerce helps to grow acquisition, conversion and retention, capabilities such as advanced segmentation, product recommendations, web experimentation and more.

Optimizely Customized Commerce capabilities include search and navigation, authoring and layout, promotions engine, order management, approval workflows, checkout and cart, catalog management, visitor groups, and more.

What is Optimizely Customized Commerce used for?

Optimizely Customized Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Content Management and Products & Pricelist Management .

What are the top features of Optimizely Customized Commerce?

Personalization, Dashboard are some of the top features of Optimizely Customized Commerce.

Who uses Optimizely Customized Commerce?

Optimizely Customized Commerce is used by Internet, Wholesale and Non-Profit Organization Management among other industries.

What are Optimizely Customized Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Optimizely Customized Commerce.

Where is Optimizely Customized Commerce located?

Optimizely Customized Commerce is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Customized Commerce for engagement management and content management

Optimizely Customized Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)

Software Failure Risk Guidance

?

for Optimizely Customized Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Customized Commerce

Optimizely, Inc. News

Product

Optimizely Debuts Agent Orchestration Platform at Annual Opticon Event - MarTech Cube

Optimizely unveiled its Agent Orchestration Platform, Opal, at the Opticon event. Opal enhances AI capabilities with specialized agents, a drag-and-drop interface, and seamless integration with existing tools. The platform supports tasks like content drafting and web performance analysis, aiming to streamline workflows and improve marketing efficiency.

Awards

Optimizely Named 'Best Content Management Platform' in 2025 MarTech Breakthrough Awards

Optimizely Named 'Best Content Management Platform' in 2025 MarTech Breakthrough Awards

Product

Introducing the Optimizely Experimentation MCP Server

Optimizely introduces the MCP Server for Experimentation, integrating AI-powered development tools with its platform. This server allows developers to manage feature flags and experiments directly from their IDE using natural language, enhancing workflow efficiency. Key features include development-integrated experimentation, real-time debugging, automated flag lifecycle management, and SDK code generation. The MCP Server operates locally, ensuring data security and instant performance. Currently in closed beta, it aims to revolutionize AI-driven experimentation.

Product

Optimizely Launches GEO-Ready CMS for AI Search Visibility

Optimizely has launched new features for its content management system (CMS) to enhance visibility in AI-powered search engines. The update introduces Generative Engine Optimization (GEO) tools, including Q&A field generation, GEO-specific metadata, and AI indexing enhancements. These features aim to help marketers optimize content for both human and AI audiences, addressing the evolving search landscape influenced by AI technologies like ChatGPT.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D