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PoliteMail: Use-Cases, Insights and Reviews | 2025 Cuspera

3.66 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(1045)

A comprehensive internal communications platform

PoliteMail Overview

PoliteMail integrates seamlessly with Outlook to enhance internal communications by providing detailed analytics on email campaigns. This platform allows businesses to create targeted emails and measure their impact, offering insights into employee engagement and email effectiveness. With PoliteMail, organizations can determine if employees are engaging with communications and adjust strategies to improve outcomes. A notable feature is its ability to provide data-driven insights, which supports decision-making and helps expand communication reach. This tool is essential for businesses aiming to optimize their internal communication strategies and improve overall employee engagement.

Use Cases

Customers recommend Communication Management, Engagement Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using PoliteMail.

Other use cases:

Proposal & Quote Management
Content Management
Distribution Management
Segmentation And Targeting
Public Relations
Workflow Management
Campaign Monitoring

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using PoliteMail.

Other priorities:

Improve ROI
Establish Thought Leadership
Enter New Markets Internationally Or Locally
Improve Consistency

See all business priorities See less business priorities

PoliteMail Use-Cases and Business Priorities: Customer Satisfaction Data

PoliteMail works with different mediums / channels such as E-Mail. Offline. and On Premises.

PoliteMail's features include Templates, Personalization, Feedback Surveys, etc. and PoliteMail support capabilities include Email Support, 24/7 Support, Chat Support, etc. also PoliteMail analytics capabilities include Analytics, and Custom Reports.

Reviews

"We didn't have a ton of insight into who our messages were going to in our previous Broadcast Message Tool in Lotus Notes [also IBM Notes' or just Notes']. Switching over to PoliteMail and through the Syncronym software, now there's full transparenc...y." - Lance Thomas

PoliteMail, GMass, Ebsta, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

PoliteMail for Outlook enhances employee engagement through robust analytics and customizable email templates. Distribution list management tools seamlessly integrate into Outlook.

Popular Business Setting

for PoliteMail

Top Industries

Computer & Network Security
Hospital & Health Care
Information Technology and Services

Popular in

Large Enterprise
Enterprise
Small Business

PoliteMail is popular in Computer & Network Security, Hospital & Health Care, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on PoliteMail Use Cases

What makes PoliteMail ideal for Communication Management?

PoliteMail enables users to schedule and track email campaigns, measure engagement, and segment recipients for targeted communication. This platform facilitates sending mass emails to large audiences, saving time and resources. PoliteMail has limitations in technical performance, including frequent glitches, slow loading, and difficulties generating comprehensive reports.

"...If you have an issue you can click a button, send an email, and report the issue quickly...." Peer review by User

How can PoliteMail optimize your Engagement Management Workflow?

What benefits does PoliteMail offer for Competitive Intelligence?

How does PoliteMail facilitate Proposal & Quote Management?

What makes PoliteMail ideal for Content Management?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well PoliteMail solved their Sales Engagement needs. Cuspera uses 1045 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Lance Thomas Product Owner Royal Caribbean Cruises	We didn't have a ton of insight into who our messages were going to in our previous Broadcast Message Tool in Lotus Notes [also IBM Notes' or just Notes']. Switching over to PoliteMail and through the Syncronym software, now there's full transparency. Testimonial By Lance Thomas
Marcia Cummings Internal Communications Manager Con Edison	We've used PoliteMail to do A/B testing of subject lines and from fields so we know which ones employees are more likely to open and read. Testimonial By Marcia Cummings
Brad Langford Integrated Marketing Manager Cisco	I liked that PoliteMail was a plug-in into Outlook, so it was a seamless integration. Testimonial By Brad Langford

CUSTOMERS	TESTIMONIALS
Lance Thomas Product Owner Royal Caribbean Cruises	We didn't have a ton of insight into who our messages were going to in our previous Broadcast Message Tool in Lotus Notes [also IBM Notes' or just Notes']. Switching over to PoliteMail and through the Syncronym software, now there's full transparency. Testimonial By Lance Thomas
Marcia Cummings Internal Communications Manager Con Edison	We've used PoliteMail to do A/B testing of subject lines and from fields so we know which ones employees are more likely to open and read. Testimonial By Marcia Cummings
Brad Langford Integrated Marketing Manager Cisco	I liked that PoliteMail was a plug-in into Outlook, so it was a seamless integration. Testimonial By Brad Langford

Case Studies

Financial Services

CASE STUDY A Fortune 500 FinTech company

PoliteMail helped a Fortune 500 FinTech company connect 80,000 remote employees in over 50 countries. The company needed better design, automation, and real-time metrics for internal communications. ...They used PoliteMail to make their outreach simple, measurable, and branded. Leadership gained data-driven insights to support and engage their global workforce. The solution improved communication impact and decision-making during the pandemic.

