Customer stories

Product Business Settings

Pipedrive is popular in Computer Software, Marketing And Advertising, and Information Technology And Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

CRM
Other Demand Generation
SMS Marketing
Marketing Automation

Pipedrive Product Overview

Pipedrive excels in delivering a user-friendly CRM solution designed to boost sales and manage pipelines efficiently. Rated as a leading choice among users, it empowers sales teams to secure more qualified leads. Pipedrive’s intuitive interface focuses on simplifying deal closures, making it particularly appealing to small businesses aiming for growth. The platform integrates seamlessly with existing tools through its Marketplace, enhancing the tech stack without disrupting current workflows. A key differentiator is Pipedrive AI, which aids in optimizing the sales process, offering intelligent insights to refine strategies. Businesses can explore its capabilities risk-free with a 14-day trial, ensuring it meets their unique needs.

How satisfied the customers are with Pipedrive use-cases

Reviews

"A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one o...f those companies." - Mitch Workman
"We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And i...t turns out it is! So we had that momentum and about this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way." - Hunter Shelburne

Pipedrive Customer Insights, Testimonials and Case Studies

What Are the key features of Pipedrive for Engagement Management?

How does Pipedrive facilitate Lead Tracking?

Why is Pipedrive the best choice for Communication Management?

How does Pipedrive facilitate Sales Document Management?

What solutions does Pipedrive provide for Lead Management?

What is Pipedrive?

Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales.

The platform is customisable and offers features like visual sales pipeline and Smart Contact Data to manage leads and deals, dashboard for insights and reporting, privacy and security, and mobile apps and integrations. Also it facilitates easy communication through features like direct call facility to clients using click-to-call feature, reminders, follow-up alerts, and notifications etc.

The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.

What is Pipedrive used for?

Pipedrive is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Tracking and Communication Management .

What are the top features of Pipedrive?

Personalization, Dashboard and Recording are some of the top features of Pipedrive.

Who uses Pipedrive?

Pipedrive is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Pipedrive alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for Pipedrive.

Where is Pipedrive located?

Pipedrive is headquartered at New York.

98 buyers and buying teams have used Cuspera to assess how well Pipedrive solved their CRM needs. Cuspera uses 18903 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Pipedrive testimonial

Mitch Workman

Digital Marketing Director

Big Dog Solar

A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman
Pipedrive testimonial

Hunter Shelburne

Director of Partnerships

Air Tutors

We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And it turns out it is! So we had that momentum and abo...ut this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way.

Testimonial By Hunter Shelburne
Pipedrive testimonial

Juho Koski

Chief Operating Officer

Zimple

We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations.

Testimonial By Juho Koski
CUSTOMERS TESTIMONIALS
Pipedrive testimonial

Mitch Workman

Digital Marketing Director

Big Dog Solar

A small percentage of solar companies do everything from A to Z in terms of designing the systems, getting them permitted and ready to install, doing that install, and then sorting out maintenance and the warranty service down the line. We are one of those companies. Testimonial By Mitch Workman
Pipedrive testimonial

Hunter Shelburne

Director of Partnerships

Air Tutors

We’re fortunate: we coordinate with the Bill & Melinda Gates Foundation, Brown University, a few places, to really make sure it’s not just an experience students enjoy, but that we're making the impact we think we are. And it turns out we are! And it turns out it is! So we had that momentum and abo...ut this time last year, when a lot of schools realized they weren’t coming back for spring semester, we saw a huge increase in the number of schools that came our way.

Testimonial By Hunter Shelburne
Pipedrive testimonial

Juho Koski

Chief Operating Officer

Zimple

We chose to build our company around Pipedrive for a number of reasons, number one being: it’s a great CRM software for companies of all sizes. The software keeps developing and the development Pipedrive has had in the past six months has really made it a stronger solution for all companies. Pipedr...ive is a great tool for small to large companies. Our target customers really find Pipedrive easy to use and see it as a product that keeps on evolving at a great speed. It is also very good value for money. Our target customers are especially impressed with the reporting features and not having to export data for simple reporting operations.

Testimonial By Juho Koski

Social Burro Inc. - Marketing And Advertising - Small

Pipedrive helped Social Burro Inc. organize contacts, automate sales, and track deals. The company used Google integration, Smart Email BCC, and custom fields to streamline workflows. Social Burro In...c. doubled its team size and is on track to triple year-on-year revenue. The founder credits Pipedrive for making this growth possible. The solution simplified sales management for this small marketing agency.

