Product Business Settings

Optimizely Customized Commerce is popular in Internet, Wholesale, and Non-Profit Organization Management industries and is widely used by Mid Market, Enterprise, and Large Enterprise.

Optimizely Customized Commerce Product Overview

Optimizely Customized Commerce uses AI for personalized experiences, search rankings, and product recommendations. Individualized experiences are delivered effectively.

How satisfied the customers are with Optimizely Customized Commerce use-cases

Reviews

"We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features ...(AI-driven recommendations, content personalization, etc.) as our own capabilities grow." - Adi Wickramaratne
"The success of this project is about having the support of a proactive partner on the ground, one who deeply understands Optimizely CMS and in particular Optimizely Commerce. Made to Engage fulfilled this role with great success. Delivering a comple...x ecommerce project such as this, with a tight deadline for Black Friday, required a highly collaborative approach. We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy." - Michael Robinson

Optimizely Customized Commerce Customer Insights, Testimonials and Case Studies

How can Optimizely Customized Commerce enhance your Engagement Management process?

What benefits does Optimizely Customized Commerce offer for Content Management?

What benefits does Optimizely Customized Commerce offer for Products & Pricelist Management?

How efficiently Does Optimizely Customized Commerce manage your Digital Marketing?

Why is Optimizely Customized Commerce the best choice for Channel Marketing?

What is Optimizely Customized Commerce?

Optimizely Customized Commerce is a complete Digital Commerce Suite that has the industry’s highest ROI. It's an experience platform for digital shopping, and customer experience management.

Optimizely Customized Commerce helps to grow acquisition, conversion and retention, capabilities such as advanced segmentation, product recommendations, web experimentation and more.

Optimizely Customized Commerce capabilities include search and navigation, authoring and layout, promotions engine, order management, approval workflows, checkout and cart, catalog management, visitor groups, and more.

What is Optimizely Customized Commerce used for?

Optimizely Customized Commerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Content Management and Products & Pricelist Management .

What are the top features of Optimizely Customized Commerce?

Personalization, Dashboard are some of the top features of Optimizely Customized Commerce.

Who uses Optimizely Customized Commerce?

Optimizely Customized Commerce is used by Internet, Wholesale and Non-Profit Organization Management among other industries.

What are Optimizely Customized Commerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Optimizely Customized Commerce.

Where is Optimizely Customized Commerce located?

Optimizely Customized Commerce is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.

11 buyers and buying teams have used Cuspera to assess how well Optimizely Customized Commerce solved their E-Commerce Platform needs. Cuspera uses 925 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
Optimizely Customized Commerce testimonial

Michael Robinson

Eason & Son

The success of this project is about having the support of a proactive partner on the ground, one who deeply understands Optimizely CMS and in particular Optimizely Commerce. Made to Engage fulfilled this role with great success. Delivering a complex ecommerce project such as this, with a tight dea...dline for Black Friday, required a highly collaborative approach. We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy.

Testimonial By Michael Robinson
Optimizely Customized Commerce testimonial

Henri Ström

Motoral

Episerver [now Optimizely] Personalization began to produce results for us on the very first day - we immediately noticed that there was amazing potential here Testimonial By Henri Ström
CUSTOMERS TESTIMONIALS
Optimizely Customized Commerce testimonial

Adi Wickramaratne

St John New Zealand

We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and – with Optimizely’s tireless support – we’re looking forward to implementing more features (AI-driven recommendations, content personalizatio...n, etc.) as our own capabilities grow.

Testimonial By Adi Wickramaratne
Optimizely Customized Commerce testimonial

Michael Robinson

Eason & Son

The success of this project is about having the support of a proactive partner on the ground, one who deeply understands Optimizely CMS and in particular Optimizely Commerce. Made to Engage fulfilled this role with great success. Delivering a complex ecommerce project such as this, with a tight dea...dline for Black Friday, required a highly collaborative approach. We can now confidently say, we have the strong foundations in place to support our continuing roadmap for a customer-centred omnichannel strategy.

Testimonial By Michael Robinson
Optimizely Customized Commerce testimonial

Henri Ström

Motoral

Episerver [now Optimizely] Personalization began to produce results for us on the very first day - we immediately noticed that there was amazing potential here Testimonial By Henri Ström
 

Optimizely Customers Saw 446% 3-year ROI and Sub-Six-Month Payback with AI-Powered Digital Experience Solutions

Optimizely's AI-powered digital experience platform, Optimizely One, delivered a 446% ROI over three years, according to a Forrester study. The platform improved digital conversions by 8% and session... visits by 5%, generating $40.3 million in incremental revenue. It enhanced productivity for developers and marketers, reduced legacy system costs, and provided significant value through centralized data and AI-driven personalization.

Read on →

Optimizely - Information Technology And Services - Large

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The team built a visually appealing site in just two weeks. Marketers and developers worked faster w...ith real-time editing and better content structure. Optimizely Web Experimentation let them run more tests and improve digital experiences. The new platform made campaign management and reporting easier for the team.

Read on →

Optimizely - Information Technology And Services

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team built a visually appealing site in just two weeks. The tools let developers and mar...keters work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.

Read on →
lightning

Peers used Optimizely Customized Commerce for engagement management and content management

Optimizely Customized Commerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.63/5

Read Reviews (22)
Analytics

4.15/5

Read Reviews (35)
Custom Reports

3.64/5

Read Reviews (111)

Software Failure Risk Guidance

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for Optimizely Customized Commerce

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Customized Commerce

Optimizely, Inc. News

Awards
 

Sagepath Reply Named Optimizely's 2025 North America Solution Partner ...

Sagepath Reply has been named Optimizely's 2025 North America Solution Partner of the Year. This award recognizes their expertise in implementing Optimizely One and Opal platforms to enhance digital customer experiences. Sagepath Reply's work includes projects for global brands in various industries, focusing on AI-driven personalization and customer journey optimization.

Awards
 

Optimizely Named a Leader in the 2026 Gartner(R) Magic Quadrant(TM) for Personalization Engines

Optimizely has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines, highlighting its strong capabilities in delivering AI-powered digital experiences.

Awards
 

Optimizely Named a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines

Optimizely has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines for the second consecutive year. This accolade highlights Optimizely's advancements in AI-driven personalization and data-powered insights, which empower teams to create impactful digital experiences. The company's innovations, including the Optimizely Opal platform, enhance personalization workflows and support sophisticated use cases, reinforcing its commitment to optimizing digital experiences.

Partnership
 

Optimizely appoints Comprend as its first Strategic AI Partner

Optimizely has appointed Comprend as its first Strategic AI Partner, focusing on the development of Opal AI, an AI orchestration platform for marketing teams. This partnership involves direct collaboration on product development, leveraging Comprend's expertise in AI implementation to enhance Opal AI's capabilities. Clients benefit from early access to Opal AI's features, enabling efficient content creation, compliance, and analytics.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D