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Pharmaceuticals

CASE STUDY Bayer U.S.

PoliteMail helped Bayer U.S. improve internal email communications. Bayer needed to reach over 20,000 employees across many locations. Using PoliteMail, Bayer used email metrics and benchmarking data... to target messages and simplify content. This made communications more relevant and effective. Bayer's team says PoliteMail's data supports their work and guides decisions to expand reach.

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Non-Profit Organization Management

CASE STUDY American Cancer Society

PoliteMail helped the American Cancer Society improve their internal email open rates by 44% in nine months. The team used PoliteMail to track and measure employee engagement with internal communicat...ions. They gained real-time insights into open, read, and click-through rates. ACS also used PoliteMail's custom templates to save time and reduce frustration. The solution made it easier for the team to manage and analyze their Outlook email communications.

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Retail

CASE STUDY Kroger

PoliteMail helped Kroger improve internal communications during COVID-19. Kroger needed to send clear, timely, and personal messages to store associates. Many employees were getting too many emails, ...making it hard to focus on important tasks. With PoliteMail, Kroger could send better emails and use data to keep making their messages better. This helped Kroger keep employees informed and improve communication across the company.

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Hospital & Health Care

CASE STUDY OhioHealth

PoliteMail helped OhioHealth improve internal communications during the COVID-19 pandemic. OhioHealth needed to deliver timely and accurate messages to 35,000 associates and staff. The communications... team used PoliteMail's distribution and audience segmentation tools. With PoliteMail, they used data and analytics to support their work and expand their reach. This made their COVID-19 communications a success.

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Hospitality

CASE STUDY Royal Caribbean Cruises

PoliteMail's SynroNym helped Royal Caribbean Cruises automate email list management for 20,000 employees. Before, the company built lists manually and could not target employee groups well. With Synr...oNym, they segmented email groups and sent more relevant messages. This improved employee engagement and made communications more efficient. The solution made it easier to reach the right employees with the right content.

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PoliteMail for Outlook - Email Tracking & Analytics

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Frequently Asked Questions(FAQ)

for PoliteMail

What is PoliteMail?

PoliteMail is a sales engagement platform that provides email measurement and analytics inside outlook. It helps to scale best practices and improve internal communication.

PoliteMail provides the ability to send authentic, personalized emails to individuals, groups, and distribution lists without leaving Outlook. It helps communications teams increase employee email engagement by adding email analytics, responsive design, and list management tools into Outlook.

Some of its features include accurately reach all employees or groups, easily create ad-hoc, targeted lists on the fly, save & share dynamic lists, and measure results by employee segment.

What is PoliteMail used for?

PoliteMail is a Sales Engagement Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Communication Management, Engagement Management and Competitive Intelligence .

What are the top features of PoliteMail?

Templates, Personalization and Feedback surveys are some of the top features of PoliteMail.

Who uses PoliteMail?

PoliteMail is used by Computer & Network Security, Hospital & Health Care and Information Technology And Services among other industries.

What are PoliteMail alternatives?

GMass, Ebsta, Autoklose and Mailshake are popular alternatives for PoliteMail.

Where is PoliteMail located?

PoliteMail is headquartered at 300 Constitution Ave, Suite #200, Portsmouth, NH 03801.

lightning

Peers used PoliteMail for communication management and engagement management

PoliteMail Competitors

More PoliteMail Alternatives...

PoliteMail Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.26/5 ★ Read Reviews (93)
Custom Reports	3.77/5 ★ Read Reviews (196)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.26/5 ★ Read Reviews (93)
Custom Reports	3.77/5 ★ Read Reviews (196)

Software Failure Risk Guidance

?

for PoliteMail

Overall Risk Meter

Low Medium High

Top Failure Risks for PoliteMail

PoliteMail Software News

01/07/2024

Optimizing Internal Emails for Engagement: The Role of Benchmarking

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02/04/2024

Collaborating with Managers for Improving Employee Engagement

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26/03/2024

Establishing a Brand Voice: Artificial Intelligence in Internal Communication

Read more →

PoliteMail Software Profile

Company Name

PoliteMail Software

Company Website

https://politemail.com/

HQ Location

300 Constitution Ave, Suite #200, Portsmouth, NH 03801

Employees

11-50

Social

Financials

PRIVATE