Pingdom Overview

Pingdom is a website monitoring service that focuses on enhancing site availability and performance. It provides digital marketers, web hosting providers, and web developers with critical insights into website uptime and load times. By offering real-time alerts and detailed performance reports, Pingdom helps users quickly identify and resolve issues, minimizing downtime and improving user experience. This tool is particularly valuable for teams aiming to maintain high service standards and protect their online reputation. Its user-friendly interface and comprehensive monitoring capabilities make it a strategic asset for businesses looking to optimize their digital presence and ensure reliable website performance.

Use Cases

Customers recommend Communication Management, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Pingdom.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Digital Marketing
  • Workflow Management
  • Advertisement
  • Contract Management
  • Customer Feedback Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Pingdom.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Reduce Bounce
  • Grow Market Share
  • Launch New Products
  • Build Brand Awareness
  • Manage Risk
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Pingdom Use-Cases and Business Priorities: Customer Satisfaction Data

Pingdom works with different mediums / channels such as Website. Social Media. Mobile etc.

Pingdom's features include Alerts: Popups & Notifications, Widgets, SEO, etc. and Pingdom support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Pingdom analytics capabilities include Analytics, and Custom Reports.

Reviews

"Given the vast array of features provided by Pingdom unified into one platform and controlled from a centralized console gives you that peace of mind to detect human errors, technical issues and/or slow site performance before causing any inconvenie...nces to our customers." - Chris Cutajar

Pingdom, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Pingdom alerts users of server and website downtime, offering customizable notification settings. It combines synthetic and real user monitoring for enhanced visibility and troubleshooting.

Popular Business Setting

for Pingdom

Top Industries

  • Computer Software
  • Retail
  • Information Technology and Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Pingdom is popular in Computer Software, Retail, and Information Technology And Services and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Pingdom Use Cases

What Are the key features of Pingdom for Communication Management?

How does Pingdom facilitate Engagement Management?

What benefits does Pingdom offer for Social Media Management?

Why is Pingdom the best choice for Competitive Intelligence?

What makes Pingdom ideal for Helpdesk Management?

24+ more Business Use Cases

21 buyers and buying teams have used Cuspera to assess how well Pingdom solved their Reviews and Reputation needs. Cuspera uses 2306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Pingdom testimonial

Chris Cutajar

IT Manager

NetRefer

Given the vast array of features provided by Pingdom unified into one platform and controlled from a centralized console gives you that peace of mind to detect human errors, technical issues and/or slow site performance before causing any inconveniences to our customers. Testimonial By Chris Cutajar
Pingdom testimonial

HÃ¥kon Drange

Head of Infrastructure Operations

Aptoma

Aptoma built a system that queries the Pingdom API and a self-hosted Nagios API. It collects information about outages to be put in a centralized system so that we can correlate and group Nagios and Pingdom checks/outages into incidents Testimonial By HÃ¥kon Drange
Pingdom testimonial

Nathan Potter

VP of Engineering

Chartbeat

We’re hosted entirely on Amazon’s EC2 service. We maintain well over 300 servers, and have a lot of infrastructure to support the traffic that we’re getting. We hit over 8 million concurrents on a daily basis and handle up to 200,000 requests a second. Testimonial By Nathan Potter
CUSTOMERS TESTIMONIALS
Pingdom testimonial

Chris Cutajar

IT Manager

NetRefer

Given the vast array of features provided by Pingdom unified into one platform and controlled from a centralized console gives you that peace of mind to detect human errors, technical issues and/or slow site performance before causing any inconveniences to our customers. Testimonial By Chris Cutajar
Pingdom testimonial

HÃ¥kon Drange

Head of Infrastructure Operations

Aptoma

Aptoma built a system that queries the Pingdom API and a self-hosted Nagios API. It collects information about outages to be put in a centralized system so that we can correlate and group Nagios and Pingdom checks/outages into incidents Testimonial By HÃ¥kon Drange
Pingdom testimonial

Nathan Potter

VP of Engineering

Chartbeat

We’re hosted entirely on Amazon’s EC2 service. We maintain well over 300 servers, and have a lot of infrastructure to support the traffic that we’re getting. We hit over 8 million concurrents on a daily basis and handle up to 200,000 requests a second. Testimonial By Nathan Potter

Case Studies

Retail

Case Study Simon

How Simon started with Pingdom on its two main sites.

Publishing

Case Study Zuora

How Zuora use Pingdom as a neutral third party.

Publishing

Case Study Gengo

How Pingdom gives Gengo the right combination of flexibility, ease of use and affordability.

Transportation/Trucking/Railroad

Case Study Traxo

How Traxo is using Pingdom to report on the uptime and response time of its edge-facing applications.

Information Technology and Services

Case Study Tictail

How Tictail infrastructure consists of a lot of different components and they use Pingdom to monitor essentially every one of them

Information Technology and Services

Case Study Cloudflare

How CloudFlare started using Pingdom to monitor key pages across their Enterprise customer’s websites

Frequently Asked Questions(FAQ)

for Pingdom

What is Pingdom?

Pingdom is a website monitoring and performance tool used to enable the web faster and more reliable. It helps to acquire customers and enhance customer relationships.

Pingdom's monitoring service helps the users to know any issues on the website, DNS, email server, or any other infrastructure chosen to monitor. Complete monitoring combines synthetic and real user monitoring for ultimate visibility and enhanced troubleshooting.

Some of Pingdom’s website monitoring tools include uptime monitoring to test the availability of the website, applications, and servers, page speed monitoring, transaction monitoring tools to ensure customers always have a smooth experience, and website status monitoring.

What is Pingdom used for?

Pingdom is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Efficiency by Communication Management, Engagement Management and Social Media Management .

What are the top features of Pingdom?

Alerts: popups & Notifications, Widgets and SEO are some of the top features of Pingdom.

Who uses Pingdom?

Pingdom is used by Computer Software, Retail and Information Technology And Services among other industries.

What are Pingdom alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Pingdom.

Where is Pingdom located?

Pingdom is headquartered at Austin, Texas 78735, US.
lightning

Peers used Pingdom for communication management and engagement management

Pingdom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

3.78/5 ★

Read Reviews (268)
Custom Reports

3.30/5 ★

Read Reviews (279)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

3.78/5 ★

Read Reviews (268)
Custom Reports

3.30/5 ★

Read Reviews (279)

Software Failure Risk Guidance

?

for Pingdom

Overall Risk Meter

Low Medium High

Top Failure Risks for Pingdom

Pingdom Profile

Company Name

Pingdom

Company Website

https://www.pingdom.com/

HQ Location

Austin, Texas 78735, US

Employees

11-50

Social

Financials

M&A