Poket Loyalty Program Software Overview

Poket is a feature-rich loyalty program software tailored to enhance customer retention and stimulate repeat sales. This platform automates the retention process, offering businesses a strategic edge in maintaining customer loyalty. With Poket, businesses can implement sophisticated loyalty schemes that go beyond traditional discounts, addressing the critical challenge of retaining customers in a competitive market. The software's capabilities are designed to fix the common pitfalls of existing loyalty programs, ensuring a seamless and effective customer engagement strategy. Poket's approach helps businesses focus on meaningful customer interactions, driving long-term growth and maximizing return on investment.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Poket Loyalty Program Software.

Other use cases:

  • Customer Feedback Management
  • Segmentation And Targeting
  • Referral Management
  • Helpdesk Management
  • Discount Management
  • Sales Incentive Management
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Poket Loyalty Program Software.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Poket Loyalty Program Software Use-Cases and Business Priorities: Customer Satisfaction Data

Poket Loyalty Program Software works with different mediums / channels such as Promotions. and Coupons.

Poket Loyalty Program Software's features include Rewards, and Gamification. and Poket Loyalty Program Software support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Poket Loyalty Program Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases." - Rajadurai Ramasamy

Poket Loyalty Program Software, Froogal, Paytronix, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Poket-loyalty-program-software offers an all-in-one loyalty CRM solution to retain customers. It is powerful, affordable, and designed to keep customers returning automatically.

Popular Business Setting

for Poket Loyalty Program Software

Top Industries

  • Retail
  • Consumer Goods
  • Restaurants

Popular in

  • Mid Market
  • Enterprise

Poket Loyalty Program Software is popular in Retail, Consumer Goods, and Restaurants and is widely used by Mid Market, and Enterprise,

Poket Loyalty Program Software Customer wins, Customer success stories, Case studies

How does Poket Loyalty Program Software address your Loyalty Management Challenges?

How can Poket Loyalty Program Software optimize your Campaign Management Workflow?

How does Poket Loyalty Program Software facilitate Engagement Management?

Why is Poket Loyalty Program Software the best choice for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well Poket Loyalty Program Software solved their Customer Loyalty Management needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Poket Loyalty Program Software testimonial

Rajadurai Ramasamy

HOD of Customer Care

Volkswagen Malaysia

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases. Testimonial By Rajadurai Ramasamy
Poket Loyalty Program Software testimonial

Justin Leong Chang Ming

Assistant Category Manager

Lagadere Travel Retail

Our company just started using Poket loyalty program software and we have seen around 24% growth. With Poket app and campaigns in place, 17% of transactions belong to returning customers. It is easy for customers to register, provided data easily for auditing, has detailed functions, constant upgra...ding and very responsive support. my team would rate Poket 5/5. We will recommend Poket Loyalty Rewards solutions to others.

Testimonial By Justin Leong Chang Ming
Poket Loyalty Program Software testimonial

Evangeline

Co-Founder

FE-The nail lounge

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. it is easy to use and we are also able to work remotely away from the shopfront. The team is sure to answer any questions we have and we would hghly recommend Poket Reward System if you are looking at... expanding your company's customer base and ease of transactions.

Testimonial By Evangeline
CUSTOMERS TESTIMONIALS
Poket Loyalty Program Software testimonial

Rajadurai Ramasamy

HOD of Customer Care

Volkswagen Malaysia

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases. Testimonial By Rajadurai Ramasamy
Poket Loyalty Program Software testimonial

Justin Leong Chang Ming

Assistant Category Manager

Lagadere Travel Retail

Our company just started using Poket loyalty program software and we have seen around 24% growth. With Poket app and campaigns in place, 17% of transactions belong to returning customers. It is easy for customers to register, provided data easily for auditing, has detailed functions, constant upgra...ding and very responsive support. my team would rate Poket 5/5. We will recommend Poket Loyalty Rewards solutions to others.

Testimonial By Justin Leong Chang Ming
Poket Loyalty Program Software testimonial

Evangeline

Co-Founder

FE-The nail lounge

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. it is easy to use and we are also able to work remotely away from the shopfront. The team is sure to answer any questions we have and we would hghly recommend Poket Reward System if you are looking at... expanding your company's customer base and ease of transactions.

Testimonial By Evangeline
lightning

Peers used Poket Loyalty Program Software for loyalty management and campaign management

Poket Loyalty Program Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for Poket Loyalty Program Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Poket Loyalty Program Software

Pocket, Inc. Profile

Company Name

Pocket, Inc.

Company Website

https://poket.com/

HQ Location

50 Raffles Place, #37-00 Singapore 048623

Employees

11-50

Financials

SERIES B