Read on →

SurfaWhile - Travel - Small

Pipedrive helped SurfaWhile triple its weekly leads from 10 to 27. The travel company used LeadBooster, live chat, and WhatsApp integration to centralize sales and marketing. Marketing costs dropped ...by 80%. Time spent per sale fell by 40%. SurfaWhile improved customer communication and streamlined workflows with Pipedrive's CRM features.

Read on →

Orbica - Information Technology And Services - Medium

Pipedrive helped Orbica double its number of contacts and streamline sales and marketing. The team now uses Campaigns, LeadBooster, and Smart Docs add-ons. Eleven team members manage leads, deals, an...d contracts on one CRM platform. Automation features improved productivity and centralized sales forecasting. Orbica tracks subscription payments and plans to expand Pipedrive use to more teams.

Read on →

Interesting Content - Media Production

Pipedrive helped Interesting Content, a UK-based video production agency, grow sales by 4x. Before Pipedrive, they tracked leads on paper and Google Sheets, which was slow and messy. With Pipedrive, ...they moved 2,000 customer records into one CRM. The team now tracks every lead and deal in one place. This led to a 4x increase in deals, sales, and revenue. Pipedrive made their sales process clear and predictable.

Read on →

Fibersals - Medium

Pipedrive's LeadBooster helped Fibersals cut lead qualification time by 30%. The Brazilian waterproofing company automated tasks, reducing admin work by 10%. Chatbot filters out low-quality leads, so... the sales team focuses on the best prospects. Communication tracking lets them manage long negotiations easily. Automation and lead management features improved sales efficiency.

Read on →

Belkins - Management Consulting - Medium

Pipedrive helped Belkins double their sales efforts every year. The team made $100k in sales revenue in six months using Pipedrive. They cut email creation time from 15 minutes to 2 minutes. The sale...s team now saves 50 hours each week with automation and task management. Pipedrive made it easy to manage hundreds of mailboxes and keep pipelines organized. Automation features helped Belkins grow sales and never miss opportunities.

Read on →

A Quick Demo of Pipedrive CRM

Video Thumbnail
lightning

Peers used Pipedrive for engagement management and lead tracking

Pipedrive Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.80/5

Read Reviews (46)
Analytics

3.91/5

Read Reviews (351)
Custom Reports

3.84/5

Read Reviews (2848)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.80/5

Read Reviews (46)
Analytics

3.91/5

Read Reviews (351)
Custom Reports

3.84/5

Read Reviews (2848)

Software Failure Risk Guidance

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for Pipedrive

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipedrive

Pipedrive News

Product
 

New Pipedrive App in ChatGPT Now Available for Pipedrive Customers - Business Wire

Pipedrive has launched a new app within ChatGPT, enhancing its CRM capabilities for Pipedrive customers. This integration allows users to leverage ChatGPT's AI features directly within their Pipedrive environment, streamlining sales and customer management processes.

Awards
 

Pipedrive Named 2025 Inc. Power Partner Winner for Second Year in a Row

Pipedrive has been named a 2025 Inc. Power Partner Award winner for the second consecutive year. This recognition highlights Pipedrive's role as a trusted CRM provider that supports entrepreneurs and small businesses in scaling and succeeding. The award emphasizes Pipedrive's commitment to AI-powered innovation and its impact on customer growth.

Product
 

Pipedrive Strengthens Security and Privacy Commitments With Renewed ISO ...

Pipedrive has renewed its ISO 27001:2022 and ISO 27701:2019 certifications, reinforcing its commitment to information security and data privacy. These certifications highlight Pipedrive's adherence to global standards for managing information security risks and privacy information management, crucial as AI becomes integral to its product development.

Executive
 

Pipedrive eyes new growth following C-suite shakeup | ChannelPro - ITPro

Pipedrive has appointed Joe Futty as chief product and technology officer, Steven Quach as chief marketing officer, and Jonny Carroll as chief data and analytics officer. These executive changes aim to drive Pipedrive's growth and innovation in AI-native CRM solutions. The new leaders bring extensive experience from global tech and consumer brands, enhancing Pipedrive's strategic capabilities.

Pipedrive Profile

Company Name

Pipedrive

Company Website

https://www.pipedrive.com/

Year Founded

2010

HQ Location

New York

Employees

501-1000

Social

Financials

SERIES C