ReviewPro Overview

Shiji ReviewPro addresses the challenge of managing guest experiences in the hospitality sector by providing a comprehensive guest experience management software. It enables hotels to collect and analyze guest feedback data effectively. This insight helps hotels enhance service quality and improve profitability. By understanding guest sentiments, hotels can make informed decisions that elevate the overall guest journey, ensuring satisfaction at every touchpoint. ReviewPro's capabilities are tailored to meet the needs of hoteliers, offering solutions that cover various stages of the guest journey. This focus on feedback-driven insights positions hotels to adapt and thrive in a competitive market.

Use Cases

Customers recommend Reputation Management, Competitive Intelligence, Rating And Review Management, as the business use cases that they have been most satisfied with while using ReviewPro.

Other use cases:

  • Engagement Management
  • Customer Case Management
  • Social Media Analytics
  • Customer Feedback Management
  • Communication Management
  • Helpdesk Management
  • Training & Onboarding
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Business Priorities

Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using ReviewPro.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve Brand Engagement
  • Improve Internal Communications
  • Grow Market Share
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Efficiency
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
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ReviewPro Use-Cases and Business Priorities: Customer Satisfaction Data

ReviewPro's features include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc. and ReviewPro support capabilities include 24/7 Support, Chat Support, Email Support, etc. also ReviewPro analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs)...." Peer review from Review Rank

ReviewPro, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Shiji ReviewPro is the leading guest experience management software, aiding hospitality in profitability. Guest feedback data is gathered and analyzed for better insights.

ReviewPro Customer wins, Customer success stories, Case studies

How efficiently Does ReviewPro manage your Reputation Management?

How does ReviewPro address your Competitive Intelligence Challenges?

How does ReviewPro address your Rating And Review Management Challenges?

How does ReviewPro address your Engagement Management Challenges?

Why is ReviewPro the best choice for Customer Case Management?

15 buyers and buying teams have used Cuspera to assess how well ReviewPro solved their Reviews and Reputation needs. Cuspera uses 1001 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Frequently Asked Questions(FAQ)

for ReviewPro

What is ReviewPro used for?

ReviewPro is a Reviews and Reputation Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Reputation Management, Competitive Intelligence and Rating And Review Management .

What are the top features of ReviewPro?

Feedback surveys, Dashboard and Alerts: popups & Notifications are some of the top features of ReviewPro.

What are ReviewPro alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for ReviewPro.
lightning

Peers used ReviewPro for reputation management and competitive intelligence

ReviewPro Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.96/5 ★

Read Reviews (4)
Analytics

4.65/5 ★

Read Reviews (155)
Custom Reports

4.50/5 ★

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.96/5 ★

Read Reviews (4)
Analytics

4.65/5 ★

Read Reviews (155)
Custom Reports

4.50/5 ★

Read Reviews (101)

Software Failure Risk Guidance

?

for ReviewPro

Overall Risk Meter

Low Medium High

Top Failure Risks for ReviewPro

Shiji Group. News

Partnership

Shiji and allmytour Integrate to Expand Global Accommodation Distribution

Shiji and allmytour have formed a strategic partnership to integrate Shiji's Horizon Distribution with allmytour's AI-powered bedbank solution. This collaboration aims to create a global accommodation distribution network, enhancing booking efficiency and expanding allmytour's international reach. The integration will streamline accommodation supply channels and support allmytour's growth in the Korean and global markets.

Product

Shiji Launches Reviewpro Reputation to Elevate Hotel Reviews in Japan

Shiji Japan has launched the full-scale rollout of Reviewpro Reputation, a platform designed to enhance guest experiences in Japan's hospitality sector. The solution supports over 80 review sites and 45 languages, offering tools like AI analysis and multilingual sentiment analysis. It integrates with Shijis Daylight PMS, enabling hotels to shift from reactive to data-driven service enhancement, improving guest satisfaction and brand value.

Company

Shiji Expands in Mexico, Welcomes New Country Manager

Shiji has expanded its operations in Mexico by opening a new office in Mexico City and appointing Alejandra Pueblita as the Country Manager. This move aims to meet the increasing demand for advanced hotel technology in Mexico's hospitality sector. Pueblita, with over 20 years of experience, will focus on partnerships and market penetration to align Shiji's technology with local needs.

Company

Shiji Unveils Rebrand, Unifying Hospitality Solutions

Shiji has unveiled a comprehensive rebrand, unifying its hospitality technology solutions under a single platform. This rebrand introduces a cohesive brand structure, simplifying its portfolio and reinforcing its commitment to 24/7 support for the hospitality industry. The new identity includes rebranded solutions such as Daylight PMS, Infrasys POS, and Reviewpro Reputation, designed to enhance integration and efficiency for hoteliers.

Shiji Group. Profile

Company Name

Shiji Group.

HQ Location

Social